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Stubhub Reviews
4.0
Rating
13,740
Reviews
76
%
of reviewers recommend
Stubhub
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"I purchased seats for the Bruno Mars show in Miami, and upon arrival I discovered that my view was about 70% obstructed by a massive structure. None of this was disclosed in the listing.\r\n\r\nI contacted StubHub, and their response was extremely disappointing. They claimed they \u201ccannot agree\u201d that the obstruction was 70% and insisted that the venue \u201cdoes not consider\u201d the seat obstructed \u2014 as if that changes the fact that I could barely see the stage. They also stated that the seller had \u201cno obligation\u201d to disclose the obstruction and that neither StubHub nor the seller has control over venue design or staging.\r\n\r\nIn the end, because the section and row matched the listing, they refused to take any action.\r\n\r\nBottom line: I paid a premium for a seat with a severely blocked view, received something completely different from what was advertised, and got a generic, dismissive response with zero accountability. A ruined experience and unacceptable customer service."
Marcio
"17 years ago, I tried seeing Hayley Williams perform with Paramore. Due to certain circumstances, I missed them. Years later I had 2 other separate opportunities and then she got sick and cancelled the first show, and then I couldn't make the reschedule. This last Friday, I received a notice from StubHub on my tickets that \"Action is Required\" and that there was a problem with my tickets. I thought the universe was telling me I just wasn't ever going to see her. But to my absolute surprise, my friends and I were upgraded to a VIP box!!! I remember standing during the performance thanking the universe for not only getting me the opportunity to see her, but also for making up for all the other missed chances. THANK YOU SO MUCH FOR \"FIXING\" whatever the problem with my tickets was and gifting me this opportunity. I don't often get the chance to have a VIP experience so this was TRULY appreciated and I am so grateful."
Jaz S
"17 years ago, I tried seeing Hayley Williams perform with Paramore. Due to certain circumstances, I missed them. Years later I had 2 other separate opportunities and then she got sick and cancelled the first show, and then I couldn't make the reschedule. This last Friday, I received a notice from StubHub on my tickets that \"Action is Required\" and that there was a problem with my tickets. I thought the universe was telling me I just wasn't ever going to see her. But to my absolute surprise, my friends and I were upgraded to a VIP box!!! I remember standing during the performance thanking the universe for not only getting me the opportunity to see her, but also for making up for all the other missed chances. THANK YOU SO MUCH FOR \"FIXING\" whatever the problem with my tickets was and gifting me this opportunity. I don't often get the chance to have a VIP experience so this was TRULY appreciated and I am so grateful."
Jaz S
"17 years ago, I tried seeing Hayley Williams perform with Paramore. Due to certain circumstances, I missed them. Years later I had 2 other separate opportunities and then she got sick and cancelled the first show, and then I couldn't make the reschedule. This last Friday, I received a notice from StubHub on my tickets that \"Action is Required\" and that there was a problem with my tickets. I thought the universe was telling me I just wasn't ever going to see her. But to my absolute surprise, my friends and I were upgraded to a VIP box!!! I remember standing during the performance thanking the universe for not only getting me the opportunity to see her, but also for making up for all the other missed chances. THANK YOU SO MUCH FOR \"FIXING\" whatever the problem with my tickets was and gifting me this opportunity. I don't often get the chance to have a VIP experience so this was TRULY appreciated and I am so grateful."
Jaz S
"Wonderful experience, I bought two tickets the day of the concert and couldn\u2019t be happier! The seats were amazing!!!! Clear view! So much fun!!! 10\/10 for sure."
Anonymous
"Made a last minute decision to go see Lindsey Sterling. Got my ticket quickly & easily, at a great price. Wonderful experience overall."
Kat
"Tickets were delivered early and included VIP access. Very happy with everything"
Robert Ford
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01/01/2019
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Anonymous
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“
Very easy.
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Posted 4 days ago
Anonymous
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“
So many events to choose from! The whole process is easy, quick, and affordable.
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Posted 4 days ago
Anonymous
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“
Great deal a couple of hours before kickoff. Seats were amazing.
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Posted 4 days ago
James From Toronto
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“
Fast and easy to get tickets when I want any, have used them often and will not hesitate to do so in the future.
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Posted 4 days ago
Anonymous
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“
Love the show will be back
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Posted 4 days ago
Anonymous
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“
Stubhub is easy to navigate. When I have encountered any problems or had questions, Stubhub live customer support was very helpful.
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Posted 4 days ago
Kelly
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“
StubHub delivered the tickets quickly and there were no issues. I wouldn’t hesitate to use them again. StubHub is my go to site for tickets since they are protected and payments are quickly processed.
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Posted 4 days ago
Anonymous
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“
Stubhub makes it very easy for me to get tickets when I want them.
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Posted 4 days ago
Anonymous
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“
Git me into a show I really Wanted to see.
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Posted 4 days ago
Angela
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We had a wonderful experience and thoroughly enjoyed an amazing game. Ravens 50 yard field goal wins the game in the last minute.
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Posted 4 days ago
Anonymous
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“
The tickets were a great price and described as the listing stated.
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Posted 4 days ago
Gio
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“
Fast, effective and you can find good deals for sure!
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Posted 4 days ago
Anonymous
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“
Quick and easy tickets went right to my Apple wallet.
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Posted 4 days ago
Anonymous
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“
Got the aisle seat I needed. No problems getting tickets.
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Posted 4 days ago
Anonymous
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“
found a way to see ringo , it was easy and fun.
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Posted 4 days ago
Anonymous
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“
Always has the most competitive prices with no hidden fees. Transfer of tickets always seamless and fool-proof.
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Posted 4 days ago
Anonymous
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“
My tickets were really great! A lot better than expected.
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Posted 4 days ago
Jean R
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Tickets arrive on time Website easy to navigate. I receive notice of upcoming concert dates for my favorite artists
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Posted 4 days ago
Anonymous
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“
stub hub is a cool platform. for last minute tickets and or tickets- some people just try for too much
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Posted 4 days ago
John N
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I felt the download transfer process was somewhat inefficient and not that clear at any point.
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Posted 4 days ago
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Stubhub
is rated
4.0
based on
13,740
reviews
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