Iwoot Reviews

“ Bunch of cowboys!!! Ordered an item in plenty of time for a gift, they lied about their delivery time so when it FINALLY arrived it was far too late. Sent it back for a refund, have received a partial refund with no explanation and I’m still fighting it now several weeks on! Awful customer service, no idea what they are talking about and the company is just blatantly trying to hang on to my money. AVOID AT ALL COSTS!! ”

“ Advertising items for sale that they do not have in stock in the hope that you are going to wait for them to come back into stock. No notification of this, i had to contact customer service to find out. I can still add the item to my basket and checkout. Don't get peoples hopes up, allowing them to order items that are showing as "in stock". I could order from elsewhere that actually has stock and not have my time wasted! ”

“ I’ve been waiting months for my order - they say it was dispatched eventually in January and would arrive 48 hours later - that was two weeks ago - Royal Mail tracking states not yet received. Despite numerous messages to company absolutely nit hung heard back. Abominable customer service. Seem like scammers to me. Don’t touch this company with a barge pole. ”

“ I will never buy from them again and I make sure I tell everyone I know of my experience of their total lack of customer service. ”

“ Absolutely appalling customer service. ”

“ Very poor service, ordered 23rd Nov, told it was on route 5th Dec. Messaged on 6th of Dec, informed they were going to send me another one. Messaged on the 8th of Dec, they can no longer source the gift set. ”

“ Made an order as have previously ordered with no issues. Order arrived.. great..Good thing I opened it as they had sent me clearly someone else's order.. For the last nearly 2 weeks I have been trying to resolve it!! Messages almost daily and still no resolution! I just want what I ordered, not the 'sorry you've not had the customer service we expect'!!! You can't even get a manager to deal with your issue!!! ”

“ Abysmal service from this company Abysmal service from this company. ”

“ Trash. Still awaiting for order to even be processed (never mind delivered )after a week. Customer service a joke and just there to waste your time. ”

“ I ordered a product from them as a birthday gift, it didn't arrive, I contacted them to ascertain where it is and they simply cancelled the order. I did not want to cancel the order, I was simply wanted to find out where the product was. Sounds to me like they never had it in stock. I spoke to a second person, who said I would have to re-order it. Not bloody likely. Poor service ”