Name: 304 Clothing
Rating: 4.51

“Good quality and very comfortable”

Posted 5 months ago

Thank you for taking the time to share your positive feedback! We are thrilled to hear that your recent order has been successfully delivered. If you have any additional questions or if there's anything else we can assist you with, please don't hesitate to reach out by emailing help@304clothing.com Your satisfaction is incredibly important to us, and we're here to make sure your experience remains seamless. Drop us a DM when placing your next order with us and we will make sure you are well looked after! We sincerely appreciate your support and for choosing 304 Clothing. Thank you for your business!

Posted 5 months ago

“Dreadful delivery took like 3 weeks”

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Posted 5 months ago

Thank you for your feedback. We're sorry to hear about your disappointment with our products and service. Please email us at help@304clothing.com with your order details so we can address your concerns and make things right. We appreciate your input and we are committed to improving the services we provide.

Posted 5 months ago

“TERRIBLE COMPANY - ordered some items and I received the wrong order - sent it back as per customer services and haven’t received my correct items or the refund for the returned items - I placed this order on the 11th April - can’t get hold of anyone from Customer services and am not out of pocket DO NOT ORDER”

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Posted 6 months ago

Thank you for your feedback. We're sorry to hear about your disappointment with our products and service. Please email us at help@304clothing.com with your order details so we can address your concerns and make things right. We appreciate your input and are committed to improving our services.

Posted 5 months ago

“The worst experience. My hoodie took 2 months to arrive and when it did it was the wrong item. Customer service was very unhelpful during the whole process and my multi emails went unanswered. Filed for a return yet didn’t hear anything whatsoever.”

Helpful Report

Posted 6 months ago

Thank you for your feedback. We're sorry to hear about your disappointment with our products and service. Please email us at help@304clothing.com with your order details so we can address your concerns and make things right. We appreciate your input and are committed to improving our services.

Posted 5 months ago

“Great quality clothing But the delivery is ridiculously long Waited over a month for order and refunded in the end.”

Helpful Report

Posted 6 months ago

Thank you for your feedback. We're sorry to hear about your disappointment with our service. Please email us at help@304clothing.com with your order details so we can address your concerns and make things right. We appreciate your input and are committed to improving our services.

Posted 5 months ago

“I’ve paid for an order for more than 10 days, no response, no email replies, money has not yet been refunded to, I think it’s about time we take a legal action on this…”

Helpful Report

Posted 6 months ago

Thank you for your feedback. We're sorry to hear about your disappointment with our products and service. Please email us at help@304clothing.com with your order details so we can address your concerns and make things right. We appreciate your input and are committed to improving our services.

Posted 5 months ago

“I can get any one to respond to me. Ordered clothes on 8/4/24. Still not received them coming Upto 2 months and no one responds to email or messages.”

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Posted 6 months ago

“First time I ordered from you guys, the service was great. My next order you send me half of what I ordered, I reach out and receive an apology and confirmation that you will send the other part of my order. It's over 2 weeks since I was told this and despite attempting to email again I now can not contact you as your mailbox appears to be full because my email will not send to you. I'm currently waiting on the 2nd half of my precious order as well as a recent order placed within the past few days. I'd like an update urgently otherwise I certainly won't be returning again.”

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Posted 7 months ago

“I actually quite like the brand and the clothing is super comfy, but I have been waiting over 2 months now overall for 2 hoodies, my emails no longer go through to there help line and the hoodies or money has not been returned. Would love an update on this..”

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Posted 7 months ago

“Can’t leave a zero star review unfortunately. Placed order over a month ago, emailed several times and been promised my item, still nothing. Now the emails are bouncing back so assuming I’m not going to see my item or my money back. Fuming!”

Helpful Report

Posted 7 months ago

Thank you for bringing your concerns to our attention. We are sorry to hear that you had a negative experience and would like to address this matter further to ensure your satisfaction. Please reach out to us at help@304clothing.com with additional details about your experience, including any specific issues you encountered. We value your feedback and are committed to resolving any issues you may have. We have tested our email systems, and they are working correctly. Thank you for allowing us to improve.

Posted 7 months ago

“Website is great, however has incorrect information on products! T shirt I ordered was stated as regular and was definitely oversized I could have fit 2 of myself in it! customer services response time wasn’t very good either and return service needs upgrading! Experience has made me not want to buy anything again from 304 unfortunately.”

Helpful Report

Posted 7 months ago

Hi Mark, Thank you for bringing your concerns to our attention. We are sorry to hear that you had a negative experience and would like to address this matter further to ensure your satisfaction. Please reach out to us at help@304clothing.com with additional details about your experience, including any specific issues you encountered. We value your feedback and are committed to resolving any issues you may have. Thank you for allowing us to improve.

Posted 7 months ago

“Appalling!! I waited over a month for my item for you to then send me the wrong item along with some tracksuit bottoms I didn't order and after reaching out to you countless times I'm just being ignored...”

Helpful Report

Posted 7 months ago

Thank you for bringing your concerns to our attention. We are sorry to hear that you had a negative experience and would like to address this matter further to ensure your satisfaction. Please reach out to us at help@304clothing.com with additional details about your experience, including any specific issues you encountered. We value your feedback and are committed to resolving any issues you may have. Thank you for allowing us to improve.

