“I ordered glasses for my dad, he wasn’t sure about the frames once they arrived, selectspecs were great offered a refund or replacement, we took a replacement, dad is now over the moon with his new glasses. Fast, easy and very reasonably priced process, will order more in future”
“Selectspecs have a massive range of glasses to choose from. Designer to cheap they’re all there. Great site to order on as well. Slightly longer wait for your order than usual but considering the amount of money you save over the high street it’s well worth the wait.”
“I made a mistake with entering my prescription, therefore the glasses were wrong. However, the girls at SelectSpecs sorted it out and replacements were sent without a problem.
Some of your customers seem to expect miracles and don't know exactly how long it takes to make glasses. It would seem that the word demand describes lots of people at the moment.”
“Where do I even start. I ordered a pair of Maui Jim Ohai prescription sunglasses on Feb 5th 2022. I emailed them a month later and they admitted they forgot my order and didn’t even start yet. They live the word sorry(which means nothing to them) then they told me I would get reimbursed for shipping and a portion of the glasses. Haven’t seen that yet. Todays date is March 5th 2022. I was understanding at first till I heard one excuse after another and what annoyed me the most is I would write an email and would be lucky to hear back in a week. Average time to reply is 5-8 days. And they live to throw you options of free glasses which I didn’t need instead putting the money towards the free glasses to the discount of my sunglasses. At no point in the annoying deal have I asked anything from them besides the product I ordered. They just kept offering but did nothing to the current order. My ordered failed quality control in April and they had to start over but hey they didn’t reach out to me I had to email them
First to figure out what was going on. So be prepared to be a baby sitter cause they won’t initiate conversation nor communication with you. But they will say sorry 100 times. I now finally got my pair of glasses on March 5 2022. And they send me matte black prescription lenses with non prescription Hawaiian lava lenses. What good is that gonna do me? On top of that they sent the lava lenses not attached to the frames. With no instructions or tools to do the swap. So you have been warned they don’t care about you or your time and needs. Your just an order. Communication sucks. How they handle things sucks and $400 glasses can come in pieces with no instructions. I guess I understand why they are downsizing and closed the USA branch and closed Canadas branch. I wouldn’t anyone doing business with anyone who doesn’t put their customers first. I have email after email to prove my statement. What a headache and nightmare. I wish I could put up photos on how things were sent and show you some emails.”
“Very good quality glasses and quick delivery. I was kept updated about the progress of my order regularly as well.
A great range of glasses. I normally have to have children's glasses, as I have quite a small face, so I was really pleased to see there are a variety of different sizes and styles to choose from.
I would definitely order from SelectSpecs again and the deal to get the cheapest pair free was a bonus!”
“This was easy to understand and follow, ordering was simple, standard delivery took only a week from ordering and they look and feel great—all at less than half the price of the high street, what’s not to like!!”
“I went online and picked the glasses I wanted. I put in my prescription and sent it to Select Specs and in a few days I received my new glasses and I'm very impressed with them. Also I saved a fortune by ordering from Select Spects I'm even thinking of ordering another pair from the money I have saved”
“Excellent service , quick delivery , excellent value , I just put my prescription into my order and chose my frames and they were delivered within 7 days, for much much less than specsavers , this is my 3rd time I have used you and will definatly be returning, thank you select specs:) 😀”
“If you wear glasses this company is for you. Ordering on line is quick and easy. The glasses arrived as promised. Good quality, good choice of frames. Prices that seem too good to be true. So affordable you can have a different pair for every day of the week.”
“Hi high class service,great glasses correct fit and vision was a bit wary of ordering online always go to my opticans no worries just get your perscription and type it in away you go delivery was excellent arrived in a case secured ,great company will use again.”
“I have purchased over 5 pairs of all different styles of glasses, all arriving in their own cases and cleaning cloth, they arrive within 10 days which i think is a good time, the site is easy to use, i havent had to contact customer service as I've not had a problem with them.
They always have new glasses on site, which is great if you like to have different styles often.
Will purchase again and again.”
“Got my first pair of glasses from SelectSpecs.com and I was delighted. Really good service, huge selection and at a great price. I won’t go anywhere else now! So pleased, thank you!”
“First time buying Spec’s online and of course I was a little apprehensive but the service and quality of the spec’s I bought from Selectspecs were 100%
I didn’t buy an expensive pair I bought a budget pair, the quality, fit and the service was as good than you would receive from a high street shop”
“SelectSpecs what can i say. First they off a hassle free service compared to their high street competitors, no being dragged to the expensive frames which are on display or being coerced, into buying items which you did not want. No open your laptop and browse at your leisure the type of frames you wish, then onto lens type, again you choose your options, your not pressed, you can choose, if you want clear or tinted, bi-focal or varifocal, even the lens depth, once you have made up your mind once the order is through you can send in a copy of your prescription, then sit sit back and wait for them to arrive, you an even choose delivery method, i choose mine by courier and they were here inside ten days. though i did make a mistake with mine, but i now have a prescription pair of sunglasses, so 3 pairs of glasses and it was still cheaper than their high street rivals. but if you get stuck just drop them an email or call and they will sort you out. Many years i have stuck with their competition, never again. The big high street companies have a serious competitor in SelectSpecs, given them a go, you will be amazed at the quality of frames and lenses at a fraction of the price. So save your hard earned cash, and SelectSpecs will soon become your choice of opticians too.”
