“Helpful and friendly staff assisting in sourcing bikes not in stock in store. Unfortunately other store needed several reminders to action transfer request. Understand that all stores have been more busy than usual. Prices are good and you get sense of value for money. Will keep using store.”
“Ordered a bike lock and bell online before xmas. They arrived within a couple of days!. I received exactly as pictured and described online. Very Happy.”
“Completed online purchase for click and collect pickup at Artarmon. Products were available well within timelines advised, notification was received as outlined and on collection the staff were friendly, helpful and knowledgeable, ensuring any queries on purchases were addressed prior to finalising collection. Sought some additional items at the store during the collection process also which was similarly well handled.”
“very helpful staff member at Stanmore. we ordered a bike online and when we went to pick it up , the sizing looked 2 small, identified by the staff member. she swapped it out quickly and recommended getting a size up. my daughter was delighted with it all.”
“Ordered the thule proride 591 twin pack bike carriers during a sale. Got free standard delivery. Received 2 days later! Awesome service and great products. Too bad about the courier throwing it onto my verandah and knocking over a pot cacti”
“I was a little worried at first, arrived to pick up bike and they said it had already been collected. I started to worry but was soon calmed as the guys at hoppers crossing were quick to find a replacement and put together. The bike is brilliant my daughter absolutely loves it, she’s ridden everyday since Xmas. Finds the gears easy to navigate, and it’s comfortable. It looks better than the photos too, she’s 8 and it will do her many years to come!”
“The bike is perfectly fine. It came fully assembled which was nice and useful. When I picked it up they put it on the stand in store and tightened (or just checked) the pedals. So I was VERY surprised to find both pedals fell off on the first ride!”
