Fineflora Reviews

“ Flowers ordered in p!entry of time for Mothering Sunday arrived 2 days late. Appalling service. Wish I had read reviews & the terms & conditions. They will not refund your money despite not fulfill!long the order which I had paid for. Flowers in poor state when eventually arrived presumably because they had been in transit for too long. Dont use. I won't be using again. ”

“ Worst company I have had the misfortune to deal with. Ordered flowers that did not arrive. The only way to contact them is by email which I did numerous times, but did not receive 1 reply. Very bad service. Would never use them again. ”

“ Fineflora did not seem bothered at all saying it was out of their hands as it was the postal service at fault. ”

“ Wish i had done some research first, ordered flowers for a very good friends 60th Anniversary, flowers didn't turn up, When i emailed they said would send out another bunch. Advised no need as was a week late and would like a refund. Was told that its basically Royal Mails fault although i paid £5.95 - they seem to think i should have paid £15 for a courier.... very poor service - never again. ”

“ We ordered freesias with 20 stems, a small bunch of flowers came with only 9 stems and the flower heads all fell off, the next bunch came supposedly 38 flowers, but only 11 stems and no flower heads turned up!! been emailing customer service for 7 days now and they are now telling me i will not be getting a refund as these are acceptable. ”