SpaBreaks Reviews

Name: SpaBreaks
Address: First Floor, Clerks Court 18 20 Farringdon Lane, London
Rating: 1.14

1.1 Rating 105 Reviews

4 %

of reviewers recommend SpaBreaks

Company Reviews

Questions

Metrics

1.1

Based on 105 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Over A Week
Returns & Refunds
Refunds Process	Difficult

Visit Website

Phone:

0800 043 6600

Email:

sales@spabreaks.com

Location:

First Floor, Clerks Court 18 20 Farringdon Lane
London
EC1R 3AU

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Booked a spabreak for my wife’s 40th birthday and had everything confirmed and we were looking forward to it, I deceived I wanted to add in an extra treatment for my wife and upon contacting the hotel directly to arrange this , when I spoke with them they confirmed I had a booking but they could not honour it as they were all booked up, after explaining that I had a booking and reference they still could not help me, I then contacted spabreaks and explained and they said they would sort it out for me, after a week and only a few days to go until my wife’s birthday they contacted me and were unable to help me and could only offer a refund which left me in limbo and only a few days to try and arrange another booking myself, luckily I managed to sort it all out myself but anyone looking to arrange a spabreak I would advise you to book direct yourself as you will get better service and price, spabreaks just want your card details and couldn’t care about the rest.”

Helpful Report

Posted 6 years ago

SpaBreaks is rated 1.1 based on 105 reviews