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Sarenza Reviews

1.5 Rating 37 Reviews
D
Happiness Grade
Read Sarenza Reviews
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Phone:

0203 059 5749

Email:

customerservice@sarenza.com

Location:

Sarenza
Service Client
8 10 rue Villédo

D

Customer Service - Average

50.00%
Industry Average
I have never seen such bad customer service.
posted 7 years ago - Nathan
Very poor customer services who really don't have a clue on how to deal with issues from their customers.
posted 7 years ago - Andrew
Awful company. Terrible customer service. They sent the wrong item, the item I wanted has now gone out of stock. No compensation offered they didn't give a shit!!!
posted 7 years ago - Anonymous
Ordered ladies converse size 5.5, however, size 39 (6) arrived. They insisted that I ordered a 39, I didn't, my order confirms I ordered a 5.5. They wouldn't admit they were wrong! Converse make half sizes, which is what I ordered. Also, the order took nearly 2 weeks to get to me because of a cock up with the address. Cheap, but crap service.
posted 7 years ago - Anonymous
Placed an order, having been bombarded with emails about their sales and service.
posted 8 years ago - Anonymous
Dreadful service.
posted 8 years ago - Unhappy customer