Posted 7 months ago

“I'm still waiting for my delivery, check through the numerous emails I have sent you & resolve this issue”

Helpful Report

Posted 7 months ago

Thank you for bringing your concerns to our attention. We are sorry to hear that you had a negative experience and would like to address this matter further to ensure your satisfaction. Please reach out to us at help@304clothing.com with additional details about your experience, including any specific issues you encountered. We value your feedback and are committed to resolving any issues you may have. Thank you for allowing us to improve.

Posted 7 months ago

“Unfortunately, on this occasion I have not been happy with the services of 304 Clothing. I ordered a mystery box which I understand is a lucky dip and I imagined I would receive items that were unisex as you could not specify men/women. After receiving a crop top and items that were clearly women’s, it was a very disappointing purchase. I have since got in contact twice asking if I could exchange as I certainly wouldn’t get use out of a crop top but have heard nothing. The website makes contacting the company hard, because I also struggled to contact the company after waiting 2 weeks for the parcel to be sent out to begin with.”

Helpful Report

Posted 7 months ago

Thank you for bringing your concerns to our attention. We are sorry to hear that you had a negative experience and would like to address this matter further to ensure your satisfaction. Please reach out to us at help@304clothing.com with additional details about your experience, including any specific issues you encountered. We value your feedback and are committed to resolving any issues you may have. Thank you for allowing us to improve.

Posted 7 months ago

“Well since you asked! I think you guys were great, but my last purchase was a disaster. I had to wait almost 2 months to receive my order, in those 2 months every time i would ask about my order you replied with a mail about warehouse issues, that you print your own t-shirts and that it could take a few working days to ship, while i was already waiting for weeks! Then you shipped it, got a track and trace number, great but then i get a e-mail from shipping company that if i don't pay custom taxes i wouldn't get my package! Since when clients pay shipping and custom taxes??? Never ever in my life was i asked to pay custom taxes on an online purchase, including you guys, previous purchases from your company was never asked to pay customs. Then the product… i loved your T-Shirts, heavy cotton, quality stuff! Not anymore! Thin Chinese quality and not even cotton probably 80% polyester, can't say for sure because your T-Shirts no longer have tags with material composition…. To resume i feel scammed. Disappointed!”

Helpful Report

Posted 7 months ago

Thank you for bringing your concerns to our attention. We are sorry to hear that you had a negative experience and would like to address this matter further to ensure your satisfaction. Please reach out to us at help@304clothing.com with additional details about your experience, including any specific issues you encountered. We value your feedback and are committed to resolving any issues you may have. Thank you for allowing us to improve.

Posted 7 months ago

“I'm obsessed with 304 clothing, I want the to bring back the hoodies that have elastic waistbands and tucks up at the bottom and stays up . Other than that I'm obsessed my 40+ hoodies are proof of that x”

Helpful Report

Posted 7 months ago

Thank you for taking the time to share your positive feedback! We are thrilled to hear that your recent order has been successfully delivered. If you have any additional questions or if there's anything else we can assist you with, please don't hesitate to reach out by emailing help@304clothing.com Your satisfaction is incredibly important to us, and we're here to make sure your experience remains seamless. We sincerely appreciate your support and for choosing 304 Clothing. Thank you for your business!

Posted 7 months ago

“Appalling customer service. Waited almost 7 weeks for an order and when I requested a refund this was complete ignored. I was lied to and always told that orders are dispatched within 7 days. I will never buy from 304 again.”

Helpful Report

Posted 7 months ago

Thank you for bringing your concerns to our attention. We are sorry to hear that you had a negative experience and would like to address this matter further to ensure your satisfaction. Please reach out to us at help@304clothing.com with additional details about your experience, including any specific issues you encountered. We value your feedback and are committed to resolving any issues you may have. Thank you for allowing us to improve.

Posted 7 months ago

“I’ve never had any problems from here before but recently I ordered 4 cycling shorts, and I only received 1 in the post so after a lot of emails, they finally sent the remaining ones out but again I only received the 1 so I’m still missing 2 of my cycling shorts.”

Helpful Report

Posted 7 months ago

Thank you for bringing your concerns to our attention. We are sorry to hear that you had a negative experience and would like to address this matter further to ensure your satisfaction. Please reach out to us at help@304clothing.com with additional details about your experience, including any specific issues you encountered. We value your feedback and are committed to resolving any issues you may have. Thank you for allowing us to improve.

Posted 7 months ago

“Delivery took like almost 8 weeks and tried so many times to contact 304 with no response at all. Not worth the hassle and money.”

Helpful Report

Posted 7 months ago

Thank you for bringing your concerns to our attention. We are sorry to hear that you had a negative experience and would like to address this matter further to ensure your satisfaction. Please reach out to us at help@304clothing.com with additional details about your experience, including any specific issues you encountered. We value your feedback and are committed to resolving any issues you may have. Thank you for allowing us to improve.

Posted 7 months ago

“Quality of the clothing is 5 star, the material, the print the fit is pretty dam sweet. Had issues with delivery, however, customer service rectified quickly and there was good communication.”

Helpful Report

Posted 7 months ago

Thank you for taking the time to share your positive feedback! We are thrilled to hear that your recent order has been successfully delivered. If you have any additional questions or if there's anything else we can assist you with, please don't hesitate to reach out by emailing help@304clothing.com Your satisfaction is incredibly important to us, and we're here to make sure your experience remains seamless. We sincerely appreciate your support and for choosing 304 Clothing. Thank you for your business!

Posted 7 months ago

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

304 Clothing Reviews