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Jet2holidays Reviews

1.9 Rating 120 Reviews
20 %
of reviewers recommend Jet2holidays

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Jet2holidays 1 star review on 1st November 2023
John Castledine
Jet2holidays 1 star review on 1st November 2023
John Castledine
Jet2holidays 1 star review on 1st November 2023
John Castledine
Jet2holidays 1 star review on 1st November 2023
John Castledine
Jet2holidays 1 star review on 1st November 2023
John Castledine
Jet2holidays 1 star review on 1st November 2023
John Castledine
Jet2holidays 1 star review on 1st November 2023
John Castledine
3
Anonymous
Anonymous  // 01/01/2019
Use Jet 2 a lot and have never been let down even during the latter part of Covid when Tui and Ryanair were stranding fellow travelers in Turkey
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Posted 2 months ago
We booked a budget holiday through Jet2 to marmaris we where their last year and again this year we stayed at mehtap family hotel twice the owner Mustafa and aischa where fantastic the cleaners where very friendly and happy to chat and our room was always cleaned and the bar staff where very good the food was excellent as well we can not fault this hotel
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Posted 6 months ago
Very good experience on the 3 or 4 occasions I've used them. Always considerate of Older patrons which these days is a blessing. Customer services are excellent for things like accessibility ie Wheelchair accompaniment etc and the Hotels on offer are extremely varied and suit many budgets. Tbh I now use Jet2 Holidays whenever I travel abroad on holiday. .
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Posted 7 months ago
Very good experience on the 3 or 4 occasions I've used them. Always considerate of Older patrons which these days is a blessing. Customer services are excellent for things like accessibility ie Wheelchair accompaniment etc and the Hotels on offer are extremely varied and suit many budgets. Tbh I now use Jet2 Holidays whenever I travel abroad on holiday.
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Posted 7 months ago
Staff pleasent ,,,as an assisted passenger their help was much appreciated Saddened by Edinburgh airport it's not clean their wheel chairs ancient,staff not trained
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Posted 10 months ago
Booking a package holiday with Jet 2 is easy and the complete price is shown with no hidden extras. The flight crews and reps are all pleasant and helpful and looked after us through a fall at the airport and a flight diversion where the passengers had to be offloaded. Everything was done efficiently and considerately. The hotel....The Eleni in Paphos...,.was good value for money. It was basic but clean with nice food and very friendly staff.... The one exception was the Beach Bar which we only visited once because the snacks were cold and the staff unhelpful. We couldn't face going there a second time so we don't know if the experience would have been any better. Every other aspect was lovely. Will definitely look for a Jet 2 package holiday again!
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Posted 10 months ago
JET2 Holidays --- easy to use website, very user friendly giving you lots of options to view and filter from the great range of holidays for the one that's just right for you. So when you get there you know exactly what your getting, the reps are there if you need them, but no pressure if you don't. The whole holiday experience from start to finish is a pleasure and of course the full package options, if that's what you want, takes away any planning pressures too. Well done JET2, keep up the good work.
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Posted 1 year ago
Excellent service at Glasgow Airport ,and Faro .Enjoyed my holday .Private transfer excellent.
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Posted 2 years ago
Jane the rep at lassi was really helpful and very concerned firstly after our suitcase went missing and then me having a fall she rang me almost daily can't thank her enough Maureen and Les x
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Posted 2 years ago
staff really nice helped my mum when she fell on the plane and the toilets were clean
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Posted 2 years ago
My wife and I recently took a all inclusive holiday to Cyprus with jet 2 .from the moment we booked it to the moment we returned home we received a 5 star service, my wife used the special assistance service and she was treated like royalty. The flight crew were amazing friendly and helpful and our hotel akti beach resort Paphos was absolutely brilliant clean comfortable , the food was great plenty of choice and the staff were fabulous . Transfers were great. The only downside was the 3 and a half hour delay on the flight home. But all in all a perfect holiday . Can't wait to use jet 2 again 🌞🌞🌞🌞🌞
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Posted 2 years ago
Booked with Jet2 holidays. Impressed from start to finish from the person who booked our holiday to our return home. Excellent staff to help at Stansted airport. Good coach transfer. Amazing hotel. Good communication by text with reminders to sort locator form, online check in and time of coach return pick up. Helpful staff at Gran Canaria airport for return to U.K. and great staff on flight. Thank you for a fab holiday. We will be back. Have already recommended Jet2 to friends.
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Posted 3 years ago
Booked for the first time with Jet2 holidays . Fantastic communication right from booking very helpful Has no problems when arrived and sent text messages to update me on any documents that need to be filled out and times of pick up and drop off Will definitely book again with Jet2 made it a great hassle free holiday
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Posted 3 years ago
Great service from start to finish, just returned from Skiathos and have already booked with them again for next May........no more to say.
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Posted 3 years ago
My wife and l we're in danger from being locked up for selling drug and myself being high on drugs completely false. I had 3 pills in my shorts in a sealed pocket Provided by doctors for blood pressure,bladder control, and lamzopron for stomach, going anybody property is illegal, she said my short blow off sunbed release the pill from my pocket. Lies she undone my pocket revieing the pills, never asked what they for jump to the wrong conclusion. Then information no more drink from bar refused water from 13opm cctv can provide proof till moved by jet2 at approximately 6pm.every customer turn there back on us felt isolated told all guests high on drugs and were getting kicked off property. But the truth is we are not big drinker,only drink water during day and 3 bottles of beer in the evening, my wife as chrome's and getts very tried but they didn't care about that refused a glass of water.phoned jet2holidays in England great response polite, caring and helpful in how hour of need and setting how despite but we were treated like second class citizens by owners. your feet on the ground here in santorini run there cotton socks off to find other accommodation which my wife and l will be forever grateful. Yours sincerely Anthony Perry.
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Posted 3 years ago
We had an excellent service from Jet2 during our holiday to Cyprus. Great value holiday. Painless booking, painless at the airport and painless transfer. Plenty of reps on hand at the airport when we got to Cyprus. Transfer to go home arrived (and on time!). Reps at the hotel always there every day to book trips. Far, far better than another well known long established tour operator. Would highly recommend and will be booking with them only from now on.
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Posted 6 years ago
Excellent service at check in and arrivals. Flights on time and staff very helpful and friendly
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Posted 7 years ago
Great early flights good transfers and helpful staff.
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Posted 7 years ago
Very helpful when booking and extremely patient
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Posted 7 years ago
Jet2holidays is rated 1.9 based on 120 reviews