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Stubhub Reviews

3.7 Rating 8,666 Reviews
68 %
of reviewers recommend Stubhub

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Stubhub 5 star review on 9th March 2026
Stephanie
Stubhub 5 star review on 17th February 2026
Simon W
Stubhub 5 star review on 17th February 2026
Sandy C
Stubhub 4 star review on 19th December 2025
Julissa
Stubhub 5 star review on 19th December 2025
Sara S
Stubhub 5 star review on 19th December 2025
Sara S
Stubhub 1 star review on 12th October 2025
JL1976
406
Anonymous
Anonymous  // 01/01/2019
Easy transaction with clear instructions.
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Posted 3 weeks ago
Great last minute tickets to see the LAKERS vs OKC. It was on my son’s bucket list to not only see his favorite basketball team OKC play, but also to see LeBron James play in person before he retires. Great seats and we purchased parking.
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Posted 3 weeks ago
Was able to secure SB60 tickets in about 20min about 2 hours before kick off. This is after hours of trying on TM. Was a little on edge waiting for the tickets to drop in, but everything went off without a hitch.
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Posted 1 month ago
purchased tickets in December and I find out later that I will not get my tickets until the day of the show, actually 4 hours before the show starts. They will refund the cost of the tickets but nothing else like Parking or other expenses (flight to get to the city the show is in, hotel costs, dining costs and time) I purchase tickets I expect to get them before the day of the show. buyers be ware. Never Again will I buy from Stub Hub. I will go direct next time so I can get what I paid for when I paid for it.
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Posted 1 month ago
I found a reasonable lower level ticket to the Charlotte Hornets vs Detroit Pistons game at the last minute. The purchase process went smoothly and I enjoyed the game. StubHub ‘chat’ feature was helpful when I had a question about the timing of getting the ticket. It was a fun time
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Posted 1 month ago
Easy transaction. Plain and simple.
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Posted 1 month ago
this was my first time using stubhub and it was great!~ ticket price was good and tickets were emailed to me within 10 min. we were able to enjoy a concert at good price. Thank u Stubhub.
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Posted 1 month ago
Whole process is so quick and smooth.
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Posted 1 month ago
I bought tickets from a seller who did not come through with their tickets. Because of the protection coverage that Stubhub has, I was able to pick my own seats that was offer to me from Stubhub. I was able to pick seats that were closer to the stage than my original tickets. I am highly satisfied with Stubhub for giving me those options to find new seats. I do hope Stubhub doesn’t let this particular seller sell again because they did not come through with their tickets.
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Posted 1 month ago
The game tickets were fine. The added parking, about $30 was awful. I had to load multiple new apps and still didn’t get clear directions to my lot. Was directed to a closed lot and in the end had to pay $80 elsewhere to valet parking. I called them next day and was told I would hear back. Well only in the form of leaving a review. Find another way than Stub Hub for parking.
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Posted 1 month ago
If I could leave a “0” I would. I paid for tickets to a game and the tickets weren’t released until after the game ended. I contacted Stubhub and they refused to reimburse or compensate for tickets that were not released until after the game and could not be used.
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Posted 1 month ago
I believe that it may not be StubHub’s fault. I paid for my tickets to see The Great Gatsby at the Hippodrome before 1:00pm. I was chatting back and forth with the StubHub agent. My tickets did not become available until 2:15pm. The show started at 2:00. I was very upset considering it was 4 of us and we were waiting for the other 2 tickets. We had been at the Hippodrome since 12:30. I never had this problem before.
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Posted 1 month ago
We bought our Wicked tickets literally the night before the show and so very happy to find great seats at a great price. Checking out was a breeze and we had a great time at the show.
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Posted 1 month ago
Great Experience
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Posted 1 month ago
Terrible company. Purchased tickets from them with insurance. Tried to cancel the same day and they would not let me. Told me I could sell the tickets. Sold the tickets on their website. Transferred the tickets on the day of the event. Got an email 2 days later that they were the wrong tickets transferred and the sale did not go through. I only purchased two tickets and sold those tickets through the Stubhub website. I loathe this company. Terrible experience. Please be aware.
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Posted 1 month ago
Selected tickets at 1AM the day of SB LX, had tickets downloaded within 10 minutes. Seamless with Apple Pay. Thanks for a great experience
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Posted 1 month ago
I like stub hub. I purchased a parking pass for a concert and the the owner of the ticket hadn't released the pass and the concert was within hours. Stubhub reached out, noticing the ticket hadn't been released and replaced my pass with a comparable one. Greatly appreciated
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Posted 1 month ago
my experience buying Super Bowl 60 tickets on StubHub was flawless. The tickets were delivered to me electronically within 10 minutes of my purchase. 100% recommend!
Stubhub 5 star review on 10th February 2026
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Posted 1 month ago
Loved the experience with Stubhub fo the concert tickets however I added in parking pass for like $35 an when we got there could not find where the parking actually was and needed up paying for public parking-I have a receipt. Would like to be refunded for that.
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Posted 1 month ago
Quick and easy parking garage. Not far from the venue will use this service again.
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Posted 1 month ago
Stubhub is rated 3.7 based on 8,666 reviews