“Nice to be able to walk into a shop again.. Even though a lot of items these days are commodity, having the chance to touch and see, to check for quality and expectations helps. As well the store location was close by, pick-up is also the best option in terms of convenience.”
“When I ripped off my derailleur I was worried about getting replacements, but 99Bikes had the hanger for my Cube, the derailleur and a new chain and got my bike back on the road within a week. Very Happy.”
“I was looking for a Muc off chain cleaner online and I found a price cheaper than 99 bikes. Knowing that 99 bikes have a policy that if you find a cheaper price of the same item elsewhere, they will match it and beat it by 5%. I contacted 99 bikes to inform them that I would like a price match for this item, they checked it out and within minutes, they matched it and beat it by 5%. What a deal. Very happy customer, thank you 99 bikes.”
“Before making a final decision, I called the number listed for 99 Bikes and spoke to a lady about the item I was looking at purchasing as it would be an online purchase unseen. The assistant was so helpful and was able to answer questions. She also went above my expectations as she went and looked at the item I was purchasing (Yakima FoldClick 2 E-Bike Tow Ball Rack) and then compared like type of bike racks. When the purchase was made, I considered the delivery was made in very good timing. Would totally recommend purchasing through 99 Bikes or giving them a call first for assistance for what might best suit you and your needs.”
“I can't fault the service I've got at the 2 stores I go to (Bayswater and Blackburn). And coz they happily beating anyone else's prices, I can't fault those either ? Also just found out they also recycle old tyres (think it's for a small fee or donation or something), so will have to clean out the garage before I go there next”
“As is normal prices and dispatch time was very good BUT packaging was very poor. Box that items were packed in was of very poor quality and as a result was split when received. Part of the order included a small 3 oz bottle of chain lubricant of which cap had not been taped for transport. Though the bottle was placed in a zip seal plastic bag, lubricant leaked out of bag and some lube was lost in transit. Hopefully 99bikes will read this review and then act to seal tops of lube bottles with either duct or insulation tape to significantly reduce the potential of leakage.”
“Would be happy to give a review, but have not yet received my order. *Update* Received my order the day after leaving the previous review. Thanks to 99 Bikes for following up with the transport company. It seems that my order was stuck with the transport company at their depot in Perth. Happy with the outstanding service and will definitely buy more stuff through 99 Bikes,”
