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Jessops Reviews

1.9 Rating 146 Reviews
B-
Happiness Grade
B-

Customer Service - Good

71.43%
Industry Average
I was considering buying a drone for the first time and having been recommended the DJI Mavic Air 2S, I looked around for a great deal, and found this on the Jessops website, and even more pleasing this was in stock. I placed my order and the drone was delivered in a couple of days, and I am already set up and flying, having got a CAA operator and flyer license and passed the A2 CofC test, and arranged public liability insurance. The purchase was one of the easiest I have made online, since COVID where it seems many companies let you down, saying they have stock when they don’t as well as promising fast delivery which turns into a nightmare to try and contact suppliers to expedite the order…. With Jessops, I can only say well done and your service stands out from the crowd !
posted 3 years ago - Neil L
Top Service Easy to navigate website, easy payment process and prompt delivery. Very pleased.
posted 3 years ago - Andy Ward
Ordered a pair of binoculars on a Monday & they arrived the next day. Excellent service. The binoculars are great value, lightweight & super value for money.
posted 3 years ago - Doug S
Its so good to visit a shop where the service is geared to the customers needs, not just selling the highest priced gadget. I was well advised and given time to consider my possible choice of purchases by the London Oxford Street Team. In the end my choice had to be ordered. This was done efficiently and arrived within the timescale stipulated. Thanks Jessops!
posted 3 years ago - Mr J Parker
Received excellent service and communication. Super products and quick delivery. Jessops can be proud of their excellent staff.
posted 3 years ago - Max P
Ordered a DJI drone and received within a few days. Great service, would shop with Jessops again
posted 3 years ago - Samuel J
Visited Jessops in Exeter and was served by Jen. Excellent service as always. Very helpful and knowledgable.
posted 5 years ago - Lloyd
Dionne a sales rep from your Southampton west quey branch was amazing in her assistance and delivery of service .
posted 5 years ago - Daryn Lotz
Jim, I would urge you to continue with your customer service.
posted 5 years ago - Anonymous