“I purchased a resell Eventbrite ticket on the day of for the Zack Fox DJ set. I was concerned about it being legit and scanning at the door. I reached out to the live chat to express my concerns, and they reassured me that I had nothing to worry about.
Long story short, the ticket worked and I had an amazing time at the set! This was my second time using Stubhub for a DJ performance, and I do not regret it at all. I will use them time and time again as long as they keep providing good service and tickets.”
“StubHub is a scalping site. DO NOY buy from them, they have crazy extra fees of 35% on top of the original tickets prices that you can get from Ticketmaster through the venue.
Exactly the kind of predatory, thieving, and greedy practices that recently passed laws were supposed to eliminate. The same tickets cost $111 on Ticketmaster and $151 on StubHub.
AVOID them and purchase from the original venue through whatever platform they offer.
In addition to that they try to sell you extras, such as parking for an extra $95, including crazy fees, when in fact regular parking is included with the ticket purchase. NEVER AGAIN!”
“I purchased parking tickets to a UCLA game. I had two different address for the parking. One was on the email and one was on the ticket - which had NO QR code. We went to one location that was listed as 30 N Pasadena only to get there and the actual address was 40 N. Pasadena ave. We didn't want to get a ticket for parking in 40 N Pasadena avenue, so we left and were scrambling trying to find parking. I should have known there was a problem when the tickets didn't upload to either Park Whiz or to the StubHub app. We didn't want to miss the game so we paid another $25 to park somewhere else. StubHub refuses to give me a refund for the parking that I didn't/couldn't use because I didn't contact them before the game. Let's see by the time we found parking it was 4:00 and the game started at 4:15. I'm just trying to get to the game on time! I figured I would deal with later. Nope not good enough for them! No refund given.”
“I bought parking passes from Stub Hub online for too much money! The first night I paid 20 dollars which was great then the next two nights for the same parking lot I paid 57 and 60 dollars which is ridiculous!”
“OMG.........Such a great experience using stub hub. Future customers make sure if from Canada to switch to .ca or you will be paying in America funds.It would be good if they showed what seat/ seats you purchased,they show the row and section only.A preference I'd prefer.”
“Purchased motley Crue tickets and a parking pass. The parking pass was stated as more than 15 minutes walk. Which is a normal distance for any college football game or concert. 15-20 minute walk, no problem. This spot was 2 miles away. In a crime neighborhood. A 20 spot parking lot surrounded on three sides by buildings. No lights. And literal crackheads standing and sitting in front of the lot. The lot was completely empty. Clearly no one wanted to leave their car there and I would never leave it there unattended. More importantly I would never allow my wife or daughter to come in this area and then walk back at night in the dark to this murder scene. I was never told where it was at and they didn't deliver the parking pass info until the day of the concert and it only displayed longitude and latitude not a address. So I had no time to look up the area I had to navigate from their web page. The passenger in my vehicle as soon as we pulled up was like lock the door I said we're not parking here so I drove to the venue which was a 5-minute walk and paid $20, step Up refused to refund my $20 for the parking pass
In my opinion you should never buy parking from StubHub.”
