“Maddi worked on my mountain bike and fixed the problem. It rides nicely and she did a great job. She is always really friendly and helpful. Thanks Maddi!”
“The bike has performed well aside from the initial setup. All settings initially were at minimums. Supplied hand grips were very uncomfortable. The seat came loose while I was riding. A far cry from the perfect first ride alluded to in the advertising. After extensive adjustment by me of all but the gears, the bike is now very comfortable”
“Put my daughter's bike in to have chain tightened. Staff member noticed the cable had become disconnected from gear selector, so asked for that to be attended to as well. When I collected the bike, the chain was fixed (and at a VERY reasonable price, thanks), however the staff member pointed out the loose cable and told me he couldn't reconnect it. Huh? Bike mechanic? Feel that someone should have called me to either explain this prior to collection or if they were unsure to go ahead with this additional repair, someone could have checked with me. Otherwise nothing but positive experiences when dealing with this business.”
“Ordered my tyres online. Size I was after all grouped so all I had to do was choose the tyre in the price range required. Delivery was quite speedy and tracking was great.”
“Yet to receive as it needs to be ordered from supplier. Have been quoted 7 days, which I have full confidence in. Always buy from an Australian retailer and you won’t be let down. Service from 99Bikes is beyond great! Keep up the great work. Cheers. Mark”
“My order was shipped in a timely manner and I was updated all the way through. 1 item was missed from it, but I sent an email and the missed item was sent out. It was a little lacking in information on this delivery and my name wasn't on the package. Other than that, will be ordering from 99 bikes again for sure.”
