“Stubhub refusing to give me my money
I see quite a lot of people have had similar problems with stubhub and now I regret ever selling tickets in their site. I sold some tickets for Kanyes concert in Albania and it said I should expect my payment on the 19th of july. Its now the 18th of August and still no payouts. It says payout pending in all 3 of my sales and whenever I contact support its always the same thing, "We've escalated the case to the inner team and you need to wait up to 14 days for a resolve". Honestly this is stupid, I contacted support again like two days ago and insisted that a supervisor would call me asap. The agent told me a supervisor would call me in a couple of minutes and ended the chat without me agreeing to end it, and of course no call from no one. I don't even know what to do now. Its 3 separate sales and the payout is around 363$.I tried several payout methods, 2 paypal accounts and recently I connected my payoneer card. I can't connect my bank account because when I put my Iban in it says the format of my iban is unexpected and it doesn't take it. I connected a relatives bank account who lives in the UK and still I dont know when the system will attempt a new payout. Honestly this is such an unprofessional behavior from this company and I don't know how to proceed.”
“StubHub did a great job great tickets great prices it was such a wonderful guns n' roses concert. And StubHub made it easy for us to buy tickets and I loved it and I loved the fact that you could look actually at pictures of where your tickets were going to be and they were right on the money it was perfect but they advertise is what you got. It was very easy very pleasant what a great time at that concert. Thank you StubHub but the biggest thank you actually goes to guns n' roses for a great wonderful show three and a half hours of beautiful music it was excellent excellent excellent excellent”
“We made a last minute decision to see a sought after show at the ART in Cambridge MA and tickets were available and simple to purchase via Stub hub! We felt like we won the lottery and clearly the seller must’ve been glad the tickets got passed on to folks who were interested!”
“I was very sceptical, but in the end it was a great experience. It was very quick, and easy. I have never bought tickets from this kind of site before, but I will definitely use them again.”
“Well when I ordered my tickets I did receive them but they had no bar code when trying to enter the game. I had to go see someone and they were able to send me the bar codes to enter the game.
Also when I went to stub hub to purchase the tickets I did not want a parking pass but somehow I got one. It cost me $68.59 to park which more than my tickets. I looked into what I could do and it said all sales are final do I couldn’t cancel. Ended up parking in lot 32 which was a disaster trying to leave.”
“I was trying to find seats for Phantom of the Opera a few days prior to the show; I was able to find a reasonably priced ticket for close to face value. Accessing the ticket was very seamless too.”
“Wayyyyyyy better than ticketmaster, they follow up with your tickets you purchased, feel like they care you spent alot of money . Great services wioud like to stick with them for future purchases.”
