“My brakes on my old hardtail needed repairing. The mechanic recommended replacing the existing worn and ineffective mechanical disk brakes with new hydraulic disk brakes. I said I didn't want to spend a lot. The replacement brakes including labour was quite economical. I left the bike with them and they were fixed by the next morning.”
“Happy with my purchase and happy with the service they provide. I purchased online and the staff build my bike for me which is a good service and they also told me to bring it back after the first month for free service just to check over if anything listen up”
“Great range of products on good price. I asked a staff to help me find a bicycle for my size and he went above and beyond to show me all available products and also to find a product in other store.”
“The tyre I wanted wasn't in stock but was ordered, and I was advised when it was ready to be picked up from the store of my choice. The staff at the store were courteous.”
“The order takes a long time to arrive (over 7 days) after the order. Would be better if the online system can let me know if it is not available in stock!”
“Purchased the Pedal clipped a month of two ago from this store and it's been a great bike to get around town with. Everyone in the store was super helpful and friendly. Because I purchased the yearly service plan any time I have an issue I take it in and it gets fixed no questions asked. Would recco”
“I had my Scott Spark 950 serviced by Kobe and it was given back to me perfect. I cannot remember it being so crisp, other than when it was new. He was great, knowledgeable and a joy to deal with.”
“I went into the store a couple of days ago with my old 68x110mm bottom bracket and hoped that the mechanic could help me find the same one. He eventually found one for me so I didn't think too much about it and took it home. Got it installed but couldn't figure out why the front derailleur wasn't shifting to the largest chain ring spent about 5 hours troubleshooting it and ended up sending the bike to the movement system in Burswood. They found out that the bottom bracket that the mechanic gave to me at 99bikes was 68x122mm, ended up paying the labor as well as the new bottom bracket which cost me quite a lot of money. On a separate event. I paid 120 for the bike to get serviced and went back there 3 times within 2-3 weeks after service because it wasn't shifting properly they still didn't fix the problem completely and they had no idea what was wrong with it. Very disappointing. I wont be coming back here for any mechanical service, or trust their mechanical knowledge with my bike, the quality of the mechanic here is not good.”
“Ordered online and picked up at 99 Bikes O’Connor in Perth. The team there went over and above to make sure everything was perfect. Great Experience thank you.”
