“
At that time the website promised delivery before Christmas.
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posted 1 year ago
- Anonymous
“
I placed an order on the 15th December…
I placed an order on the 15th December paid for next day delivery, my order was over £250, order status showing awaiting fulfilment.
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posted 1 year ago
- Tracey
“
Placed an order (166427) for an rc car for my daughters Christmas present, didn’t receive it, I contacted Menkind to chase it who promptly replied with a proof of delivery and suggested I check with my neighbours.
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posted 2 years ago
- Nathan
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To make things worse I phoned up to ask about the delivery and was simply told "sorry but there's nothing I can do" and that they'd feed it back.
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posted 2 years ago
- Alex
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I called the very next day and was promised one was being sent out special delivery.
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posted 3 years ago
- Amanda
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I ordered a mechanical arm A type of mechanic building kit. It cost £30.99 including £5.99 postage for 1 to 2 day delivery. No confirmation e mail and no delivery. How disappointing as birthday present for a friend.
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posted 3 years ago
- Anonymous
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I'm really disappointed, if they had just sent what is shown on the website I wouldn't have been bothered, yes delivery took a while too, but again it's Christmas, I could let that go.
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posted 3 years ago
- Sarah
“
The worst delivery experience ever. It is supposed to take 2-5 days but it came 14 days and they don't even apologize or offer you a refund.
You can't even track your order and you never know when or if you will get it
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posted 4 years ago
- Hanna Hailemariam
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I ordered on a Thursday for next day delivery.
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posted 4 years ago
- Joanne Ford
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I am still waiting for my order 2 weeks later. I also got charged for items they no longer had in stock. It has amazed me how the call center works with no management or supervisors. Everytime I have asked to speak to one they are on dinner or it is the day off. I finally spoke to a supervisor who assured me my parcel would arrive by express delivery 3 days back. Obviously the items must be invisible Good job guys
”
posted 4 years ago
- Sarah