“THIS purchase went smooth. Got my tickets within minutes of purchasing. Getting into the arena went smooth. Still a little nervous buying from StubHub. Last purchase didn’t go so well. The seller had the tickets still in his Apple wallet so they showed up disabled in my wallet. StubHub reassured me they would fix it or give me replacements. That didn’t happen. A few days before they notified me that I would not get replacements because the seller already released the tickets. I ended up calling the venue and they fixed it. Thought it was important to add this. Buyer beware. I took the chance again because the VENUE was able to make it right.”
“Twice now I have added parking when buying event ticket. Parking states VIP parking or on property parking. But is a lie. The first time actually parking was twelve blocks away from venue. Second time was a vacant lot with a unusable ticket. But customer support was able to rectify the situation quickly.”
“I had issues with the QR code tickets at the Entrance gate in Indian Wells last Sunday afternoon, however someone helped us get in and fixed it. Other than that it went fine.”
“I sold tickets on StubHub someone hacked my account and the funds were sent to their PayPal account. Not mine. I’ve been selling and buying no STUBHUB for over 20 years. STUBHUB did not stand behind the transaction and I got beat out of $810. do not recommend step up.”
“I'm very happy with the "all-in" pricing that StubHub now provides. I recall in the past this and/or other apps offered tickets at a price and then added this fee and that fee and the final cost was $10+ more. The current approach is a much better one. I also really like that you can view your ticket location and make informed decisions based on price and where you prefer to sit. Finally, the transfer, download, and scanning of tickets worked flawlessly so that's all you can ask for!”
