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Stubhub Reviews

3.9 Rating 11,102 Reviews
73 %
of reviewers recommend Stubhub

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Stubhub 5 star review on 29th June 2026
Javier
Stubhub 5 star review on 29th June 2026
Ernest Devers III
Stubhub 5 star review on 14th March 2026
Michael Shears
Stubhub 5 star review on 17th February 2026
Simon W
Stubhub 5 star review on 17th February 2026
Sandy C
Stubhub 4 star review on 19th December 2025
Julissa
Stubhub 5 star review on 19th December 2025
Sara S
408
Anonymous
Anonymous  // 01/01/2019
Thank you for the awesome parking spot!
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Posted 4 days ago
everything was great -
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Posted 4 days ago
Simple, Easy, Fast
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Posted 4 days ago
The experience was smooth and I got my tickets quickly. Could take a screenshot and use them plus they were cheaper than ticketmaster.
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Posted 4 days ago
Ease of buying tickets was great. Downloading was a little difficult. I had to choose different tickets because seller did not come through. Best part is Stub Hub guarantees.
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Posted 4 days ago
I bought the ticket on Sunday for Thursday, which was very timely and efficient.
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Posted 4 days ago
Easy to order and relieved to have gotten a spot last minute!
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Posted 5 days ago
Do not purchase parking passes through Stubhub! Immediately after purchasing my event tickets, I received a pop up offering “Theater parking - Giselle” (exact wording) listed as 0.4 miles from the theater. Because I have attended many events at the Hobby Center and am familiar with the official theater garage located directly next to the venue, I assumed this was the same parking facility. However, the pass I received was for a third party downtown parking lot that is not affiliated with the theater and is located much farther away (closer to a mile from the actual theater entrance). This distance is not feasible for my elderly mother, who has significant hip issues and cannot walk long distances. When we came for the event on Sunday, we measured the distance from the official theater garage parking to the entrance (0.3 miles), so the advertised 0.4 miles seemed reasonable. The actual location of the parking pass I purchased was nowhere near that. Because of this misleading information, we were unable to use the parking pass. I contacted StubHub support, but the representatives and manager were unable to assist and suggested I drop off my mother and walk from the distant lot in 100 degree Houston weather, which was not a safe or reasonable option. My refund / future use credit was denied. I ask for a refund or a Stubhub credit due to the following: 1. The parking was misrepresented as theater parking for the Giselle event. 2. The distance listed (0.4 miles) was inaccurate by a significant margin. 3. The pass was not usable due to accessibility and safety concerns. P.S. I initially wrote long honest review about the parking pass Stubhub experience but I never received the email for email verification assuming Stubhub is dismissing the bad reviews from being posted.
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Posted 5 days ago
We got great seats to Bob Dylan and the process was smooth and easy!
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Posted 5 days ago
I had lots of trouble finding my ticket at the entrance to the concert. But otherwise good. BOB was iconic. The venue amazing, world class. Keep on keeping on and keep your prices low. Have a senior discount??? That's a good idea!
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Posted 5 days ago
Quick & easy
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Posted 5 days ago
It was so east you purchase tickets from Stub Hub for the Dodgers. The prices were fair and the seats were perfect! If I'm looking for sports or concert tickets I alway check out Stub Hub first and ususally find what i'm looking for here.
Stubhub 5 star review on 25th June 2026
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Posted 5 days ago
Very great seats and a great concert
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Posted 5 days ago
Legit ticket that goes to your apple wallet so it was easy and not sketchy at all.
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Posted 5 days ago
Was able to purchase last minute tickets with no issues or surprises. Stubhub works great and I’ll continue to use whenever I can to purchase tickets for games and shows.
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Posted 5 days ago
Fast Delivery! I made it into an intimate, high-demand show!
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Posted 5 days ago
after I received the ticket around 12 noon of the same day of the world cup event, I still see the ticket is "Not Ready". You should let the customer know what time it will be Ready so customers are not confusing and trying to find out why.
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Posted 5 days ago
Ticket transaction was flawless
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Posted 5 days ago
no probs. easy peasy
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Posted 5 days ago
Got tickets earlier than expected, which was great!
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Posted 5 days ago
Stubhub is rated 3.9 based on 11,102 reviews