“When 99bikes say they will price match and further reduce the competitors price by 5%, they meant business! They have kept their promise with no hassle at all. The only downside is I have to lift the heavy box myself with no assistance from the store. It would be nice if the store provides a trolley to transport the heavy merchandise to the carpark. I ended up dragging the big heavy box from the store all the way out to my car. It was really an unpleasant experience. Other than that all is good.”
“Great, friendly and efficient service, pre-ordered a package and was pleased they had it to hand when i arrived. Also had a good stock of other products i was able to get when i came to the shop.”
“After ordering online for store pickup I was contacted by the store to offer home delivery. Staff were very helpful and this store clearly puts customers first.”
“I chose the wrong bike for my daughter at first, but it was very easy to exchange it for the right one. Buying from the website was easy (initial mistake was my own fault).”
“Products are good. My only issue with online orders is the length of time between order and being able to pick up in store isn’t immediately made known to customer. I probably would have cancelled the order if I had know I would be waiting several weeks.”
“As a busy mum trying to learn new skills ( fixing our family bikes) to save money, I found ordering from 99 Bikes easy. I was able to find what I was looking for and order with confidence. Super quick delivery and goods in excellent condition. Happily recommend and order from again.”
“Went in looking for a mountain bike, found the best customer experience one could ask for; I couldn't be happier with this store and their employees.”
