“I think the price was decent. Would have been better if StubHub hadn't tacked on another 50% for its fees 🙄. Also I think that sellers need to know it is 2026 and should be able to provide a digital pass so that customers can upload to their digital wallets. I bet there are a lot of customers that don't even have a printer at home anymore because everything is done digitally.... And now I have to worry about printing off a PDF document to use as my parking pass. Not really impressed.”
“We bought our Ariana Grande tickets months in advance. We were traveling out of town for the concert so we were a little nervous about getting tickets. On the day of the concert we still had not received the tickets. At 5pm stub hub reached out to us to see if we had received the tickets (we didnt) and they sent us tickets within minutes. The tickets were much better than we had originally purchased and we had no problems getting into the concert.”
“I sold some of my tickets in the U.S., but I don't live there. They showed me the total amount I would receive, and then they deducted my country's tax, which I completely understand. However, the exchange rate they used to convert the payment from U.S. dollars to my local currency was terrible. They effectively took nearly 2.5 times more than the tax amount through the conversion.
I'll never sell through StubHub again. They ended up costing me hundreds of dollars.”
“Horrendus customer service. Also, they charge extra high fees without previews disclosure, so be careful because what ever you are paying will be MORE when you get the invoice.... and try to talk to customer service, the man i talked to (for 40 minutes) had no idea what to say.”
“The Phillies Game on 7/16 was moved up due to air quality concerns. I have a health condition and can not be out with poor air quality. I tried to contact thru the AI assistant and the message was "tough shit" we got you money.
I tried to contact the customer service Phone number and they were to call me back.. should have asked what year they were calling
BEWARE...”
“Bought Nurse John tickets and they dont want to refund because the show was cancelled. $1200 stolen by stubhub. Do not trust them, buy from platforms. This platform is corrupt.”
“Please save your time and money and
Never ever buy from StubHub. I lost 390€ for a bad bunny ticket which never arrived. I lost 450! On a hotel which was non refundable. Just don't use this scammer company please. They have been lying to me for over 3 weeks. They are liars and disgusting cheaters.”
“My experience was fantastic! The tickets were transferred almost immediately, and everything went smoothly. I had no issues at all. I would definitely recommend this seller!”
“I bought tickets for the Bruno Mars concert and overall I am satisfied with the service. I was a little surprised by the additional fee, but the communication was very good and they responded quickly to my emails and questions.”
