Checkatrade.com Reviews

Name: Checkatrade.com
Rating: 2.01

2.0 Rating 544 Reviews

25 %

of reviewers recommend Checkatrade.com

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Phone:

01243 601234

Location:

5-6 Sherrington Mews, Ellis Square, Selsey CHICHESTER
PO20 0FJ

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Checkatrade.com 5 star review on 21st October 2024

Anastacia Camila

Checkatrade.com 1 star review on 30th September 2024

Luis

Checkatrade.com 1 star review on 25th September 2024

Anonymous

Checkatrade.com 1 star review on 26th July 2024

Naomi

Checkatrade.com 1 star review on 25th July 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Booked a roofer through them and work was shocking. Won’t ever use checkatrade again.”

Helpful Report

Posted 2 years ago

“Very good at communicating with you when they are trying to sign you up, once you pay nad gwt tied into the contract don't even bother trying to contact customer services. Takes days to get a reply. Wrote me an advert for their leaflet drop, think a child wrote it. Made my company sound like we couldn't be bothered. Won't be renewing my contract when it's up.”

Helpful Report

Posted 2 years ago

“We purchased an existing company but Checkatrade would not allow us to transfer the existing advertisement, we were told we would have to start a new one. Needless to say we wont be using them. Trustatrader are way more consumer friendly. Also found the female member of staff we spoke with to be very unprofessional hence has lost her company a customer.”

Helpful Report

Posted 2 years ago

“Do not use this company to find a trader,had terrible experience with company i used off their website,always use any trader From recommendations, From friends and neighbours,never use this company”

Helpful Report

Posted 2 years ago

“It's not the traders that need to be vetted, its the people sat at the desks at Checkatrade, amateur, unprofessional and utterly incompetent. Give them a call and wait for their repetitive emails and calls, they will even send you and invoice in a few hours and a direct debit mandate, before they have even completed the onboarding process, cash struck business springs to mind.”

Helpful Report

Posted 2 years ago

“I would like to say thanks to bob and his team of we fix roofs from Mansfield.First class service and very reliable lads.Definitely would have them back again.From Keith in Mansfield.”

Helpful Report

Posted 2 years ago

“Awful experience. As a tradesman this is terrible. Avoid. Avoid. Avoid.”

Helpful Report

Posted 2 years ago

“What went wrong... this is 100% truthful, greed comes to mind. Checkatrade lies to their members, you can buy postcodes which seriously hurts the local traders but it all boils down to checkatrade making more money . No cap on how many traders they take on for Areas. They have shocking company's that have bad reviews yet they don't see them as complaints so keeps them on which is nothing from what I was told. I strongly recommend people stay away from checkatrade if you're thinking of becoming a member.”

Helpful Report

Posted 2 years ago

“This is essentially an advertising site for trade with no consumer in mind. We had tried to post a negative review for one of tradespeople we found via the service who had a rating of 9+. The tradesman being the liar that he was in all of our dealings with him obviously denied ever doing the job. Despite providing an absolute mountain of evidence about the tradesman and the job Checkatrade refused to post our review claiming that they could not match the person with the business when our evidence could not be any clearer - emails showing their Facebook page and logo, bank transfers, text messages, even a picture of the bank card with their bank details. This is purely a website for trade to advertise on since they make money on membership fees, not from the consumer. As a consumer I will never ever rely on this service again and I will make sure that no other friend or family member or their friends or family members does either. Absolutely appalling”

Helpful Report

Posted 2 years ago

“Terrible, visited by a salesman and offered a free month to see if we would like to carry on with it. 2 weeks in, Checkatrade try to take money by direct debit. We cancel the direct debit and try to get into contact to see what is happening and why our free month isn’t being honoured. We were told they will look into it and get back to us, as it needed investigating as it was a agreed by the salesman in person. Weeks go by and we completely forget about the whole thing. Then we start getting solicitor letters advising we owe Checkatrade over £2,000. Absolute joke! We finally get this escalated and sort it out with Checkatrade’s management team and close our account because of all of the agro and hassle, and for what!? Our advert was up for all of 2 weeks, and they wanted £2,000, I completely understand that this is just protocol but it’s an utterly broken system. A few months have go by and we are now receiving emails that our account is in arrears. Stop contacting us and do something useful with you time!!!”

