“The products were as expected - but what was frustrating is the click and collect. We arrived after a couple had turned up to pick up new bikes - there were only 2 staff working and they were servicing and setting up the new bikes which took more than 45mins. At one stage I asked the guy if I could just pick up the small item that was waiting on the desk in clear view - and he said ‘sorry there’s only two of us on today’. After 45 mins of waiting he handed me the package and I was finally on my way..”
“From the shopping and quote to the purchase and set up of our bikes, Matt and the team at airport west provided excellent service the whole way through. I’d happily recommend the airport west store and staff to friends and family for any cycling needs”
“I been order my Merida Crossway online and they done a fantastic job , it’s ready for pickup in just a couple hours and i did a mistake when i order it from bike.au , they took almost 2 week for my order even it been said ready stock on their pages ,and i cancel the order i go to 99 bikes and it suprise me they done the job with just a couple hour , a big credit to tom , he very friendly and helpful , he even managed to help me fit those 2 bikes that I bought in my SUV , a big thumbs up from me , you guys doing a very great job . Cheers”
