“- knowledge of staff - friendliness - ease of transaction Exchanging my bike and getting the difference refunded. Made it so easy with my first purchase of my bike. Thank you”
“Items were packed well. Notification of transport of items were good, except on the day. No Notification of delivery on the day and items were placed at the front door, before checking if anyone was home!”
“99 Bikes had the product I was looking for at a very competitive price. The information on the product provided was very comprehensive and was very helpful in making my selection. Delivery was quick and and it was very well packaged.”
“Great experience getting a bike for my daughter. Easy online order, clear communication, on time delivery of a fully assembled bike with an explanation of its features. Excellent service, many thanks.”
“the click & collect worked very well for me. I was a little disappointed that the product I purchased may not be suitable for my needs but was then pleasantly surprised that it worked perfectly !? The Product was an Allen MT-1 - the box indicated that it may not be suitable for an Audi Q3 - the reality is that it's PERFECT for an Audi Q3”
“We bought a basket for a child’s birthday. We ordered it 3-4 weeks before the due date. It didn’t end up being delivered on time, with a real lack of knowledge between the local shop where we were supposed to pick it up vs the warehouse. The worst part of this was incredibly poor communication so we could manage expectations.”
“99 bikes had the equipment that I was having difficulty locating in other store. The goods were shipped for collection t my local store much more quickly than expected. The service was excellent. Summary: Good, quality products at competitive prices with excellent support from the friendly & knowledgeable staff - both in researching my purchase & at pick up”
