"It\u2019s not unusual for losers that get paid to offer efficient customer service to put the phone down, either because they have no idea about their products and\/or what they\u2019re company\u2019s values are all about (if they have any of course), or because they simply just don\u2019t want to be where they are, which is never the customer\u2019s fault. The guy that never game me his name is probably one of the worst examples out there, and with what regards empty people like him there should 0 tolerance from everyone, including the kind of company behind him because what happens at the bottom starts from the top!\r\n\r\nMy experience goes like this: \r\nI was in a phone queue for more than half an hour which kept on saying from the start would not take more than 8 minutes to answer. When this dude finally answered he just said it was due to the summer. I then politely and thankful got on with it and explained my issue how I had a discount code that wasn\u2019t working and that I was hoping to resolve this in order to process quite an order within the day. He then started mumbling things about codes from their external affiliates and all this other rubbish that a customer does not care or want to know about. I explained that this was the code I received. He then asked me for the code and after supposedly checking it said that this was an old code, and I once again explained that this was the code I received after registering. He then said leave it with me and I\u2019ll follow-up\u2026I asked how you going to do that if you don\u2019t know who I am? \u201cHe then remembered to ask me to send them an email with this code\u201d, I replied, although I just gave you the code, I have already sent a complaint about this through your website portal but nobody got back to me. I then asked for his name, he huffed and didn\u2019t even wait till he put the phone down properly before whispering swears at me! DUDE\u2026YOU KNOW WHO YOU ARE AND I AM SURE YOUR EMPLOYER WOULDN'T HAVE TO LOOK FAR TO ESTABLISH THAT, HOWEVER, WHAT YOU NEED TO KNOW IS THAT YOU ARE AN CARELESS LOOSER.\r\n\r\nI\u2019ve of course gotten rid of the website from my favourite pages and placed it in the NO-NO websites, you will therefore never see a dime from me, anyone in my company or either of my cyclist companions, an email already sent to everyone I\u2019ve ever known through our cycling tours and trips."

"Its a scam i ordered parts, then nothing arrived, i emailed them, they kept giving excuses, now they have blocked me on FB and email. Ive lost my money!"

"Do NOT BUY from this company. They sent me a damaged product. When I emailed them about it, they said I will get a full refund and shipping is free once I followed a set of instructions to get the free label made. Once I created the label, I forwarded it to them to double check and they varified that it was good. But Canada Post told me I needed to pay $32 to ship it back to the UK. The item I bought was $60, and I don't think I should pay anymore. I have sent three emails to no avail. Buy somewhere else. If I could give a zero rating, I would. It's been almost a month and I'm still dealing with this."

"Do NOT BUY from this company. They sent me a damaged product. When I emailed them about it, they said I will get a full refund and shipping is free once I followed a set of instructions to get the free label made. Once I created the label, I forwarded it to them to double check and they varified that it was good. But Canada Post told me I needed to pay $32 to ship it back to the UK. The item I bought was $60, and I don't think I should pay anymore. I have sent three emails to no avail. Buy somewhere else. If I could give a zero rating, I would. It's been almost a month and I'm still dealing with this."

"Do NOT BUY from this company. They sent me a damaged product. When I emailed them about it, they said I will get a full refund and shipping is free once I followed a set of instructions to get the free label made. Once I created the label, I forwarded it to them to double check and they varified that it was good. But Canada Post told me I needed to pay $32 to ship it back to the UK. The item I bought was $60, and I don't think I should pay anymore. I have sent three emails to no avail. Buy somewhere else. If I could give a zero rating, I would. It's been almost a month and I'm still dealing with this."

"Do NOT BUY from this company. They sent me a damaged product. When I emailed them about it, they said I will get a full refund and shipping is free once I followed a set of instructions to get the free label made. Once I created the label, I forwarded it to them to double check and they varified that it was good. But Canada Post told me I needed to pay $32 to ship it back to the UK. The item I bought was $60, and I don't think I should pay anymore. I have sent three emails to no avail. Buy somewhere else. If I could give a zero rating, I would. It's been almost a month and I'm still dealing with this."

"Do NOT BUY from this company. They sent me a damaged product. When I emailed them about it, they said I will get a full refund and shipping is free once I followed a set of instructions to get the free label made. Once I created the label, I forwarded it to them to double check and they varified that it was good. But Canada Post told me I needed to pay $32 to ship it back to the UK. The item I bought was $60, and I don't think I should pay anymore. I have sent three emails to no avail. Buy somewhere else. If I could give a zero rating, I would. It's been almost a month and I'm still dealing with this."