“Well I previously only ever seen the adverts on TV but was sceptical however my fears were put to rest when I bought several pairs in various colours & I was pleasantly surprised as the quality of the frames & the finished glasses are fantastic. I give them top marks for customer service & for the end product so highly recommend buying your glasses from here. What are you doing wasting time upload your prescription, select your frames & lens & order your new specs that your only regret, like me is why I didn't order mine sooner.”
“Just like your TV advert! I spent £75 for my new glasses. red frames and made in Italy, love them. thought I'd get cheap distance and reading glasses as spares from SelectSpecs and in view of the price didn't expect them to be that great but good as spares.
How wrong could I be! I am so pleased with the quality of the frames and correct lenses that I have now swapped them for my more expensive glasses and kept the £75 ones as spare. amazing! I have found the rectangle shaped frames 1st class. My husband is now in the process of deciding which frames for his tri-focal specs to order from SelectSpecs.
Thank you.”
“Ordered varifocal sunglasses uploaded prescription 4 weeks to complete order.
Order arrived on time and a perfect fit with excellent lenses.
Don’t hesitate to order the products and service is excellent”
“I scrolled through the site looking for suitable spec frames. I located one and entered my prescription and paid. In a few days I received my new frames with lenses and they are absolutely fantastic. Couldn’t ask for more but I did and proceeded to order some prescription sunglasses and I am eagerly awaiting their arrival.
I would recommend anyone to at least try Select Specs as I don’t think you would be disappointed. I wasn’t.”
“I was very happy with the overall service and styles/quality of my glasses. Unfortunately, due to another issue, I had to return them but the company gave a full refund without quibble. Would definitely return in the future and recommend them.”
“From the start of the process it went very smoothly Select Specs let me know how long my specs would take and they were a week early so all in all’s good team G McPherson”
“I've been using SelectSpecs for my prescription glasses. This last time I bought sunglasses for my brother that loved it and it fits him like a glove. Very good price/quality relationship.”
“Ordered two pairs of glasses and after a month still haven't received them. SelectSpecs don't seem interested in doing anything about it. I wont be using them again as they obviously can't be trusted to put things right when they go wrong.”
“After having both my cataracts done I needed new glasses..Uploaded my prescription and as stated I would have to wait longer for bifocals to be made.
They arrived within three weeks and I am delighted with the quality. I am reading and watching TV once again in comfort.
Just a word of advice,if you have never warn bifocals before,I would go to a high street opticians to try before you buy.They are not for everyone and some people suffer with sickness trying to use the different part of lens. Saves you wasting your money..
😊”
“Ordered in January did not recieve until March damaged and incorrect prescription. Then resent to correct and have not received back, all emails ignored. And now they are refusing to send at all. #AVOID#”
“After ordering 4 pairs of glasses from select specs on the 13th of December and receiving a confirmation email the same day saying that my order will be delivery between 7 and 10 days. I waited nearly 4 weeks before select specs emailed me to ask me if I had ordered 2 pairs of reading glasses and 2 pairs for the computer. I replied yes as that’s what my confirmation email says and thats what I paid for, I was very confused as to why I got this email and no glasses. a few more emails later select specs told me that they have emailed me and phoned me before to check that I wanted the ordered that I had placed and paid for. (If I had wanted a cheese burger and fries I would have ordered from a takeaway, as I wanted glasses I tried select specs, on reflection that wasn't such a good idea). I explained to them that I had not received any emails in spam,junk or other from them and my call log didn’t show any missed calls. At this point I explained that the glasses had come down in price in the January sales but select specs didn't offer me any discount, any acceptable explanation or apology so my order just got cancelled. Having experienced this I cannot recommend select specs as I do think everything I see in thier advertisements would be inaccurate.”
“The prices Selectspecs promote are totally untrue in reality. Can be a lengthy enough experience finding glasses, but Selectspecs make that journey a disappointing waste of time. The premise seems to be wooing customers with an initial offer of something like £6 for a pair of glasses, that starts growing and growing in cost as soon as you might want something like lenses or a prescription to match them. So for example, a fairly basic pair of glasses I selected for £6, became £20, then over £30 -for the same glasses. If this wasn’t bad enough, a few hours later I received an email from Selectspecs demanding a further £30 to actually make my prescription work. So that’s over 10 times the cost of what was initially suggested. Had these myriad of extra costs been more honestly displayed from the outset of my customer journey, I simply would not have wasted so much time and sought glasses from elsewhere. But clearly the idea was to sucker me in and only reveal added costs later down the line, which seemed unfair and poor conduct. So I took issue with this and phoned up their customer services. Whereupon I was quite literally laughed at during one stage of the conversation. So after having so much time wasted and being disrespected by this company, I hope my review might save others a similar loss.”
“The glasses came within two weeks, when they arrived they were in perfect condition. Clearly time had been spent on crafting them and the uv light protection layer is visible and WORKS.
Excellent quality.
I will purchase again and recommend.
Customer service very polite.”
