“The staff contacted me to ask if a cheaper model would be better but I wanted the one I ordered, I was impressed they offered. The goods were available quickly and the staff couldn’t have been more friendly and helpful.”
“This is the fourth bike we have bought from 99 Bikes and have always received fantastic customer service. Probably the best service out of any retail store I have been to.”
“The staff have me great advice over the phone about bikes and training wheels. We got a message to come and pick our bike up within an hour after purchasing online and it was fantastic quality. Our son loves it!”
“Super fast response for my click and collect, I was told 24-48 hours and received a phone call within 40 minutes telling me it was ready to be collected. Super friendly and helpful staff, overall great experience.”
“Easy to load bikes. Convenient to fold up when bikes not on board. Tyre lockdown bar rubs on frame paintwork of adjacent bike when driving but not apparent when stationary. Locking pin where rack pivots to drop down seems a little flimsy so we strengthened with an additional bolt. Easy purchase online.”
“i had a serious issue with the bike i bought, and it was remedied straight away. this gives me a lot of confidence going forward. i will definitely go to 99 bikes again.”
“99 bikes have always been great I’ve bought my kids bikes from here first bikes as gifts and they are Fantastic to help you choose a bike and putting it together and even called you in in after a month or so to do a tune up on the bike for me these guys are great abd great service and I’m even going to go back by myself a bike”
“I have bought several items from 99 Bikes (eg. Wahoo Kickr, sensors, and multiple pairs of Shokz headphones for friends and family). Some were on sale or discounted and I got some items at great prices. Excellent service always. Knowledgeable staff.”
“Wondered in to 99 Bikes looking for a Mountain Bike. Was Greeted by Jed and he Showed me a range of Nice Looking Bikes in my Price Range. I wanted better than a Big W Bike and after Testing out a Few found one I Liked as I Had not Rode a Bike in about Ten Years , so It was Tricky , I find at 99 Bikes they have a Great Selection of Bikes and Parts and I will go back for more. At every Point of my Visit I was Shown all I needed and had Explained How things Worked , Thanks Jed.”
“Although it took a while to be served (understandable considering it was boxing day) we did have excellent service and patience. The product knowledge was great. Ended up buying 2 bikes.”
