“The tickets could not be scanned at the gate. We had to visit a special ticket agent to receive the tickets via a link, which allowed us to download them and then scan them at the gate. Luckily we were early and the line wasn't long. Never had this happen before. Not a good experience.”
“Look, I hate all the fees as much as anyone. Yes, I've been burned trying to sell with all the fees. BUT August 25th I purchased tickets to see Rosalia in CDMX. No tickets show up on day of show Aug 26th. I'm US and I'm in CDMX, I get Spanish voicemails and then emails asking me to download an app to get the tix. Do so, respond, no tickets in a few hours. Getting panicked. Here's where Stubhub came thru, more than ONE HOUR on WatsApp and chat and on phone and they sorted everything out and we ended up even getting upgraded. The agent didn't let up till it was all resolved and then I got a follow up a couple of hours before showtime asking if everything was all OK. So . . . I'm gonna say that was worth all the annoying fees I've paid in the past and I hope everyone gets the level of support I got when you need it.”
“Got tickets for Noah Kahan’s show in Vancouver after failing with the Ticketmaster war. We were helped all along the way and even got our seats upgraded the day of the concert! We had the BEST experience with StubHub and will use them again in the future!”
“I am 77 years old & wanted to see a concert at the last minute. StubHub made it fairly easy to get the ticket I wanted in time to see the concert. My only issue was setting up the account, it seems that process always has little glitches that can be frustrating. But I powered through & viola ! And the concert was awesome !”
“We saw David Byrne Thurs night in San Diego, and I wanted to send a friend tix on Friday for that night in the Hollywood Bowl, near where she lives. There were a few really awesome seats left, and I too was afraid of a scam but I bought the tix. I was able to instruct the Hollywood Bowl to share them with her via email, she put them in her virtual wallet and VOILA, she was in! GREAT SHOW, AND GREAT EXPERIENCE! Thank you for making it possible! Only one caveat, the parking ticket I bought for the Bowl turned out to be a scam; 2 miles away, 36 minute walk. Didn't use it and Stubhub refunded my money within 72 hours after filing a complaint. ALSO AWESOME! Great service, and a great way to get tix to sold out shows. Thank you, Stubhub!!!”
“I heard Carl was on and missed tickets- searched for last minute tickets and found StubHub! I couldn’t quite believe it was true and thought I might have been scammed but the tickets came through the official ticket seller app and we had great seats at a reasonable price price”
“Decided just a few days in advance to seek tickets to attend Rams vs Chargers pre-season game at SoFi Stadium. Found 4 really good seats, down near the field at 20-yard line. Ordered them thru StubHub and e-tickets were promptly received. Had a great time and fully enjoyed the game and total experience.”
“We had an opportunity while traveling in San Diego to see a Padres v. Pirates game.
I checked Stubhub and witin minutes located great seats at a great price for us to have an awesome experience at Petco Park and watch the game.”
