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Stupid returns policy, cut down to 14 days from the standard 28. They offer you ‘refund credit’ so they get to sell your perfectly re-saleable goods and make you spend the money again but beware because if you don’t do it within 6 months they also keep your money! Con artists
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posted 2 months ago
- Anonymous
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I did this using the returns label inside and the self addressed return sticker with the Quiz return details on it.
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posted 8 months ago
- Wendy
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Had the hassle of having to find a printer to get the returns label and go to the post office to post the item back.
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posted 9 months ago
- Stacey
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They don't give you a free returns label anymore you have to do it all yourself and I'm not good with technology and dont have a printer , I want to return a pair of faulty shoes and I have to pay now to post them , the straps won't even go around a toddler's ankle never seen such small tight straps on evening shoes size 7
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posted 1 year ago
- Anonymous
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Very poor! Returned items taking up to three weeks to receive money back! Shockingly poor customer service and always by email never any number to call to discuss and just keep referring to returns policy ignoring the fact the time scales are over a week over! Never ordering again from Quiz online
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posted 4 years ago
- Anonymous
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After googling problems with Quiz returns I have seen this to be very common with other customers too.
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posted 5 years ago
- Claire
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She parcelled them all up for me and marked on the returns slip that all dresses were being returned.
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posted 6 years ago
- Debbie