QVC Reviews

Name: QVC
Address: QVC, Customer Operations Centre, South Boundary Road, Knowsley Industrial Park, Knowsley, Liverpool
Rating: 3.22

3.2 Rating 111 Reviews

53 %

of reviewers recommend QVC

3.2

Based on 111 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Customer Service
Communication Channels	Telephone

About QVC:

QVC is the UK’s favourite TV shopping channel. Our online department store, qvcuk.com, with over 15,000 products online, means customers are spoilt for choice. From jewellery to beauty treats to the latest electronic gadgets, QVC is sure to have an item for everyone.

Phone:

0800 51 41 31

Location:

QVC, Customer Operations Centre, South Boundary Road, Knowsley Industrial Park, Knowsley
Liverpool
L70 2QA

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ex. service and speedy despatch plus 30 day returns. What's not to like.”

Helpful Report

Posted 6 years ago

“I ordered a beauty kit It came really quick The products inside were just as I hoped I asked myself 'without this product how have I coped?' It lived up to the claims It certainly is not lame I am golden and tanned The product did what it planned”

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Posted 6 years ago

“Speading the cost with 3 easy payments. New and innovative products.”

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Posted 6 years ago

“Easy to order and try things with a guaranteed money back promise, you can’t get this on beauty products from anywhere else.”

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Posted 6 years ago

“They closed my account because I had returned garments, even though I paid the return postage, which were wrongly sized etc. On a number of occasions the error was on their part but the return was still logged against me. They say you have a no hassle 30 day money back guarantee. What they don't say is that any returns you make are counted against you irrespective of the fault. I found the attitude of the Finance Dept very arrogant, totally different from the Customer Service Dept when you are ordering. Also, they really like to hang onto your money taking weeks to refund to your account. Beware of this company they do not operate to the standard of other online retailers.”

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Posted 6 years ago

“Been a customer of QVC from the start on British TV an over the years have recieved excellent service .On the rare occasion I have had a complaint was dealt with fairly an with out quibble. Over all very happy with them. Such a wide range of goods an fair value, prompt an fast delivery an friendly an well informed customer service.”

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Posted 6 years ago

“EXCELLENT SERVICE”

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Posted 6 years ago

“Great delivery”

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Posted 6 years ago

“Great delivery”

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Posted 6 years ago

“excellent price on a TSV and well packaged and fast delivery”

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Posted 6 years ago

“poor customer service, unhelpful and do not do what they say...I have spent a lot of time trying to get things resolved in the end I'm closing account...go to Amazon”

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Posted 6 years ago

“Always very helpful,good service. But postage charges the most expensive of any on line retailer, would buy more from qvc if more reasonable.”

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Posted 6 years ago

“Always very helpful,good service. But postage charges the most expensive of any on line retailer, would buy more from qvc if more reasonable.”

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Posted 6 years ago

“Very easy to order on line with an option to spread payments over 3 months. Once item ordered, was here within a couple of days, extremely well packaged.”

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Posted 6 years ago

“Quick deliveries, well packaged. Great customer service.”

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Posted 6 years ago

“Service and realiabilitu”

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Posted 7 years ago

“They make shopping so easy.”

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Posted 7 years ago

“They are polite on the telephone or when ordering over the internet. The service is quick and the best bit is you can try the items for 30 days before you have to return them if you do not want them.”

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Posted 7 years ago

“Good reliability. Good pricing. Quality products”

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Posted 7 years ago

“Great prices and products”

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Posted 7 years ago

QVC is rated 3.2 based on 111 reviews