“I ordered 4 pairs of glasses 2/6/2021 still waiting for one pair which is now expected the 15/7/21 and only had 2 pairs today 7/7/21. Surely this is not good. It is not the delivery that was the problem it was the delay in production.”
“Another happy customer. I ordered a pair of prescription Ray Ban sunglasses and was given a lead time of 7-10 days. It ended up being around 20 days which wasn't a major drama given the fact you can check the progress of your order via the website and Customer Services are pretty good too. The quality of the sunglasses was first class which is what you expect from Ray Ban anyway. However the same sunglasses direct from Ray Ban were just under £400 with polarised varifocal lenses. Through SelectSpecs the same sunglasses was just under £160 so its a no brainer for me. Not sure why anyone would get stressed if delivery takes a little longer. In the current climate you cant guarantee anything.”
“I am really happy with selectspecs service, the glasses arrived on time and the prescription was spot on . I have had 3 pairs of glasses from them and I will definitely be ordering more”
“Having now order numerous specs over the last few years, I have always been happy with the quality and price. Generally delivery is fairly quick, but occasional may take longer but always informed.”
“Fantastic service, great communication. Website is very easy to use and easy step by step guide to uploading your prescription. Glasses are fab and great quality. I will definitely be using selectspecs again for my glasses. It's a no brainer and a fraction of the cost of other well know firms.”
“I have always had first class treatment by the shop staff in Westgate. I have found prices always competitive. Deliveries and collection times are always within the time-span stated. The choice of frames on the website and in the store is impressive, varied and helpful. I trust SpecSavers to deliver and they do!”
“I ordered from this company for the first time, my glasses arrived in good time and it was perfect and fits very well. I am well pleased and will be purchasing a few more pairs.
I will definitely recommend to family and friends.
Thanks SelectSpecs.”
“An absolute disaster ordered 8 weeks ago and still not received my glasses customer service is a joke with very little English spoken and no updates on what’s going on they really shouldn’t advertise frames they actually don’t have !!! Definitely wouldn’t use them again or recommend to anyone ps I’m still waiting”
“Fantasy service and super quick delivery. Easy to order and the glasses arrived within a week. They are great value for the money and I would definitely recommend.”
“I had a complex prescription but the price was so reasonable that I had to have a go.
Perfect, great glasses, brilliant vision. Couldn't be better.
I received emails re progress and delivery.
I will definitely be back for more.”
“Happy with the price but a little disappointed with delivery. Delivery was originally 7-10 working days but later changed to 15-20 working days. Specs were shipped 19 working days following the order and arrived 22 working days later.”
“I thought I would give SelectSpecs a try as I saw their advertisement on tv and could not believe the price I ordered 6 pair so I could wear them with different outfits and could not bebe happier with the result. I will not be going back to my old supplier again.”
“I broke my glasses and needed an eye test plus new specs fast, so went to a high street optician. Even with a free test and prescription I ended up paying £120.
Found select specs on line, got 3 pairs of specs for less than 1/2 that cost, they arrived before the opticians pair! Were equal or better quality. So service 5*, price 10*(if I could) delivery 5*, I will NEVER buy from the high street again, I cannot rate returns or refunds as I had no need of either. (I wish the opticians offered those services, but they do not).
Keep the receipt to remind yourself you did not steal them!!!!!
I highly recommend SelectSpecs , service quality and value should be thier slogan”
“Do not use this company if you live in the states. I ordered my first pair of single vision glasses on March 5 2021. It is now June 8th and I still have not received them. I have been in contact with them about the manufacturing timeline which was a month delayed. They shipped it in April but it never arrive. I inquired about it as time passed and was informed that they are not responsible once it ships, check with your carrier, neighbors, did you give the correct address and every excuse possible. I gave them my p.o box and attached their shipping notification that they shipped it to my po.box. Long story short they only offered to replace the glasses which may take another couple of months but refuse to issue a refund so I can go elsewhere for my needs. By then my prescription will have changed. So do not use unless you are fine with losing money. But this makes you wonder if they will honor their own warranty policy if they make an error with the lense or frame. What is the timeline for that if they refuse to issue refunds. I will be placing a review for every dollar the glasses cost every week until the replacement pair arrives.”
