“Buying the tickets couldn't have been easier. When I couldn't figure out how to transfer the tickets to others, I called support and the agent was helpful and got me squared away.”
“We got our tickets for a great price and had really good seats. The only thing that Stub hub could do better Is show the exact seating on the map. Other than that the ticket buying was a great experience and I will definitely use this service again.”
“My first time purchasing tickets on Stubhub. (I had sold tickets several times, always at a loss.) The buying process was relatively quick and easy, and the tickets turned up on my phone with no issues, and entry into the ballpark was a piece of cake. While I don't like selling on Stubhub, I wouldn't hesitate to buy tickets again.”
“Purchasing my tickets from stub hub was the best decision I have made. The process was easy, convenient and quick. I called customer service and the associate was polite, very helpful and patient with me. The seats and the experience was awesome. On top of everything the game was awesome and the Giants won!!!!”
“I purchased a resell Eventbrite ticket on the day of for the Zack Fox DJ set. I was concerned about it being legit and scanning at the door. I reached out to the live chat to express my concerns, and they reassured me that I had nothing to worry about.
Long story short, the ticket worked and I had an amazing time at the set! This was my second time using Stubhub for a DJ performance, and I do not regret it at all. I will use them time and time again as long as they keep providing good service and tickets.”
“StubHub is a scalping site. DO NOY buy from them, they have crazy extra fees of 35% on top of the original tickets prices that you can get from Ticketmaster through the venue.
Exactly the kind of predatory, thieving, and greedy practices that recently passed laws were supposed to eliminate. The same tickets cost $111 on Ticketmaster and $151 on StubHub.
AVOID them and purchase from the original venue through whatever platform they offer.
In addition to that they try to sell you extras, such as parking for an extra $95, including crazy fees, when in fact regular parking is included with the ticket purchase. NEVER AGAIN!”
“I purchased parking tickets to a UCLA game. I had two different address for the parking. One was on the email and one was on the ticket - which had NO QR code. We went to one location that was listed as 30 N Pasadena only to get there and the actual address was 40 N. Pasadena ave. We didn't want to get a ticket for parking in 40 N Pasadena avenue, so we left and were scrambling trying to find parking. I should have known there was a problem when the tickets didn't upload to either Park Whiz or to the StubHub app. We didn't want to miss the game so we paid another $25 to park somewhere else. StubHub refuses to give me a refund for the parking that I didn't/couldn't use because I didn't contact them before the game. Let's see by the time we found parking it was 4:00 and the game started at 4:15. I'm just trying to get to the game on time! I figured I would deal with later. Nope not good enough for them! No refund given.”
“I bought parking passes from Stub Hub online for too much money! The first night I paid 20 dollars which was great then the next two nights for the same parking lot I paid 57 and 60 dollars which is ridiculous!”