“The pedals are perfect but that was to be expected. Of more importance is that the process of ordering and pick up was very easy. The staff at North Parramatta were able to speed up my order as it was simple so that I could go on a planned ride. In fact it was easier then if I had to go in and find what I was after!”
“The guys in the Ryde store I find are friendly and always helpful, even if they are busy. Good to have a proper LBS in Ryde. The pricing for parts is slightly higher than buying online, but is competitive enough. Good specials.”
“I've been looking for a bike for months. A wonderful staff member from customer support helped advise me over the phone which bike would be the best fit for me. I really didn't want to buy a bike without seeing it or trying the fit but this lady was extremely knowledgeable. I ordered the bike she recommended and i absolutely love it. Over the duration of bike searching i spoke to the staff at Lidcombe, Carlton and Ryde. Every single staff member was AMAZING!!! Even the delivery guy was awesome. I ride my bike whenever i can, during lockdown it's the only thing keeping me sane. One of the best purchases I've ever made ?”
“Bought these cycling shoes for my husband’s birthday . They’re his second pair. It’s Hard for me to review but i do know when someone puts them on their wish list for a present, they must be good. ???”
“My purchase experience was easy. I was confused about which items to buy, but after calling 99 Bikes, it made it easier to decide on which brand. Your people have a lot of experience with the equipment you sell, so I was able to get some real-world feedback!”
“99 Bikes have an awesome team of people that provides excellent services to customers about bikes. HOWEVER, one negative experience with 99 Bikes is having to go to the store twice to pick up 2 bikes, when the store could of just notified me when BOTH bikes were ready. Please ONLY notify customers when the order list is completely ready unless customer said otherwise. What if a customer ordered 10 bikes, do they need to come to the store 10 times for each bike being ready once built? So please, if a customer orders 2 bikes, please notify them after 2 bikes are ready, not 1. This was my first time ordering from 99 Bikes, and I wasnt so happy that I needed to come twice for 2 bikes, when I could of went once.”
“The online shopping was great and all products are of great quality The bike purchased had been fantastic. Really enjoying it. This is my second Merida bike from 99bikes”
