“I was hesitant to purchase, but I took a chance.. great pricing over ticket master, and awesome seats with excellent view.. will definitely use Stubhub again”
“I would not recommend StubHub to anyone.
I sold AC/DC tickets through the platform. The tickets were valid, delivered, and used. I personally saw the couple using them at the venue, and they confirmed they had purchased them through StubHub.
StubHub still did not pay me my seller proceeds.
Instead of clearly explaining why, the company has repeatedly avoided answering basic questions about the buyer’s payment, the reason for withholding my money, and what contractual violation I supposedly committed.
I opened a chargeback only after StubHub failed to pay me, to protect myself. StubHub is now using that chargeback as a reason not to resolve the original nonpayment.
In my experience, this raises serious concerns about fairness, transparency, and how honestly sellers are treated.
I would not use StubHub again, and I would strongly caution others before trusting the company with their tickets or money.”
“Tickets arrive promptly after I bought them. They were easy to put into my Apple wallet. I got a reminder of the day of the concert that my tickets were available and ready. I also got an email checking to make sure everything was going all right. It was a great experience.”
