“After multiple attempts, countless hours on the phone with StubHub and Ticketmaster, who actually was providing tickets from Stubhub, it took act of God to finally get my tickets. Stubhub constantly claimed that it was Ticketmaster's problem, or my browser, or my account, or other things. I will never use Stubhub in the future.”
“Bought tickets and event got postponed. Tickets got updated but when I tried to transfer to a friend it was impossible. Customer service told me to remove my tickets from my Apple wallet and then they couldn’t get them reloaded. So after a hour on the phone I now I have no tickets, no order history, and no transfer. They are looking into it 😵💫”
“A great concert, but not a great understanding of lyrics because he lowered his voice so much. He must remember that half the fans there were wearing hearing aids. It was not a crowd of folk in their 20s.”
“A great concert, but not a great understanding of lyrics because he lowered his voice so much. He must remember that half the fans there were wearing hearing aids. It was not a crowd of folk in their 20s.”
“Tickets were available and easy to purchase. Getting the tix was a bit confusing, with different messages from Stubhub, Ballparks app, and Ticketmaster.”
“I ordered a parking pass for Saturday but was sent a Sunday parking pass. contacted customer service, returned the parking pass for Sunday, still waiting on a response as to when I will get my money refunded.”
“40% Fee on tickets- scammers
I purchase tickets from Stubhub and they tacked on a 40% fee. When I realized me mistake... immediately after hitting the complete order and call them, they would not cancel my order. STAY AWAY from these scammers. Nobody else uses these tactics. They hold on to the "sales are final" to not budge on anything. The best part is that I do not even have the tickets in my posession... Would never buy from them again.”
“The purchase of the ticket went very well. I had a few questions before I purchase the ticket and they were answered in a professional way that was a very easy way to understand. So I would be using Stubhub in the future for more purchases of tickets.”
“Easiest tickets I’ve ever pictured. The picture of the view from the seats was good but the actual view from the seats were much better. Great purchase!”
