“I attended Panathinakios basketball last night. I showed the box office the email and Q. R code provided by stubhub. They indicated it was not a valid ticket.As it did not list a row in seat number. They indicated to me that whoever entered the information entered my name and another name.Hence the confusion. Eventually, one and a half hours later, the very kind gentleman and staff at the ticket office found my ticket, and I got in
I will never use stub hub again.
Their website and app given no ability for instant contact review or support.”
“Sold my tickets on Stubhub last year, concert got rebooked to a year later. Had to wait a year for payment. Concert was on Aug 01, it is Sept 24 today and still no payment for the tickets. Only says payment pending and "customer service" just keeps saying this has been escalated and may take "months" for absolutely no reason, other than they forgot to make the payment. Read about how Stubhub makes money off interest on Google, by delaying payments for months/years. Very shady business practice and I will never use them again! Good luck getting paid!!”
“They answered a question i had about the name on my ticket immediately. Plus the price of my ticket was very reasonable for the event being the following day after my purchase and being close to being sold out.”
“When the seller failed to transfer my tickets through AXS, StubHub's customer service stepped in immediately. They quickly provided options to resolve the issue, turning a stressful situation around. Thanks to their support, I have complete peace of mind for my next purchase”
“Honestly the best deal I could've asked for. I feel lucky to have that opportunity to see Messi so up close and personal. An experience I will cherish forever!”
