“Purchased motley Crue tickets and a parking pass. The parking pass was stated as more than 15 minutes walk. Which is a normal distance for any college football game or concert. 15-20 minute walk, no problem. This spot was 2 miles away. In a crime neighborhood. A 20 spot parking lot surrounded on three sides by buildings. No lights. And literal crackheads standing and sitting in front of the lot. The lot was completely empty. Clearly no one wanted to leave their car there and I would never leave it there unattended. More importantly I would never allow my wife or daughter to come in this area and then walk back at night in the dark to this murder scene. I was never told where it was at and they didn't deliver the parking pass info until the day of the concert and it only displayed longitude and latitude not a address. So I had no time to look up the area I had to navigate from their web page. The passenger in my vehicle as soon as we pulled up was like lock the door I said we're not parking here so I drove to the venue which was a 5-minute walk and paid $20, step Up refused to refund my $20 for the parking pass
In my opinion you should never buy parking from StubHub.”
“While vacationing in Belgium, I had an interest in attending a football/soccer match with my son. Given that each country, sports league and/or club teams have unique ticketing requirements, navigating this complexity can take time. Folks at Stubhub patiently helped me handle all the requirements in a short time frame.”
“easy to get tickets, they show the APPROXIMATE view from the selected seat. ours turned out to be a little less than expected, but i guess thats on us”
“StubHub e-delivered the tickets fast (hours) when major competitor SG didn't deliver ANYTHING (over a week)! SG lost my business for good. Thank you, StubHub.”
“First time using StubHub! Excellent experience! Was easy to use the online app and very fast. Received tickets within 15 minutes of completing and paying. The seats were exactly as described. I will definitely be a returning StubHub customer. Thanks!”
