“I bought 2 tickets on stub hub and did not get the tickets. Floor seats center stage row f. I did not receive them . I was on the phone for over 2 hours with the. They still would not understand that I did not receive them . They said they would call me back 2 hours from the start of the concert. I had a hour drive plus parking and getting in the arena. I will never use them again.”
“Bought tickets to Motley Crue for a residency they're holding in Las Vegas. THEY changed the dates and automatically assigned us a date that we are not able to go due to a work commitment. They say our only option is to go to the date they rescheduled or resell them. That's bad business. There should be an option for a credit or to change the date to a different one during the residency.
NEVER AGAIN will we buy from StubHub. Now we have airline tickets, hotel, PTO, dog kenneling, etc.”
“They charge you undisclosed fees ($40 additional fees for a $29 ticket).
No customer service. had to dispute the transaction.
Stay away as far as you can.”
“Usually get pretty good seats only thing the fees. But i suppose that's every site. I use stub hub mostly. Want 5 starts, cut the fees or offer discounts for regular customers”
