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BigGreenSmile Reviews

4.0 Rating 8 Reviews
75 %
of reviewers recommend BigGreenSmile
Read BigGreenSmile Reviews

About BigGreenSmile:

Welcome to the natural place to come for organic lifestyle products. We stock natural beauty, skin care, bath and hair care products; organic baby products and natural cleaning products.
You'll also find lots of other eco friendly ideas for gifts to help ?

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Phone:

0175 358 8405

Email:

customerservices@biggreensmile.com

Location:

First Floor Flint House 197-199 Woodside Road Amersham
Buckinghamshire
HP6 6NU

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Anonymous
Anonymous  // 01/01/2019
I have used the company for five years and never had a problem. Until I purchased some dri-pac dishwasher powder (6 units), which came in a solid plastic bottle/container, it was as hard as a rock in a lump we could not break up with percussive force. Customer Support said that we should wrap the product in a tea towel and hit it with a rolling pin (not practical due to the container that it was in), and that it had probably been stored at too high a temperature (above 23-25 C) when we had only received the shipment a couple of weeks prior in September (not that hot). Almost as an afterthought, they asked if I would like them to contact the manufacturers for their opinion. I am left with 6 KG of useless product that I cannot use or get out of the packaging. I would avoid this company if you are ordering anything that could be faulty and would need to contact their customer support.
Helpful Report
Posted 3 months ago
Package 2 months late, still waiting. I don’t review companies, but have to warn people against this one. Ordered 17th Dec, still no package in sight (today is 8th Feb). No one has ever reached out to tell me there’s an issue or apologise. I’ve emailed several times asking where it is & been assured it will be here very soon (at one point it was definitely arriving by 19th Jan, that obviously didn’t happen). There are lots of amazing eco businesses out there & they give a damn when things go wrong. Don’t waste your time with this one x
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Posted 3 years ago
Great service. Get to choose from a selection of free samples. Now that I have an account, I get personalised offers each month
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Posted 6 years ago
Good range of household, beauty and cleaning products with frequent offers and discounts. Interesting articles and information about individual brands. Goods offered are either natural, organic or with as few chemicals as possible. Certainly worth browsing their website and delivery is very quick. I use them at least once every 2 months.
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Posted 6 years ago
The items arrived as required. There is a good search facility and a lot of choice on the website. I like the fact that they sell environmentally friendly goods, which are useful alternatives to normal products. I liked the fun sticker on the brown cardboard box (that the goods arrived in), which encourages the customer to re-use the box itself.
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Posted 6 years ago
Wonderful range of products. Informative website and email contact. Efficient service (as long as you disregard the last link in the delivery chain-our hopeless local DPD delivery company!)
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Posted 6 years ago
The products are all environmentally friendly yet are not overpriced. There is plenty of choice of products, which work well.
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Posted 6 years ago
Very good customer service and value for money. Love the products and buy regularly from this company. Highly recommend them.
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Posted 7 years ago
BigGreenSmile is rated 4.0 based on 8 reviews