“Fast shipping even to the US. Shots pull amazing, just need a good heat source and properly adjust your espresso grind for the right extraction time.”
“Slow service. No phone, just email. De-humanises the process and slows everything down. It feels like the processes they have set up are for the benefit of the company not the customer. Frustrating to deal with, like dealing with Virgin Media or a Train Company rather than a start up.”
“I have been using my 9Barista coffee machine for multiple years now and needed support for the first time and they were amazing. Great support with excellent guidance on how to solve my technical issue. Thank you very much!”
“I love the customer service at 9Barista. Their machine is awesome, every day a perfect coffee, who can want more. Ordering spare parts is easy and quick. Email response time with any questions I have had is also speedy and helpful. I have owed my 9Barista for nearly 3 years and each time I have had a question, someone from 9Barista has been ready with an answer.”
“I bought a refurbished/blemished unit and was very happy to find it essentially perfect. The 9barista works well, though I wish it came with better instructions on how to tell if the temperature is correct and a choice of regular or naked portafilter.”
“Sorry to say but was a Nespresso fan.... but started finding the coffee was not doing it for me. The wife still likes it so didn't want to have two machines on the work top. Decided on the 9barista stove top as it is small and can be stored in a cupboard. I can now say it makes an excellent 40g espresso. I have purchased a very good hand grinder to pair with it and it now makes an even better shot. Very pleased with the speed of service and the overall ease of use. Mornings have now have a new routine. Thank you.”
“The 9Barista is not an overpriced stove-top Moka Pot, it's a genuine espresso maker that makes espresso every bit as good as you get in the best coffee shops.”
“This is a delightful espresso machine. I've been previously using a big Italian dual boiler for espresso and was looking for something which produces a shot quickly, economically and reliably. The Moka pots are fast, stovetop driven, but tend to overheat the coffee puck during extraction. 9Barista Jet Engineered... Along comes this 9Barista physics master class in a pot. I love the physics behind the design, it's well made and produces extremely reliable espresso shot after shot and is quick to clean afterwards. My only qualm is that the portafilter cools the shot before I can pour into my cup. I'm looking at ways of preheating this to reduce the cooling effect. Otherwise it's excellent, can't praise it enough.”
“From the start, the 9Barista tops it in every encounter, be it sale or after service… Been few years now and have nothing but praise. Thank you, from the engineering to the rest of the team, thank you.”
