“I bought this for my husband for Christmas. Unfortunately I had not realised the heat distributor was only for gas hobs. He has had to buy a separate induction plate for £22 which is yet to arrive. My review is based on unclear marketing, and missed opportunity to offer gas friendly or induction hob friendly packages, as both plates cost £22.”
“My morning espressos were perfect after they had been dialled in. Problem is: the seal blew when it shouldn't have. Customer service just said it was my fault and it's £3 for a new one but since I'm in Singapore, it's £10 shipping. They desperately need an Asian distributor to hold parts.”
“It works good with the crema, provided you use 20g of coffee. However the coffee is quite strong then. A negative is that the machine produces only one cup of coffee at a time what makes it unprictical for more than one person. Big and heavy for just one cup.”
“Helpful staff, very helpful. Only problem: Postage costs too high, no option for 1st class, only parcel - shipping for a little washer was nearly the price of the washer.”
