“As always, the staff were knowledgeable, friendly and helpful. One star off this time for mixing up the booking. I received confirmation (sms & email) for a booking on Monday and when I turned up was told I was booked in for Tuesday. Timing didn't really suit so left my bike with them and picked it up Wednesday. I guess we all need to be a bit flexible in the current times :) (Don't worry I'll be back)”
“The entire team at Alexandria, Sydney have done an incredible job as click & collect only during lockdown. They each deserve a hefty bonus and a week off for keeping business alive and well during such an intolerable time.”
“Not happy with the customer service. Was waiting in the line and they were happily talking to the person at the front. There was two staff both were so consumed with that man that they totally ignored me. They all three saw me waiting but no change in their attitude. It was looking as if they were in a party and having a good time. Then one man who came later than me jumped the que and interrupted and then they were like ok they have shop to run and customers waiting. Never going to shop there again.”
“I find that the service is excellent. Items bought online are delivered very quickly. Staff are responsive, helpful and courteous. Enquiries are responded to quickly and efficiently. Prices are competitive and particularly good if you join the Gold Club.”
“99Bikes has set our whole family up on cycling. The staff at Pennant Hills NSW are friendly, have excellent knowledge base and are great communicators.”
“At first there were some significant delays with my click and collect order, but the team at 99 Bikes in Blackburn really turned it around and made sure that I was looked after.”
“Fast delivery, Great products. Got some Fox D30 elbow pads & Fox knee/shin gaurds, that are very comfortable riding! Also came with a free fox mud gaurd! Thanks guys!”
“Recieved a text to say my order was ready. When i got there, I had to wait inline for 45 mins only to be told that the text shouldnt have been sent, and they werent sure who sent it. Finally got my order a few days later.”
