“I bought an underwear from Primark marble arch but it was the wrong size. I discovered this on my way to home then I went back witin an hour from my purchase time to exchange it. They treated me like if I stole it. I had a very bad experience there .”
“I love your store!!! really wish you would open a shop closer to me tho:( I don't drive and cant afford to pay train tickets all the time when I feel like popping in to catch up in the latest fashion. can you start online shopping or something really wish you could improve this please?”
“When I was in Primark I copuld not decide what colour of dress, i asked a member of staff and they were able to tell me what they thought looked better on me. I liked this and they way she was honest with me.”
“Primark, Oxford Street. Reknown for it's red ticket special prices, (I was sent their by Hammersmith Branch staff who couldn't speak highly enough about them), but I wasn't told about the ridiculous hour long wait at the checkouts for "manager approval" on each of the items that had been reduced a few pounds.”