Mytyres Reviews

“ Avoid, Avoid, Avoid Do NOT buy anything from this company!!! Ordered tyres that were apparantly in stock, went through to payment and no delivery details were given. ”

“ Slow delivery of wrong tyres . Slow pickup of them . Slow delivery of right tyre from order to delivery 39 days ”

“ I'm currently having an absolute nightmare with this company, ordered a tyre only to find it will take 2 weeks to arrive, I then cancelled it a day later, they will not refund me saying I have to refuse the delivery which apparently the tyre will have to be returned to Germany before I have a chance of my money. Any normal company would provide continuous support. Customer support at it lowest ”

“ Now, I am emailed to say they have sent a replacement order (which I did not want), but delivery will be in 2-3 weeks time !! I got through on the phone and was told I cannot get a refund for the first order until the replacements arrive and I refuse delivery. ”

“ There was an issue with the delivery, where DPD had marked it as delivered and received by "Deopt pod" at 21:59. ”

“ Do not buy from these guys! Not UK based Ordered 21st April. Took my payment No tyres received as yet. States 9th May for delivery(!). No communication Called & emailed. Automated service. Spoke to someone IN GERMANY today (its a German Company / Tyres come from GERMANY!) DPD failed to collect. Mytyres.co.uk had not realised the delay / non collection.. German efficiency - NOT! DO NOT BUY FROM HERE. ”

“ DO NOT USE THIS COMPANY! - Ordered tyres, was eventually given a 13 day delivery time. They don't tell you that they are coming from Germany and will take forever to arrive! Checked on scheduled day of delivery and was told that they were in customs and they couldn't tell me when they would arrive. Cancelled order and am awaiting refund. ”

“ I ordered 2 tyres ,arrived new and labelled as described.My negative comment is that an 8 day delivery took 4 weeks from Germany After that additional 2 days for DPD .I’ve try to contact them first by email,no one replied.! I do understand that with Brexit customs clearance takes a long time but 4 weeks .!!! Shocking ”

“ I BOUGHT 2 BIKE TYRES AND WAS PROMISED A QUICK DELIVERY. ”

“ Terrible none existing customer service. Waiting weeks for tyres to arrive. Will tell you they have proof of delivery even if they have not been delivered and will try take money from your account and make invoices for orderers you have not placed. Can’t believe they are still on the go 🤷🏼‍♂️ ”