Helpful Report

Posted 2 years ago

“Only care about the customers when it’s the trades people that pay for the service! Publish bad reviews without establishing if they are true or not and in one case even 7 months after they received it! Rolling contract and terrible customer service, every attempt to complain gets met with a sales pitch to try and get you to buy more areas. Phone did not ring for weeks despite 10/10 rating. Total waste of money.”

Helpful Report

Posted 2 years ago

“Misleading information about membership from colleague and increasing membership fee just sending email without confirmation which is a joke. Do not go with them unless you have a time to spend rectify their misleading information.”

Helpful Report

Posted 2 years ago

“Damaging to small businesses. Checkatrade are an appalling outfit, they ask big money from traders and deliver nothing. If you are a tradesman and you want to through money away and be contacted by lots of sales people rather than actual customers then Checkatrade is the company for you. If you want to protect and grow your business, steer clear.”

Helpful Report

Posted 2 years ago

“Checkatrade publish positive reviews without properly checking them, negative reviews are not investigated properly neither they are always to the detriment of the consumer. Checkatrade money is made from traders so why would they truly investigate them? no they actually go to the point in punishing consumers who dare raising their voice. Their ceo Mike whatever does not care somebody else is reading consumers angers. They now tell you they guarantee work of their tradesmen up to 1000 which is untrue as my cctv filmed wrong doing but 4 weeks down checkatrade is not doing about this except trying to intimidate me in anyway they can even via facebook. Unfortunately they are not the only one. We have lost trading standards who no longer interested by consumers.”

Helpful Report

Posted 2 years ago

“The electrician Eril did work for me about 8 months ago, he was highly efficient, gave good advice and value. Highly recommend”

Helpful Report

Posted 2 years ago

“Checkatrade con tradesmen into contacts and don’t produce any work”

Helpful Report

Posted 2 years ago

“Useless site, 2/3 of the tradesmen it suggested turned the job down which is fair enough but when the email saying so offered to look for more tradesmen it just messaged the same 3 companies again....”

Helpful Report

Posted 2 years ago

“One of the worst! Directories full of diy people who claim to be professionals Checkatrade refusing to display the addresses if the builders. Fake positive reviews, unpublished negative reviews. Unhelpful when elderly people encountered serious problems with their traders. Obviously must be greasing the paws of some politicians as complaints against them going nowhere.”

Checkatrade.com 1 star review on 14th February 2022

Helpful Report

Posted 2 years ago

“I was a trade member last year and after few months I decided to cancel my membership, I contacted them via email and phone call requested to cancel my membership but they would not cancel, they offered me 2 months free with a vision to review it after then I didn't hear from them so I assumed is done After 1 year they instructed a scam solicitor with terrible reviews to ask for outstanding balance When I contacted them they claimed I should have called them again after 2 months to ask again to cancel the membership They clearly use manipulative ways to trick people by offering 2 months free membership to ignore they cancellation request I noticed they intention when I joined that they tried very hard to make me commit to yearly membership instead of monthly They only work by calls to avoid emails or letters so there is no proof evidence of they bad intentions I will advise everyone to avoid them if you don't want head ache I wish I took others advice”

Helpful Report

Posted 2 years ago

“I am a consumer and checkatrade is a farce! Encountered so many problems with their traders. One of them came to replace some roof tiles and in the same time decided to concrete my roof verges that collapsed few weeks later. Another recently cleaned my roof and managed to break 7 tiles then lied about it. When I asked checkatrade about their guarantee was told 'it depends' depends on what? My negative reviews not published, I had to take to court the bad roofer and looks like it be the same for the roof cleaners!”

Helpful Report

Posted 2 years ago

Checkatrade.com is rated 2.0 based on 544 reviews