“Great experience with 99Bikes online. They honoured a price match quickly and without fuss and had my helmet out to me very quickly. Great to see them carrying brands like POC which cater to Enduro racing crew.”
“Poor online experience, sent the wrong item which I swiftly returned to get it exchanged for the right item. Followed up twice, including to let them know returned item was received but no replacement, no communication and now a delayed refund. Absolute junk. Mistakes happen and that's ok, but that's when you find out about a company's customer service, went from bad to worse! Lots of other options out there. Won't be back.”
“Online order ready on time. Location is great (near bike trail). Staff helpful, friendly and professioal and the mechanics are always willing to help find ways. Great job 99bikes”
“Easy to order online and when my daughter went to pick up the bike, it was fully assembled with nothing to do. Friendly and informative and a great looking bike. Good quality and reasonably priced.”
“The most memorable part of my experience was the very thorough hand over of my new bike. The service technician checked everything was working before we left the store, and the young gentleman who served me offered a very thorough step-by-step walk through of how to best look after my new bike and keep it working long into the future.”
