“Love the concept of the site but have found there is less variety than there used to be. Hoping this improves with time. I also find scrolling through the items the “add to cart” is button very sensitive and I have to continually remove things from my cart that were added accidentally. It’s quite frustrating and I just give up altogether sometimes. However I do try to support vegan businesses so i will persevere.”
Thank you for your review Sandra, we really appreciate your feedback! We're sorry to hear the 'add-to-cart' button has been working overtime for you. It sounds very frustrating and we appreciate your sticking with us and supporting our mission of being kinder to people, animals and the planet. Our team has been working hard on improving this for our customers, but we have a way further to go to make it even better. We're also still working on getting more Kind and Vegan brands to join our range each week. You can check our 'New to store' collection to find out what new and exciting products are coming up. Thank you for your support Sandra! Your F&F team
“I love having this as my one-stop-shop for all things eco-friendly in my home! F&F also have a great rewards program and I love the sales and beauty boxes. They support so many amazing Australian brands, and delivery times are quick and communicated so well.”
Hi Emma. Thank you so much for your kind words, we're delighted to hear that you're enjoying our service and our range of eco-friendly, ethical and kind products. We're so appreciative of your support, and would love to hear more about your favorite eco-friendly F&F products. Your F&F team
“My favourite eco friendly online health store. Perfect range of products, delivery is always on time, customer service is friendly & the messages with each order are the best!”
Thank you for your lovely review Chate, we're so happy you're enjoying our range of vegan, eco-friendly, kind and ethical products! We look forward to sending you more in the future. Your F&F team
Hi Jo, thank you for your lovely review. We're delighted you've enjoying our range of vegan and eco-friendly products. We would love to hear which you enjoy most! Thanks, your F&F team
Thank you for your review Kimberley, and we're thrilled to hear we're making it easy for you to be eco-conscious, that's what we're all about! We look forward to serving you again in the future. Your F&F team
“Flora and Fauna is a great one stop shop to purchase all your favorite natural products. The delivery on a recent order was really quick and had a lovely hand written note inside. Thanks Flora and Fauna!”
Hi Tania, thank you for your lovely words! Your feedback made our day! We’re so happy to hear that your order arrived quickly and that you enjoyed your personal note from our team. We look forward to your next order. Your F&F team
Hi Louise, thank you for your review! We’re over the moon to hear such wonderful feedback. Thank you for sharing your experience! We look forward to serving you again in the future. Your F&F team
“My recent product purchases are excellent, from cleansing to hair products. The sponges for my face and body are outstanding, minimal cleansing lotion required. The hair gel/styler product works great, minimal product required.”
Thank you for your lovely review and kind words! We're thrilled to hear how much you've been enjoying your F&F goodies, and look forward to sending you more kind eco-friendly products in the future. Thanks for choosing us - your F&F team
Hi Lour, thank you for your generous review. We're so delighted to hear your F&F goodies are having a positive impact. Thank you for choosing us fo your kind, ethical and eco-friendly shopping! Your F&F team
Thank you so much for your lovely feedback Tracey! We are thrilled to hear you are enjoying your experience with us and our range of eco-friendly and kind goodies. Thanks for being such an amazing F&F community member, we look forward to your next order! Your F&F team
Thank you for your positive feedback Rebecca. We’re delighted to hear that you're enjoying our extensive range and can find all your kind and eco-friendly needs. We look forward to serving you in the future. Your F&F team
Hi Leigh, thank you for your lovely review. We're so pleased to hear you're enjoying your F&F goodies, and our service. We can't wait to serve you again. Your F&F team
