“Great experience with Stubhub! Tickets came through as ordered, the location and description of location was spot on. Every step of the transactin came through seamless and easy. We actually have ordered additional tickets for a game later this month. Thanks for being so easy to work with!
John”
“Stubhub worked really hard to make sure my tickets got to me!
I purchase tickets through StubHub and they had to be transferred via the tixr app. In order to do this, the seller had to input my email that was provided into the app correctly in order for them to get transferred. They did not spell my email correctly so I did not receive the tickets as expected. I got a hold of StubHub through the chat and eventually ended up with a person who looked into it and figured out the problem. They called me back about an hour later to try and resolve the issue even further. I had to be on my way to the venue as it was about 90 minutes before the show start. The employee that I worked with worked really hard to get me these tickets... And eventually I saw the notification email come through that they were ready to transfer and I had them about an hour before a show start! Was it a pain and annoying? Yes. Was it stressful? Also yes. Was it StubHub's fault? No - but they fixed it. I appreciate the work that went into this for me... All because the seller couldn't copy and paste an email correctly.”
“All worked well. I got the tickets on time and I could access the event, FC Porto against Aston Villa FC with no issues. Where I was a bit surprised was the fact that the fees for the tickets were not visible before the order. It was a kind of bad surprise. At the end the ambiance and the view were great.”
“I was concerned at first because I only received a photo of a paper ticket with the QR code - I know some venues do not accept photos. Fortunately this theater did accept photos. I had no problem getting in and thoroughly enjoyed my evening.”
“StubHub is a place you can purchase with confidence. I like to see the type of view my seat choice offers prior to buying. It’s even better when it’s an exciting game with a favorable outcome!”
