QVC Reviews

“ ordered a pair of shoes. they arrived. I instantly tried to return them because they were so tight. I wanted a half a size up the exact same shoe. for 3 weeks I kept chatting emailing and calling. each person kept saying sure we will send you that return label right out . it's no problem to switch up for a half of size. I have waited for 3 weeks still no return label. Finally my last time I spoke with someone on chat and they said that she was non returnable so a waste of money and 3 weeks and horrible lying customer service ”

“ The Customer Service rep stated that he placed a new order for the smaller size and I received a confirmation email, then I received an email that they credited me back for both of the items in the order (which I was only returning the one). ”

“ I called customer service, and after much ado, was told that the vacuum cleaner I had ordered had been sent to a woman in Mobile, AL because "our telephone numbers were the same. ”

“ Was told by customer service because she couldn't y transfer me to billing told me a supervisor would call within 4 hours started at 9:43 they finally called at 1:40, sat by the phone all that time. ”

“ So far we've, my husband has now taken this in his hands, made 7 calls to customer service. They keep telling us every time that they have the problem resolved, only to see that they've taken more money out of our bank account and have not refunded us the proper amount. This has been a nightmare and I am done with QVC. I may even get an attorney! ”

“ I called customer service twice only to be told to return everything and wait for another order to ship out,so ridiculous to suggest this when they caused the problem. ”

“ Customer service lady tells us that they have no control over the return processing center nor any communication with them so it is not QVCs fault or issue to fix. ”