“I bought tickets a week and a half ahead of time for the phils against rumble ponies on June 5th 2026. They kept telling me that my tickets were sent to me from Ticketmaster so I contacted Ticketmaster and they said that they can't find any tickets that were purchased through them. That I would have to get my tickets from StubHub. And so I've been contacting StubHub for the past 3 days to be able to try to figure out what's going on with my tickets and they said oh well sorry but I can't get ahold of anyone to get your ticket so I'm going to refund you in 3 days from now!!! Mind you they told me this a half hour before my game!! StubHub is absolutely ridiculous I would not buy from them whatsoever they are scams!!”
“It was nice that once I started on-line chat with the automated Customer Service, they offered human and then even called me more than once about my difficulties”
“The ticket I bought was not transferred and the concert was starting in 3 hours. I contacted customer support via chat but later disconnected. I later received a call from the rep and he sent and link for a replacement ticket that was in similar section and cost. Helped navigate because I had to download the venue app to receive the ticket. Not so simple. But one hour later, I was going to the concert once again. He was patient, helpful and kind. I was grateful he called me to help with the mishap. It was just so much clearer talking vs doing the live chat. Thank you!”
“Happy purchase the concert tickets, fast transection easy to access. it is a great expexperience, 5 star, deduct one star cause by the parking too far.”
“The worst seats I have ever had at a concert- can’t see stage as lights shining in our face the entire time.
I will Not use or recommend this ticket Vendor Ever.
Advertised “all fees included”. After paying, the receipt included a $175+/- “Fee”! Called StubHub & Zero help. They offered to cancel tickets… if they weren’t a gift I would have!
Buy direct from stadium-Still no call as I requested & it’s the day of the concert!! & the site won’t let me upload our horrible view!”
