Has anyone ever managed to contact Parcel Hero by phone or email, can't get any response, emails all bounce back and the online chat doesn't seem to work at all. Parcel not delivered to correct address and there seems to be no way to contact them to sort it out. Parcel Scam?
Does anyone know their phone number??? My parcel was supposed to be delivered 2 weeks ago, they ignore everything I say, and I am getting nowhere. My last communication stated this would be dealt with in four hours, have of course heard nothing. If said parcel is not delivered soon I at least want £50 free insurance. Sending parcels to the US is not cheap, I can’t afford to lose the whole amount I spent
Saying parcel delivered on 21 March and signed for by bailey who is Bailey and where was my parcel delivered have you got a photo so I can locate my parcel
hi, i was wondering what the score is with my delivery as i have received an email saying that it has been delivered with no sign of parcel at this end. please advise
cheers
mike
I have lost the tracking number for the parcel I sent to Cookology, Haverhill, Suffolk. You have sent me requests for comment on yiur service so I hope you can trace it. I need this to get the refund for the purchase.
Nigel watt
16 Overhill Road SE22 0PH
I returned an item to Germany that I had brought through Amazon. But I am still waiting to hear from you if the item has been delivered. Can you confirm asap please?
I booked a parcel collection which was not picked. I was charged for it but I have not yet had a refund, it is showing in my account. How do I get it back.
I have asked many times for a refund but no luck.
Hi Petrus, if you have any value on what you're sending my advice is to use a different company. From experience, this one breaks your delivery and charges you for it.