“I had excellent customer service from the 99 bikes Maroochydore store a few weeks ago while purchasing a new electric bike. The service was polite, helpful and prompt even though it was a very bust Saturday morning.”
“Pricing and ordering process a breeze Salesman text me within 24 hours to let me know one bike was in stock and another would be only a week or so away Never got that call but just turned up one day, and the salesman was very apologetic as the bikes were infact bnoth in stock for a while. Finished the check/Build them on the spot for me and I was on my way.”
“Ordered online. Bike was ready to collect a week before estimated which was great. Staff were very friendly and informative for someone who hasn't been on a bike for 20yrs”
“Excellent delivery service. Notified me by text and phone call regarding early arrival. Was friendly upon delivery. Great sale available on the bike I ordered. And a great bike too.”
“Every time I require to buy new accessories for my bike I know 99 bikes is going to be the first place I go. They have great customer service, cheap prices for products and this helps it to make the bike shop and overall good place to buy bikes and gear from. I would definitely recommend to anyone to buy from 99 bikes.”
“Great experience picking up a new bike. The chain wasn’t operating smoothly in gear change when doing the handover check and the workshop mechanic worked for a long time trying to adjust and ended up replacing the whole part. Excellent quality assurance and pride in both product and service. Thanks team!”