“We bought tickets to an NFL game. When we went to claim the tickets we’ve only gotten error messages and haven’t been able to claim them. We have, in writing, from Ticketmaster that we don’t have them and have never had them. Ticketmaster confirmed another account not associated with mine have them. We’ve been n the phone with StubHub for hours and hours and it’s been over two weeks now. We sent so many screenshots proving we don’t have the tickets. They still say we accepted them and have them so there’s nothing we can do. They are keeping our money. We aren’t covered by the guarantee. And they won’t provide information on what date the tickets were accepted or transferred and into what account because it’s ‘classified’. Even though it should be my information - as they claim. They are useless and a total scam. I don’t think they can actually see anything about the tickets and do not put customers first.”
“Prices were clear and upfront. I could see right away where the seats were. Thank you for letting me see a coveted performer at the last minute. Things went very smoothly.”
“Excellent experience from start to finish. Site was easy to navigate. Purchased tickets, received quickly from the seller and had a fantastic time at the event. Highly recommended.”
“This was a gift for my 24yr okd son and my sister and they both had such a wonderful time . They both never experienced such a wonderful show the seats were amazing and my son said he was emotional with joy that was all I needed to hear . Thank you for such a incredible experience”
“I originally went on stub hub because their prices were cheaper and I was getting tickets at the last minute to the hockey game. I purchased decent seats and received an email stating once stub hub receives them they will forward them to me, about 3 days later, to my surprise and delight, I received the tickets but for different seats I paid for. They were way better seats and much closer to the ice! Idk what happened but I didn't complain lol they took great care of my order and was very pleased with the results! Will def use them again!”
“Do not ever expect a refund if things are wrong. Even after spending a lot of money, these people will argue you to death, hoping you will give up. Well, I did but now I will leave bad reviews everywhere and never use them again. I will be sure to tell everyone I know not to use these scammers. Keep up the scamming, stubhub, it will not profit you in the long run. SCAMMERS!”
“StubHub is a scam, and it's easier to pay for tickets than it is to actually find your tickets. In fact Stubhub purchases tickets from other vendors like Ticketmaster. DO NOT use them. The tickets are ALWAYS overpriced, and it's a headache waiting to happen.”
“StubHub is a scam, and it's easier to pay for tickets than it is to actually find your tickets. In fact Stubhub purchases tickets from other vendors like Ticketmaster. DO NOT use them. The tickets are ALWAYS overpriced, and it's a headache waiting to happen.”
