“Ticket transfer was quick and easy and I downloaded them straight to my Google wallet. I also appreciated the reminder emails. Would definitely use StubHub again.”
“I was very nervous when I received an email from Stub Hub immediately after processing my payment that said I would receive my tickets from another party before the performance date. However, they came several weeks early, so all went well. I ignored all of the Stub Hub emails wanting me to pay for parking passes and just parked at my hotel, since the venue was within walking distance.”
“I bought tickets for “A Charlie Brown Christmas” at the Mahaffey Theater in St. Petersburg for November 12, 2025. Naturally, I picked the most expensive seats—because apparently I enjoy financially suffering for “prime location.” I even bought parking in advance, because I’m thorough like that.
So imagine my joy when I discovered later that StubHub—sitting smugly at the top of Google like it owns the entire internet—isn’t even part of the theater. Silly me for assuming the site plastered all over the search results was, you know, legitimate and connected to the actual venue. Nope. I could have clicked one inch lower and bought everything directly from the Mahaffey for much less. What a concept.
But let’s get to the main attraction.
I paid $39.74 for a parking pass. Pricey, yes—but I naïvely assumed “prime parking” meant somewhere within the same ZIP code as the theater. Turns out this “prime” parking was a half-mile away—basically a scenic urban hike we had not planned on. But since we didn’t know any better, we gamely trekked the distance.
And when we finally reached the theater—slightly winded but still upright—what did we see?
A huge onsite parking lot for ten dollars. Ten.
So yes, we paid more than triple the price to park farther away. Because apparently at age 80, what we really needed was a cardiovascular challenge disguised as “parking.”
So here’s my public service announcement:
Scroll past StubHub.
Scroll like your financial sanity depends on it.
Go directly to the venue’s website unless you enjoy surprise hikes and premium prices for bargain-bin service.
Sure, I missed the fine print—that’s on me. But companies that charge top dollar for bottom-tier convenience? That’s on them. And trust me, they’re happy to take your money and give you as little as possible in return.
You’ve been warned.”
“great access to parking passes made for a great tailgate...the game kinda sucked because the Bills got blown out. will be using your company again soon”
“Thank you stubhub for ruining my event. Totally worthless company. Had bought a ticket to aftershock this year for Sunday GA that was supposed to be here the Thursday before the event it never showed up. After talking to multiple live agents who were mostly unhelpful, one of them the day before the event told me if the ticket wasn't there by Sunday they would get me another ticket. (Clearly wasn't going to make it in time for me to before I had to leave Sunday morning from Georgia). So getting ready to leave Sunday morning because the event starts at just after 11am and like I figured no ticket still. Called stubhub again finally got on with a live agent who said it needed to be escalated to some other department for resolution. After explaining that the show was today and how I can't understand why a multi billion dollar company can't get me a 2 hundred dollar ticket so I can see the show I paid for and not gotten a rental car for nothing. He attempted to get done what he could only problem is he worked for a company that does not value people who make them successful or the time and money people invest in who might not have a lot just really need to get out and do something for themselves. This unfortunately was the second time this year they screwed me over. Though this forum is hard to find I'm hopeful that I can save someone else's event/plans from being ruined and recommending you go with a company other than stubhub even if it costs more. A little bit potential saved in the beginning will cost you a whole lot more in the end.”
“Tickets were great. The parking pass however was not. Very misleading when pass was offered. Location was not given until after purchase. Why would I walk 1.5 miles to arena when I know I can park 1-3 blocks away. You should post parking location before purchase. Luckily I sold it.”
“Had trouble trying to upload my tickets. Called StubHub for help, after an hour with them I was directed to call ticket master. Called ticket master and had the same problem, could not upload!!!! Maybe if I wasn't talking to Mastafa and Johnd probably from out of the country I might have been able to upload?!?!? Won't be using StubHub in the future. Sorry.”
