“I didn't get all the items with my order, and when I contacted your support team via email it was auctioned immediately, and the item was send to me the next day. Outstanding service. Thank you”
“Ordered online with pick up from my local store. Order was ready much sooner than expected, which was great. Staff in store were friendly and helpful. Assembly of the stand was simple and fits our teenagers’ mountain bikes easily side by side.”
“I ordered a small part to link my bike and bike trailer. I can't believe how fast it got here and it was exactly as described. I wish I'd ordered it sooner instead of waiting for the hubby to make one!”
“The order was ready for click and collect. The instore sales team helped me with purchasing the correct lubrication for the type of riding I do for my chain.”
“I have attempted to contact the store where I booked a bike service a number of times. I get bounce-back emails saying you have received my enquiry and will respond but never an actual response. So my bike remains unserviced but you are now sending me surveys to rate my service. Pretty frustrating and pointless.”
“As per all of my previous experiences with ordering items through 99 Bikes, the most recent purchase was received promptly and in good order. Not only that l, the order was in the mail, basically the next day. I thoroughly recommend 99 Bikes as a company to order bikes and accessories through.”
