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Stubhub Reviews

4.0 Rating 14,182 Reviews
76 %
of reviewers recommend Stubhub

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Anonymous
Anonymous  // 01/01/2019
“Parking pass could nor be located, gate locked, no attendant, passes to game were fine. Not only did we lose in reference to parking pass fee but , had to park in mandalay parking garage to the tune of 40.00. Unacceptable. Wrote to parking app you referred to for purchase. They Xtended a rebate, nothing shown reference credit card and one week has passed. I learned a lesson here!”
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Posted 2 weeks ago
“All good, no complaints.”
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Posted 2 weeks ago
“The parking pass purchase and the ease of it from start to park was great. It said we were about a mile away from the stadium but, it was literally across the street from the Trop. 5 out of 5 stars.”
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Posted 2 weeks ago
“Very pleased with my outcome using StubHub will keep using it for every event that allows it”
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Posted 2 weeks ago
“Great show, good view, easy ticket delivery, very good customer service, responded relatively quickly when I had concerns that were sorted prior to the concert”
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Posted 2 weeks ago
“Everything worked perfect. I am very happy with your company StubHub , I live in Portugal and I’m trying to make people use this app.”
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Posted 2 weeks ago
“Passes were easy to purchase and was exactly what we needed!”
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Posted 2 weeks ago
“Easy to purchase and easy to use.”
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Posted 2 weeks ago
“Purchase was easy and fast. Got my tickets sent to me and overall a wonderful experience. Had a great time. Definitely will purchase tickets again from here.”
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Posted 2 weeks ago
“Super smooth transaction, seller had the ticket ready to transfer within minutes of my purchase. I was familiar with this particular transfer process from other venues so the steps were very easy to follow. In minutes the ticket was transferred to me and then moved to my digital wallet. Great seat location with unobstructed view of the field and in the shade by kickoff time.”
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Posted 2 weeks ago
“Everything went smoothly purchasing and receiving the tickets. There were no problems at the gate.”
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Posted 2 weeks ago
“Awesome experience! Easy to navigate”
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Posted 2 weeks ago
“Purchase went great however stubhub charged double the parking pass price for the Dodger game then passes were on their website or paying as you arrive. Not happy about paying double for parking then I should have.”
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Posted 2 weeks ago
“Wonderful transaction!! Ty”
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Posted 2 weeks ago
“Fast service. Answered any questions I had. Highly recommend.”
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Posted 2 weeks ago
“On StubHub, they hire people from countries with low minimum wages. They rotate them continuously under the excuse that they don’t follow the rules. They set metrics that are impossible to meet. If a customer calls because they haven’t received a refund for a year, of course they’re going to call every day, and that lowers the agents’ metrics. They don’t provide real help to the customer, using the excuse that they are just intermediaries, when they themselves have a team of brokers who actually hold the tickets they sell. It seems like they only follow certain customer service standards when they hire people for just two or three months. When customers call and talk about a class action, they should actually do it. Without mention the ticket master restriction , ask lord not have refund or replacement with them.”
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Posted 2 weeks ago
“Stub hub really came thru for the OR concert Sunday. The original tickets I bought apparently didn’t get put into the system or something and StubHub gave me the option to get my money back or have comparable seats So we took the comparable seats, and we were actually two rows ahead of where we were! Stub Hub really saved the day!!!”
Stubhub 5 star review on 8th October 2026
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Posted 2 weeks ago
“Easy to navigate and order. I always check stubhub first anytime I purchase tickets.”
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Posted 2 weeks ago
“Purchased verified pre uploaded tickets. Received tickets within minutes. Tickets were as described.”
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Posted 2 weeks ago
“Excellent service”
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Posted 2 weeks ago
Stubhub is rated 4.0 based on 14,182 reviews