“Excellent concert, probably the best I have seen this year at Ford Field! Bruno Mars & Anderson Paak are a great vocal team and the floor seats and ticket prices were fair for a last minute purchase!! Would see them again!”
“I really value the all inclusive pricing. I was able to easily retrieve my electronic ticket at check in. I tried to use a printed paper ticket and it was the first time I noticed a difference in the scan technology. It was different. Thank you for a seamless show!”
“Stubhub made this ticket buying experience easy and very helpful. Once ticket was purchased I received the download to add ticket to the wallet in my phone. I also received reminders about the concert before it took place. And the suggestion to also purchase a parking pass to a stadium I had not been to was very helpful.”
“My tickets were just as expected. Easy to purchase and download for the event, and Im not tech savvy!
Although service fees are not ideal and absolutely jack up the ticket price, they are expected when ordering online. For those reviews that mention they thought they bought from the venue online, thats just not happening. The only way Ive ever been able to purchase tickets from the venue (and save the fees) was at the venue ticket counter, and rarely an option unless you live close by
Overall, Im happy and trust StubHub”
“I bought a ticket from them thinking I was buying from the venue itself. I was on the venue site, but when I tried to buy a ticket, it was from stubhub, not the venue. I immediately called and tried to get a refund, which they refused. They offered to sell it for me but the ticket didn’t arrive until the morning of the event, and despite trying to follow their complicated instructions(using several websites) I couldn’t figure it out. I thought I’d transfer the ticket, but received no confirmation.
It is not a simple process and I couldn’t find a phone number to get help with it. Emails kept coming back to me.
So disappointed.
It is now in dispute w my credit card company.”
“My experience at buying my tickets through Stubhub for the Tommy Emanuel concert in Hamilton was seamless. Everything went as expected and the concert was amazing”
“All was very good. Easy ordering, communication and good display of available seating and associated view. Ticket arrived in my email a day before the event so well in advance and easy to access via the Ticketmaster app. The price of the ticket was high vs the seat/view quality but I don't know how much control stubhub has over that and I suppose it's strictly a function of supply vs demand. The only thing that will stop me from purchasing another event ticket is the high price. Thank you”
“The purchase I made went great. I was little nervous being that it was my first time and the type of tickets I purchased had major logistics of getting to the event. I couldn’t be happier.”
