“Was a bit concerned about this company after reading these comments (after ordering two fridge parts). However, products arrived in 5 days standard delivery, in good condition and fit perfectly.
The only reason I don't give 5 stars is that they did not give me a royal mail tracking number meaning there was no way to use the royal mail app to track progress.
Would use again.”
“Being ninety years old I found ordering the cooker part i wanted quite easy, delivery was ok in the time stated and told by e mail how things were were progressing.”
“Ordered part for Hoover fridge from Hoover spares and got confirmation of order from 4ourhouse. Debited on October2. So far no delivery. Am told,now,part will ,hopefully,be available late November. Absolutely appaling customer service. Have written to ceo of Hoovercandy to flag the lack of trust in 4ourhouse which impacts the reputation of Hoover. Have ,today 19 October,cancelled my order and will wait for refund before considering other action ,which could include,based on the reviews on this site, filing for criminal proceedings.
Anonymous”
