“The inivitations I ordered are lovely and exactly what I wanted. However, the envelopes have caused absolute mahem! Firstly my invites arrived with NO envelopes at all, I then had to raise a concern and wait a week for them to be delivered. Upon delivery, I received half the envelopes the correct size and half of them too small - honestly no idea how that can even happen! I then had to raise another concern and my new evelopes arrived the next day.. great! Although they were yet again the wrong size... too small, literally more than half the size of my invites, couldn't even fit them in if I folded them in half! I then had to raise yet another concern to be told that I had to prove the envelopes were the wrong size by sending in photos of my delivery. By the time they got back to me Im at work, so Im now having to wait until I get home to send photos of my incorrect delivery to them. Im hoping 4th time lucky that the envelopes sent out today will actually arrive at the correct size!
If you're ordering from here, please do it with plenty of time before you need to send anything out as this process is now 4 weeks in and i cant send out half my invites!!”
“Good in price but not so good in making sure the customers are satisfied. They dont even try to solve any issues raised... Not very good if you want to keep your customers... I used to be a good customer.. not anymore very dissponited the way they deal with customers help. If you want to get burnt dont order from them.”
