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Stubhub Reviews

3.9 Rating 11,833 Reviews
74 %
of reviewers recommend Stubhub

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Stubhub 5 star review on 28th July 2026
MN
Stubhub 5 star review on 28th July 2026
MN
Stubhub 5 star review on 27th July 2026
FENWAY12
Stubhub 5 star review on 27th July 2026
FENWAY12
Stubhub 5 star review on 27th July 2026
Anonymous
Stubhub 5 star review on 5th July 2026
Anonymous
Stubhub 5 star review on 2nd July 2026
Anonymous
418
Anonymous
Anonymous  // 01/01/2019
Easy, great experience! Great seats for a great price!!!
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Posted 1 week ago
I think the price was decent. Would have been better if StubHub hadn't tacked on another 50% for its fees 🙄. Also I think that sellers need to know it is 2026 and should be able to provide a digital pass so that customers can upload to their digital wallets. I bet there are a lot of customers that don't even have a printer at home anymore because everything is done digitally.... And now I have to worry about printing off a PDF document to use as my parking pass. Not really impressed.
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Posted 1 week ago
Quick and easy! Received my tickets right away.
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Posted 1 week ago
We bought our Ariana Grande tickets months in advance. We were traveling out of town for the concert so we were a little nervous about getting tickets. On the day of the concert we still had not received the tickets. At 5pm stub hub reached out to us to see if we had received the tickets (we didnt) and they sent us tickets within minutes. The tickets were much better than we had originally purchased and we had no problems getting into the concert.
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Posted 1 week ago
First time using StubHub and loved it
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Posted 1 week ago
Excellent price - phenomenal seats - perfect last minute plan came together with the help of StubHub!
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Posted 1 week ago
Bien, fue sencilla la compra . El concierto una experiencia inolvidable Increíble
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Posted 1 week ago
Great seats and great price
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Posted 1 week ago
Easy purchase, I recieved my tickets the next day
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Posted 1 week ago
Not ok what you did with the world cup tickets!
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Posted 1 week ago
I sold some of my tickets in the U.S., but I don't live there. They showed me the total amount I would receive, and then they deducted my country's tax, which I completely understand. However, the exchange rate they used to convert the payment from U.S. dollars to my local currency was terrible. They effectively took nearly 2.5 times more than the tax amount through the conversion. I'll never sell through StubHub again. They ended up costing me hundreds of dollars.
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Posted 1 week ago
Wonderful experience! I highly recommend this company for their exceptional service and fast, helpful responses to all my inquiries. Thank you!
Stubhub 1 star review on 18th July 2026
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Posted 1 week ago
So easy and secure. Was able to find great tickets at an excellent price. Received tickets quickly long before the show.
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Posted 1 week ago
Horrendus customer service. Also, they charge extra high fees without previews disclosure, so be careful because what ever you are paying will be MORE when you get the invoice.... and try to talk to customer service, the man i talked to (for 40 minutes) had no idea what to say.
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Posted 1 week ago
The Phillies Game on 7/16 was moved up due to air quality concerns. I have a health condition and can not be out with poor air quality. I tried to contact thru the AI assistant and the message was "tough shit" we got you money. I tried to contact the customer service Phone number and they were to call me back.. should have asked what year they were calling BEWARE...
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Posted 1 week ago
Bought Nurse John tickets and they dont want to refund because the show was cancelled. $1200 stolen by stubhub. Do not trust them, buy from platforms. This platform is corrupt.
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Posted 1 week ago
Please save your time and money and Never ever buy from StubHub. I lost 390€ for a bad bunny ticket which never arrived. I lost 450! On a hotel which was non refundable. Just don't use this scammer company please. They have been lying to me for over 3 weeks. They are liars and disgusting cheaters.
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Posted 1 week ago
My experience was fantastic! The tickets were transferred almost immediately, and everything went smoothly. I had no issues at all. I would definitely recommend this seller!
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Posted 1 week ago
I bought tickets for the Bruno Mars concert and overall I am satisfied with the service. I was a little surprised by the additional fee, but the communication was very good and they responded quickly to my emails and questions.
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Posted 2 weeks ago
I DID NOT BUY A PASS!!! I only was looking. If I was charged, please let me know!!! Madonna McGovern 703 798-5722
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Posted 2 weeks ago
Stubhub is rated 3.9 based on 11,833 reviews