“Every time I require to buy new accessories for my bike I know 99 bikes is going to be the first place I go. They have great customer service, cheap prices for products and this helps it to make the bike shop and overall good place to buy bikes and gear from. I would definitely recommend to anyone to buy from 99 bikes.”
“Great experience picking up a new bike. The chain wasn’t operating smoothly in gear change when doing the handover check and the workshop mechanic worked for a long time trying to adjust and ended up replacing the whole part. Excellent quality assurance and pride in both product and service. Thanks team!”
“The pump I bought was sent to my local store to pickup in a very timely manner. I was kept informed of the process by text all the way through. Would recommend to anyone in a similar position.”
“Dealing with 99 Bikes was a great customer service experience. I bought a saddle online, collected in store. They happily fitted it while it for me and off I rode. However, I didn’t find that saddle as comfortable as I’d hoped, so the next week I went back to the store and they were very helpful in exchanging the saddle for a different model which they also fitted for me. This time I love the saddle.”
“My online order arrived and was not what I ordered so returned it to my local 99 bikes where they arranged for the correct item to be shipped and I was able to collect it from them. Very professional service.”
“Jervis was so helpful in assisting myself and my wife choose bikes for our kids. He went through each of our needs, and measured up the kids, providing practical advice. He was engaging and understood our needs and budget. Because we bought 6 bikes, he and Robert kindly gave us a discount. Excellent service and value. This is why I keep coming back to 99 bikes Artarmon.”
“Whilst away on holidays in South Australia I saw a bike that would be perfect for me, so I searched online and found it on 99bikes. I purchased it and went to my local store on return to collect it built and ready to go! The team understood my quick turnaround and went above and beyond to get my order ready for me. The bike builders were amazing !”
