“This is the best bike company in Australia. Very professional and knowledgeable staff. Prices competitive. Delivery for items very timely and cost effective. Highly recommended.”
“A little disappointed, ordered a GX Shifter from your Penrith store and the website said it had stock... Did a click and collect and patiently waited over 3-4 days for the item is ready SMS, nothing came through... I ended up ringing the store which was a mission on its own as I could never get through... When I finally got through the staff told me the GX shifter is not in stock and he will refund me the order. All in all a big waste of time. Ended up getting the shifter from pushy's and it came the next day.”
“purchased topeak bikepacking bags online. very easy transaction and dleivery was on point. only downside they didnt have the Topeak Stem bags available on website to complete the suite.”
“Quick friendly service in store, along with expert advice. On a prior occasion, click and collect was easy to use. I have now joined as a member and will be coming here whenever I need bike-related items.”
“I ordered a childs bike helmet. Received lots of communication re receiving the order, despatching it and having it delivered. Very efficient. Reasonable prices. Would go through them again. Thank you”
“Great team working hard to keep us riding! They have been flat out over the lockdown period but still managed to help and give a great customer experience and even handle unrelated issues quickly (like a puncture on an existing tube) I recommend them and will keep using them”
“99 Bikes matched and then beat the price on a Giro helmet from another bike store. Order was received quickly and the helmet is great. Excellent service and highly recommended.”
“Excellent service. The team assembled the dog cart/trailer and attached a new axle. Myself and my pup could ride away with confidence. Highly recommend the customer service of the very knowledgeable team.”
“We purchased a Giro helmet for our baby boy. It is a great fit and he doesn't seemed too phased by it either. The online ordering process was seamless and 99 bikes gave great communication! Our package was delayed (Victorian customer, Aus Post delivery = big delays) and they communicated with us the delay and also updated us with the delivery process along the way. 100% satisfied and will definitely shop here again in the future.”
