“Easy to do business with. Got the seats I wanted and the tickets in plenty of time to add to my mobile device. Easy to scan into stadium. Stubhub is my go-to for sporting events.”
“If there were the ability to give a negative score, I would. The ticket guarantee is a complete joke, and their unethical practices should honestly be reviewed. I purchased 6 tickets and 3 parking passes for premium seats to a NFL game, but received only 2 tickets and 2 parking passes. The game was located over 2 hours away. Their customer service team kept me on the phone for 4 hours, repeatedly making me restart the explanation so I wouldn't get frustrated and hang up, or so they could get the seller to provide the tickets. I received the tickets 30 minutes before the game, so they were not usable. Who goes to a game with no tickets? I called them in enough time to provide the tickets. They refuse to give me my money back, and I have never received either the parking pass or a refund. I have written two letters to their senior leadership team, but have received no reply or phone call. The disdain they show customers is the worst I have ever seen from any company.”
“I used Stub Hub for a college basketball for me, my son, and two of his friends. It was extremely easy and I had no issues at all. I will definitely continue to use this service for other events.”
“The parking pass waseasy to order from StubHub. It arrived four days prior to traveling to our event. Based on the location of the lot and the lack of tailgating there I thought the parking pass was very highly priced.”
“I was a little concerned, never using StubHub before but we got to the venue, great seats , good price. I was very happy. And the concert was a bucket list ✔️”
“Ticket transfer was quick and easy and I downloaded them straight to my Google wallet. I also appreciated the reminder emails. Would definitely use StubHub again.”
“I was very nervous when I received an email from Stub Hub immediately after processing my payment that said I would receive my tickets from another party before the performance date. However, they came several weeks early, so all went well. I ignored all of the Stub Hub emails wanting me to pay for parking passes and just parked at my hotel, since the venue was within walking distance.”
“I bought tickets for “A Charlie Brown Christmas” at the Mahaffey Theater in St. Petersburg for November 12, 2025. Naturally, I picked the most expensive seats—because apparently I enjoy financially suffering for “prime location.” I even bought parking in advance, because I’m thorough like that.
So imagine my joy when I discovered later that StubHub—sitting smugly at the top of Google like it owns the entire internet—isn’t even part of the theater. Silly me for assuming the site plastered all over the search results was, you know, legitimate and connected to the actual venue. Nope. I could have clicked one inch lower and bought everything directly from the Mahaffey for much less. What a concept.
But let’s get to the main attraction.
I paid $39.74 for a parking pass. Pricey, yes—but I naïvely assumed “prime parking” meant somewhere within the same ZIP code as the theater. Turns out this “prime” parking was a half-mile away—basically a scenic urban hike we had not planned on. But since we didn’t know any better, we gamely trekked the distance.
And when we finally reached the theater—slightly winded but still upright—what did we see?
A huge onsite parking lot for ten dollars. Ten.
So yes, we paid more than triple the price to park farther away. Because apparently at age 80, what we really needed was a cardiovascular challenge disguised as “parking.”
So here’s my public service announcement:
Scroll past StubHub.
Scroll like your financial sanity depends on it.
Go directly to the venue’s website unless you enjoy surprise hikes and premium prices for bargain-bin service.
Sure, I missed the fine print—that’s on me. But companies that charge top dollar for bottom-tier convenience? That’s on them. And trust me, they’re happy to take your money and give you as little as possible in return.
You’ve been warned.”
“great access to parking passes made for a great tailgate...the game kinda sucked because the Bills got blown out. will be using your company again soon”
