“The service I received was amazing. My bike parts arrived 2 days after I ordered them. I had expected they would take a week to 10 days. Parts were packaged well. Totally happy with my purchase.”
“Ordered a Shimano rear wheel. Deliver to rural Australia a few days later. Amazing. Price: Looked at maybe 10 stores, this was the cheapest. Packaged well (secure without excess plastic) Did spam me a lot after ordering.”
“Spoke to Lewis at Stanmore sent email which got no response only when I called several days later did Lawrence respond. Ended taking my business to the 99Bikes store in Alexandria who were much better.”
“Awesome sevice from the Springwood team. Graham in particular was easy to deal with and kept me updated throughout. Bike was organised for delivery without any issues and handed over with care. Definitely recommend this shop, Graham in particular, and will return whenever I need anything. Many thanks Springwood team! Love my new bike!”
“The only thing would be that when some of the order is coming from a different location to the rest of the order, it would be nice to get notification of that. Would probably stop customers calling when there our items missing, due to coming from further away. Otherwise excellent, definitely enjoy dealing with 99bikes and have bought some great discounted items”
“The team takes care of my bikes really well, and ensures that I am satisfied with the service I receive. The products they sell are competitively priced and high quality.”
“Hi I recently bought a bike from your Lidcombe store. After one week the bike had issues. We were told to bring the bike in and book an appointment so we can fix the bike. We did. We were told that they are fully booked out until January. There was no reassurance. No customer service. No nothing. I am very disappointed. I would like the bike fixed or even replaced because my son never really got to do anything with it. Can someone get in contact with me in regards to this matter. Thank you”
“A satisfying experience purchasing 100% Speedcraft sunglasses, from finding the specific item on the website, competitive pricing, to prompt delivery. 99Bikes is always reliable.”
