“
I paid 29.99 for a promised XMas delivery and still awaiting even an email stating item out for delivery.
Jessops are horrendous! Do not use - ever!
”
posted 2 weeks ago
- Anonymous
“
worst experience ever . Delivery date was delayed by more than 3 days , requested to cancel the order and had to wait 2 weeks for them to actually do it . Rude customer service when they answer but most probably they won t . Maybe you think they had a good reputation in the past but NOT anymore .
”
posted 1 year ago
- Anonymous
“
They refuse to pay for the return delivery fees, despite literally cancelling my order and charging my bank account without my permission.
”
posted 1 year ago
- Anonymous
“
UK so I know it was some other users broken pair that was sent back too, how the fk it ended up at my house, not once, not twice but three times due to Jessop's and DPD being incapable of delivery services.
”
posted 2 years ago
- Nath
“
Paid for an item, didn't get it, nor did I get the refund
I ordered my item a week ago (Wednesday) which cost over £400 and was expecting next day delivery.
”
posted 2 years ago
- Owen
“
Paid for express next day delivery of some camera batteries.
”
posted 3 years ago
- Anonymous
“
The first red flag was finding out only after I had purchased that delivery would be in 3-5 days - however not guaranteed.
”
posted 3 years ago
- Hezron Springer
“
There are other providers who have promised delivery in 3 days, but I cannot place an order unless Jessops refund my money or gives us a delivery date which meets our requirement.
”
posted 3 years ago
- Orpington User
“
Appalling Customer Service DO NOT use this Company. I placed an order on a delivery of a week (and they took the money from my credit card) after I contacted them 8 times their response was they were unable to deliver and cancelled my order. I had previously requested an alternative and nothing was offered. How this company has gone down in recent times.
”
posted 4 years ago
- Anthony Angel
“
Extremely POOR delivery service and website checkout
First there were issues checking out using PayPal at Jessop's site, which caused a duplicate payment to be submitted.
”
posted 4 years ago
- Anonymous