“Both the store and support line were friendly, helpful and knowledgeable in getting a specific bike and size for my needs. A good range of accessories to pick from but no rubbish in there. Joined the gold club, or whatever it's called, for the cheaper prices and free bike service. Would recommend 99.”
“Great sales service but like we don’t exist after that. Problems with the bike snd no return calls despite promises, workshop too busy to follow up (staff appear swamped), failure to remedy problem etc. very much considering returning the bike”
“I have purchased 4 bikes this year from 99 bikes, they have always been helpful, friendly and efficient. I needed a repair and was able to get it sorted quickly. The gold membership was a bonus. Highly recommend this team.”
“I was after a replacement tube top carry bag. They have 3 listed, and it took a while to find the correct one. Staff were very helpful in locating the correct replacement. Great thanks”
“Ordered a new bicycle for my Grandson via Click & Collect. Store did not have it in stock when I placed the order. However the bicycle was available built and ready to go within a week. Always good to deal with this store when I need anything bicycle related. Staff are friendly knowledgeable and efficient.”