“Sales people were good, organising test rides for me etc. Would have been good if they were upfront about poor part availability for the scooter though.”
“I'd rather comment on the fact I had to replace bike pedals on a bike that was bought brand new for Christmas 2024. Disappointing. Here's hoping these pedals last longer than 6 weeks.”
“I am really happy with the quad lock, it does what it says on the box.
I would have given a 5 star rating of 99 Bikes but because of the poor service of my Merida Speeder bike at your Enfield store, I have to rate you 3 1/2 out of 5”
“I've already taken it in twice because of the chain slipping in almost every gear just for it to need to be fixed again which is upsetting given its still only 3weeks old”
“Website said item was in stock at my local store, but it wasn't able to be found. Staff were going to order one from another store. Tried calling store 2 days in a row. Noone answers. It took me emailing them to find out where it was. After a week I finally got notified it was available to collect.”
“Transaction was fast and delivery was on time. The bike is nice and sturdy. Quality wise it fits the price. The only issue I have is that I can’t fold the folding bike that I bought. I have tried so many times and take note I follow the procedure but it’s just too hard.”
“Put my daughter's bike in to have chain tightened. Staff member noticed the cable had become disconnected from gear selector, so asked for that to be attended to as well. When I collected the bike, the chain was fixed (and at a VERY reasonable price, thanks), however the staff member pointed out the loose cable and told me he couldn't reconnect it. Huh? Bike mechanic? Feel that someone should have called me to either explain this prior to collection or if they were unsure to go ahead with this additional repair, someone could have checked with me. Otherwise nothing but positive experiences when dealing with this business.”
