“I purchased my ticket the day before the concert. I got a floor seat in the 3rd row for $487!!! Best seat ever! I was able to interact with Boyz 2 Men and New Edition. I love Toni Braxton. Best concert ever!!”
“I bought tickets and parking in separate accounts which Stubhub made it easy and convenience. Thanks Stubhub. I might be reaching out soon for other events. Thanks.”
“Super smooth experience with StubHub. The tickets were transferred almost immediately after purchase, and the price was very reasonable compared to other sites. Everything worked exactly as expected and made the whole process easy and stress-free. Would definitely use StubHub again.”
“I purchased 4 tickets in a Suite and they were not together. One was in a front row far left looking at the court and the other three were in the second row far right.”
“The transaction was perfect. I wish I could thank the seller personally from the bottom of my heart, firstly the ticket was very cheap, even with fees cheaper then the original sale price but more then anything because of the seller I got to meet my idols! Best day of my life!”
“I made a mistake on my email. This stopped my parking ticket from being delivered. I went on line used chat function then ended up with a person. she ended up getting the ticket to me by utilizing my Ticketmaster account. Spectacular service.”
“I purchased two tickets for the Lakers vs. Knicks game through StubHub for about $1,250. The tickets were supposed to be delivered via AXS Mobile Transfer, but even after contacting customer service and verifying my email, the tickets still did not appear in my AXS account.
Customer support asked me multiple times to refresh the app, sign out, sign in again, and send screenshots to prove that I had not received the tickets. This process took more than 40 minutes on the phone without a clear resolution.
When customers pay over $1,200 for tickets, the delivery process should be reliable and transparent. The platform should ensure sellers transfer tickets promptly instead of leaving customers stressed close to the event.”
