Name: 304 Clothing
Rating: 4.51

“Write customer review for clothing brand name soulscape”

Posted 7 months ago

“Quality of the clothing is 5 star, the material, the print the fit is pretty dam sweet. Had issues with delivery, however, customer service rectified quickly and there was good communication.”

Helpful Report

Posted 11 months ago

Thank you for taking the time to share your positive feedback! We are thrilled to hear that your recent order has been successfully delivered. If you have any additional questions or if there's anything else we can assist you with, please don't hesitate to reach out by emailing help@304clothing.com Your satisfaction is incredibly important to us, and we're here to make sure your experience remains seamless. We sincerely appreciate your support and for choosing 304 Clothing. Thank you for your business!

Posted 11 months ago

“************”

Helpful Report

Posted 1 year ago

Thank you for bringing your concerns to our attention. We are sorry to hear that you had a negative experience and would like to address this matter further to ensure your satisfaction. Please reach out to us at help@304clothing.com with additional details about your experience, including any specific issues you encountered. We value your feedback and are committed to resolving any issues you may have. Thank you for giving us the opportunity to improve.

Posted 1 year ago

“Very good quality. Delivery took really long.”

Helpful Report

Posted 1 year ago

Thank you for bringing your concerns to our attention. We are sorry to hear that you had a negative experience and would like to address this matter further to ensure your satisfaction. Please reach out to us at help@304clothing.com with additional details about your experience, including any specific issues you encountered. We value your feedback and are committed to resolving any issues you may have. Thank you for giving us the opportunity to improve.

Posted 1 year ago

“Clothing was nice and had a very nice fit. Took too long to arrive”

Helpful Report

Posted 1 year ago

Thank you for taking the time to share your positive feedback! We are thrilled to hear that your recent order has been successfully delivered. If you have any additional questions or if there's anything else we can assist you with, please don't hesitate to reach out by emailing help@304clothing.com Your satisfaction is incredibly important to us, and we're here to make sure your experience remains seamless. We sincerely appreciate your support and for choosing 304 Clothing. Thank you for your business!

Posted 1 year ago

“Love my hoodie. 2 inches longer it would have been perfect. That is my personal choice as I like big and extra long. Will be ordering again soon.”

Helpful Report

Posted 2 years ago

“So whilst the site is pretty responsive, it's rather hard to track down items that you've ordered previously, and want to reorder in a different colour. A lot of flicking through the product line to home in on your item wanted. Also, and this is a real pain.....the same items in a different colour are ( in my experience) completely different sizes. I.e. I ordered a Hoody in gray size L, decided to buy another in black,and it was tiny! I had to exchange it for an XL. The fist couple of loose fit T shirts in L were great, subsequent orders were ( and I measured them, 12/15% smaller dimensionally!) I let customer service know there's a quality issue, who kindly thanked me for the "Useful feedback". I'm almost ready to jump ship with 304 as I can't be bothered to return stuff now. Disappointed really.”

Helpful Report

Posted 2 years ago

Hello Mike, Thank you for providing the above feedback. I can see that you have ordered a number of items from us over the past 2 years. During this time we have had to change manufacturers, as the ones we were using previously have had to close down due to the current climate. I believe this is where the problem lies with the size difference in the items you have ordered. We have emailed you to discuss this matter further and are looking forward to your reply. Kind regards, 304 Customer Care Team

Posted 2 years ago

“Love ordering from 304 I have a lot of sets short and T and tracksuits. Couple of items Iv had issues with but over all fine. Will be ordering more in summer. Could do with matching shorts to my peach hoody”

Helpful Report

Posted 2 years ago

“Nice product, issue with delivery but solved and compensated. Good CS and good products.”

Helpful Report

Posted 2 years ago

Hello Roxane, Thank you for you review. I can see here that there was frequent communication in regards to your order. Unfortunately, after discussions with the courier we discovered that your original parcel was lost in transit. As soon as we were provided with this information, we generated a new order to replace the one missing. This was delivered to you within the estimated delivery time. We apologise for the delivery delay but are hopeful that this issue has now been resolved. Kind regards, 304 Customer Care Team

Posted 2 years ago

“Super leuke truien en tshirts!! Truien pluizen nog steeds na ze te wassen…”

Helpful Report

Posted 2 years ago

“Would definitely purchase for them again Maybe try other items in the range”

Helpful Report

Posted 2 years ago

“The quality of the clothes is greate!!! It took a while to arive but that’s not a big problem”

Helpful Report

Posted 2 years ago

“Sizing good good choice. Came quickly”

Helpful Report

Posted 2 years ago

“Really happy with the service and my purchase is really lovely The material is great quality would definitely order from here again”

Helpful Report

Posted 2 years ago

“Sizing is a little small but great product over all”

Helpful Report

Posted 2 years ago

“Good 1111111”

Helpful Report

Posted 2 years ago

“Very good clothes are really good material and wash well, change delivery people as Royal Mail are shocking and never on time”

Helpful Report

Posted 2 years ago

“Great price to quality ratio but its only sad that the delivery takes so long”

Helpful Report

Posted 2 years ago

“Nice matching set, fyi high collar on t-shirt, overall fit could be slightly looser but all in all really happy”

Helpful Report

Posted 2 years ago

“Great clothing at a great price. One minor gripe, hoodie sleeves are a little short (or maybe I have long arms!) Will be back for more.”

Helpful Report

Posted 2 years ago

Hey David Thank you for your feedback and i'll be sure to pass this onto the relevant teams to take a look into! Glad to hear you will be back soon :-) Kind Regards Mollie 304 Clothing

Posted 2 years ago

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

304 Clothing Reviews