“We were having issues with our original ticket purchase. The StubHub team was incredibly reliable in managing our case, and they were able to get us different tickets so we could still see the concert that night. We were so grateful for the fan protections and, despite the technical troubles (which were not on StubHub's end), I left the experience with a very positive view of this company's services.”
“First time purchasing through stub hub so I was nervous about not getting tickets until 2 hours before the concert. But to my surprise, my tickets were upgraded for free and it was awesome! I purchased tickets as a surprise for my husband so when we went from upper level to floor, wow! Thank you to my seller! Great concert too! Red clay strays! Thank you đ”
“No need to use Stubhub. When you go to receive your tickets, the website transfers you to Ticketmaster. Just simply start at Ticketmaster! Stubhub charged me and extra $100.00 for preferred parking over Ticketmasters price. I needed preferred parking for my disabled partner. Very unreasonable upcharge! I know now how this system works and will no use Stubhub again.”
“On a whim while in Milwaukee, I pulled up Stub Hub and found same day tickets at a very good price. Although seats were near the rear of the theatre, every seat had a good view of the stage. Acquiring the tickets was simple, we were happy with the seats, and extremely happy with the perfomance. This was my second experience buying tickets on Stub Hub. Hope they are all this enjoyable and regret-free.”
“Worst experience Iâve ever had. Paid 1000 for two nights in a hotel, two tickets for the ball game. Get to the stadium and no barcodes for the tickets. Owners got our money then cancelled transaction. Call stuhub. Go to the window and tell them to give you tickets. Office, âwe canât take tickets from someone and give them to youâ. Never ever will I use this worthless company again. Next time it could be you!”
“They advertise that it is the top destination for ticket buyers and âresellersâ but after purchasing the tickets in March for a show in October - I realized in July I wasnât able to attend the show on that date and so I wanted to resell the tickets with the hope of getting most of my money back. Going through the process I made a new listing that they said theyâd keep âhiddenâ until I had my tickets in my hand, so no one could see the listed resale making it impossible to sell. Live chat was useless in helping so I tried to get a human on the phone to release my tickets to me but their number just brings me to a recording that hangs up. I didnât receive my tickets until months later literally a few hours before the show making it impossible to resell them. Extremely frustrating for customers who are just trying to get money back. Iâll never use stub hub again.”
“Stubhub made my purchase of NHL tickets as quick and easy as possible, as is usual for them. It wasn't as fast as one-click, but it was pretty close. I would strongly recommend Stubhub to anybody looking for competitive pricing on quality event tickets.”
