Riverford Reviews

Name: Riverford
Address: Riverford Organic Vegetables Limited Buckfastleigh, Devon
Rating: 3.03

3.0 Rating 67 Reviews

45 %

of reviewers recommend Riverford

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About Riverford:

Riverford Organic is the market leader in organic vegbox home delivery. We have a range of 10 veg and fruit boxes to suit different sized households, and in addition a full range of organic groceries, including meat and meat boxes, dairy, wine, beer and bread.We grow award winning organic veg, and give you lots of recipes to help you enjoy it. You can order a box, add extra items from our range or create an order from scratch (minimum order value applies). Delivery is free by your local vegman or lady and there is no need to be at home when we deliver. There is no contract, so you aren’t tied in to anything and our vegboxes start from just 9.85.

Visit Website

Phone:

0180 376 2059

Email:

help@riverford.co.uk

Location:

Riverford Organic Vegetables Limited Buckfastleigh
Devon
TQ11 0JU

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Riverford 2 star review on 8th January 2025

Kelvin

Riverford 1 star review on 25th April 2024

Anonymous

Riverford 5 star review on 2nd February 2022

Androula

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Riverford have an amazing range of products, all offered with free delivery. You need to check the delivery for your area, as in order to minimise carbon footprint, deliveries are grouped. I was amazed by the customer service provided by Riverford, my delivery arrived nice an early in the morning, and was really fresh. I had a call from Nick Brunyate checking to make sure that everything was ok with the items, and the delivery. Outstanding! Will be re-ordering and have and will continue to recommend. A real gem of a find.”

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Posted 5 days ago

“I am a new customer and can only commend them on the food, great tasting, fresh and you can tell the difference in flavour.. Have used the veg for almost a week and still fresh. My wife bought veg from Supermarket by mistake and we did the taste test.. 😎.. yep we could tell the difference. Looking forward to my next order in 4 weeks time.. love supporting local farmers 👍”

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Posted 1 week ago

“After losing €309,900 to a scam broker, I was devastated and didn’t know where to turn. Supreme Asset Agency stepped in and handled my case with professionalism and care. Their team worked tirelessly and successfully recovered my funds. I’m beyond thankful for their efforts and highly recommend their services to anyone in need. 𝔼𝕞𝕒𝕚𝕝: 𝘌𝘮𝘢𝘪𝘭: 𝘴𝘶𝘱𝘳𝘦𝘮𝘦𝘢𝘴𝘴𝘦𝘵𝟟 @ 𝘨𝘮𝘢𝘪𝘭 .𝘤𝘰𝘮 𝕎𝕙𝕒𝕥𝕤𝔸𝕡𝕡: +𝟜𝟜 𝟟𝟛-𝟠𝟠-𝟞𝟡-𝟟𝟡-𝟝𝟠”

Helpful Report

Posted 1 week ago

“I have been a customer of the veg box scheme on and off for a number of years. However, increasingly, the quality of many of the vegetables has been poor. This week, the medium box included mainly potatoes which were green after a day, a few very mouldy, droopy carrots and the broccoli was already yellowing. I have ordered my Christmas vegetables but am hoping that the quality will be better for that. Sadly, after this, I will no longer be buying from Riverford.”

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Posted 4 weeks ago

“Riverford fruit and veg always lovely and fresh, and last a lot longer that the supermarkets do, and also tell you the best way to store them, I'm going to try the recipes out which look very tasty, 10 out of 10,”

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Posted 1 month ago

“Very sad. Was with Riverford for years, they always responded when items were mouldy and repaid me. But then suddenly customer service was no longer good. Online chat asked you to wait 3 minutes and nothing happened, massive queues on the phone when it had all been different but a week earlier. I suspect an administrative change to whittle down complaints. So I have gone to another provider.”

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Posted 1 month ago

“I love everything about this company. The veg boxes are fantastic quality, super fresh and delivered in environmentally-friendly packaging. Their customer service is outstanding: a welcome phone call; a free recipe book; a friendly smile from the delivery man; recipe cards in the boxes. I also love their commitment to growing and operating in a planet friendly way and focusing on seasonality. Well done guys, just brilliant”

Helpful Report

Posted 2 months ago

“Stated I was allergic to tomatoes so picked a box at the stall with the salesman that didn't include them. When the box turned up, it was full of mouldey tomatoes! Had to bin them and the bag of spinich that was full of brown liquid already. Gave me £5 credit, so cancelled all future orders. Terrible service and super overpriced for what you actually get! Way cheaper to get from a supermarket and lasts so much longer.”

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Posted 4 months ago

“Beautiful produce reliably delivered and good prices - we love out boxes”

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Posted 4 months ago

“I chose different products this time absolutely tasty. I chose rainbow carrots, rainbow beetroot. .the taste was awesome. Pears were the best I've ever tasted. Your products so fresh top quality. Never disappoints. Thoroughly recommend. Jane”

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Posted 5 months ago

“I started to use riverford 2 years ago and was happy at first then it got shoddy so I stopped using them, I went back to Try again and I got soft sprouting potatoes, almost moldy peaches and bruised soft pears and got a £5 credit which I asked tk be returned to my card, sorry its not acceptable at these high prices, iv deleted my account.”

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Posted 6 months ago

“I have been absolutely delighted with the quality and of the service warmth and friendliness whenever I spoken over the phone for help. I could not recommend Riverford more highly.”

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Posted 6 months ago

“I got batch off eggs over 30 pounds worth thinking obviously they would be very good being organic etc they gave me savage stomach issue following early next morning it was last thing i ate, definitely wasn't anything else, i could taste eggs when i was belching profusely. Had one off worst bloated stomachs I've had in couple years or so. Never, ever ordering from them again”

Helpful Report

Posted 6 months ago

“Amazing company. They're B corp certified, home compostable packing, ethical, pay workers a fair wage, theor employee owned, striving to have all electric vehicles by 2025 and amazing customer service (I asked for some help with recipes and they sent me their receipe book for free!). My payment got declined once bit my veg box still arrived! Amazing trustworthy company. Yes the prices are high but your paying for organoc food, grown ethically from an amazing sustainable planet-focused business that teaches its customers so much about whole foods”

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Posted 7 months ago

“Way overpriced, in style of 'glamping', the 'Riverford Experience', rather than simple and honest organic veggies, without the hype. And the Riverford person I spoke to on the phone was pretty uninspiring, not that friendly, overly businesslike - unlike Piper's Farm in Devon...”

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Posted 7 months ago

“Rotten bendy veg charged at a premium price. Don't bother”

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Posted 8 months ago

“Pushing "gender pay gap" on their business website. Quality of food also not up to scratch ...... in relation with price.”

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Posted 10 months ago

“I cannot praise Riverfords enough and I certainly cannot understand the negative reviews. I have been ordering off Riverfords for a few months now and I have found their veg and fruit to be lovely and fresh. The meat is delicious and fresh.”

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Posted 10 months ago

“its well nice bruv”

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Posted 11 months ago

“Absolutely brilliant service. Caring, honest, great quality products. Easy to contact to resolve any issues with delivery or products. I use Riverford for 5 years. Only positive experience.”

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Posted 1 year ago

Riverford is rated 3.0 based on 67 reviews