“This platform is great! I received my tickets within minutes of purchasing. My brother bought tickets through SeatGeek back in February and still hasn’t received them.
You guys are the best — keep up the great work, honesty, and transparency in the way you do business. Highly recommended!”
“The absolute worst company by a mile. Paid 5k for tickets to a UFC fight. Seller decides to not sell the tickets and Stubhub could not have been less helpful. Replaced tickets with crappy seats and call that a customer guarantee. And waited on hold for over 2 hours to actually speak to a person. This person unfortunately spoke very little english. Trust me on this one, I strongly suggest using one of the many other ticket sites...stubhub is sincerely a total disaster and you will regret it if you pay them any money.”
“I got my tickets last minute for this event. I was very happy with the price and had no issues with Stubhub! Other sites would not accept my different cards which was a bit frustrating! Recommend them for tickets;)”
“We had a problem receiving our FIFA tickets, so we contacted customer service for StubHub. He assured us that we would have tickets or refund before the match started in 2 1/2 hours. He expedited us to the front of the queue so that we could receive our tickets and enjoy the game.”
“I bought the concert tickets 8 months in advance of the show and had to book travel because the venue was out of state. I was nervously refreshing the app on the day of the show and then realized the seller did not send me my tickets via email before their deadline, which is 3 hours before the show. Through Stub Hub's fan/customer guarantee policy, I was able to select alternate seating through their app. I was panicked but ultimately happy.”
“Everything seamless and ticket was legit. I was able to live a Dream of going to a World Cup match while supporting my favorite team and players France!”
