99 Bikes Reviews

Name: 99 Bikes
Address: 150 Commercial Road, Southampton, Hampshire
Rating: 4.76

4.8 Rating 225 Reviews

95 %

of reviewers recommend 99 Bikes

About 99 Bikes:

Since opening our first bike shop in 2007 in Milton Australia, 99 Bikes has grown its store network to 78 stores across Australia, New Zealand and now the United Kingdom. Dedicated to being the world's most approachable bike shop, 99 Bikes makes sure all cyclists have access to the best products, the best service at the best prices online and in store.

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Phone:

02380864832

Email:

help@99bikes.co.uk

99 Bikes 5 star review on 20th October 2024

Ronald Allan Santos Verona

99 Bikes 5 star review on 24th September 2024

Ronald Allan Santos Verona

Anonymous

Anonymous // 01/01/2019

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“I am Reggie Green myself and my brother purchased 2 touring Bike online from 99Bikes the comunication and sales services was Great! I would recommend 99Bikes for any of your Biking needs!”

Helpful Report

Posted 2 months ago

“The chaps at 99 bikes were amazing in helping me order and collect not just a new bike but loads of additional kit to use up my bike to work voucher via email (over 28 of them ). They were super friendly in store and in general a great bike shop experience. Bummed they are not my LBS as they are 200miles from where I live but will be sure to shop with them again next year to abuse another givernmant subsidised voucher! Ride safe 99!”

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Posted 2 months ago

“Superb company to deal with. All done online and phone. Really helpful staff, and bike arrived quickly and well packaged. Happy to use again. Thanks guys!!!”

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Posted 2 months ago

“Bought a new bike through these guys. Great service, really helpful when I called with a query. Followed up with really good communication over email.”

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Posted 2 months ago

“I was disappointed to find that the gear change mechanism had not been adjusted and it jumped to 2nd gear from first. other gears tried to jump out. i got it adjusted locally by a mechanic.”

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Posted 2 months ago

“Service was marvellous he knew what he was talking about and was very good with my 9 year old grandson”

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Posted 2 months ago

“As allway customer service is excellent”

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Posted 2 months ago

“Superb people and services.”

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Posted 2 months ago

“Great service, 99 Bikes honoured their promise to match lower prices. They also waivered the delivery fee because the delivery was later than stated.”

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Posted 2 months ago

“Good selection at reasonable prices. Delivery was slower than initially quoted and proactive communication was a bit lacking, but once I'd emailed them they were quick to reply and resolve.”

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Posted 2 months ago

“A brilliant bike shop both online and instore. First used them in 2022 when training for LEJOG Offroad and my spoke went on my wheel. Walked into the shop and they fixed it no questions asked. Just bought a bike! Great price paid! Great service! Good comms! Highly recommend them!”

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Posted 2 months ago

“Bought the Scott scale 930 from 99 bikes and the staff”

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Posted 2 months ago

“This shop is indeed the best international online purchase I’ve ever had.. My special thanks to Phil and Andrew of Southampton branch for looking after my purchased bike..Fantastic bike! R.A”

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Posted 2 months ago

“Never received my order, dpd has misdirected my package, not helped by horrible customer service very very rude and unprofessional”

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Posted 2 months ago

“Very helpful guys. They certainly know how to build a bike. Highly recommend”

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Posted 2 months ago

“Great service. Would use again without a doubt”

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Posted 2 months ago

“Great service on purchase of my nice Specialized surrus x5.0 - very happy with the team at Southampton and the web team who sent it out and kept me up to date with delivery etc.”

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Posted 2 months ago

“Excellent range of bikes and accesories, but more important for me is the staff were all helpful, knowledgeable and enthusiastic. A chance to try out bikes in large car park next door was very useful too.”

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Posted 3 months ago

“extreamly satisfied with the customer service from a employee phil i had my bike stolen a month ago and managed to get onto the cycle to work scheme but was having difficultys proceding with the certificate so i rang up and spoke with phil who was extreamly helpful and managed to place my order on my behalf and whatever questions i had he answerd them and helped so thank you i would highly recomend this bike shop down to there services and also the care for there customers too”

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Posted 3 months ago

“Excellent sales and services. Knowledgeable, helpful and attentive. Very happy with CdF 50, the perfect go anywhere bike. Thanks to Aaron.”

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Posted 3 months ago

99 Bikes is rated 4.8 based on 225 reviews