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Stubhub Reviews

4.0 Rating 13,570 Reviews
76 %
of reviewers recommend Stubhub

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Anonymous
Anonymous  // 01/01/2019
“Easy ticket purchase and use.”
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Posted 2 days ago
“I got my game ticket. However, I didn't get it until three hours before game time.”
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Posted 2 days ago
“It was quick and easy to order a ticket. The service fees were high over $50”
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Posted 4 days ago
“Customer Service got in touch with ticket holder to send me the tickets as game time was nearing!!!”
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Posted 4 days ago
“The ticket got me into the venue. Smooth all the way. Thank you.”
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Posted 4 days ago
“It was a true honor to see Haruomi Hosono, the true pioneer of techno pop and most influence musician in the world!! Ticket process was very easy and fast. Thanks to you guys for making the process fast and smooth at the door! and keep up the good work!”
Stubhub 5 star review on 25th September 2026
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Posted 4 days ago
“I attended Panathinakios basketball last night. I showed the box office the email and Q. R code provided by stubhub. They indicated it was not a valid ticket.As it did not list a row in seat number. They indicated to me that whoever entered the information entered my name and another name.Hence the confusion. Eventually, one and a half hours later, the very kind gentleman and staff at the ticket office found my ticket, and I got in I will never use stub hub again. Their website and app given no ability for instant contact review or support.”
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Posted 4 days ago
“Sold my tickets on Stubhub last year, concert got rebooked to a year later. Had to wait a year for payment. Concert was on Aug 01, it is Sept 24 today and still no payment for the tickets. Only says payment pending and "customer service" just keeps saying this has been escalated and may take "months" for absolutely no reason, other than they forgot to make the payment. Read about how Stubhub makes money off interest on Google, by delaying payments for months/years. Very shady business practice and I will never use them again! Good luck getting paid!!”
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Posted 5 days ago
“Great experience dealing with StubHub!”
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Posted 5 days ago
“The show was incredible!! He was so funny. I can’t wait to see him again, 10/10 experience.”
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Posted 5 days ago
“They over-charged for parking: it was $25 at venue and I paid $80.”
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Posted 5 days ago
“Not your fault, but the venue made us stand in the rain for 3 hours before opening the gates.”
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Posted 5 days ago
“They answered a question i had about the name on my ticket immediately. Plus the price of my ticket was very reasonable for the event being the following day after my purchase and being close to being sold out.”
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Posted 5 days ago
“When the seller failed to transfer my tickets through AXS, StubHub's customer service stepped in immediately. They quickly provided options to resolve the issue, turning a stressful situation around. Thanks to their support, I have complete peace of mind for my next purchase”
Stubhub 4 star review on 24th September 2026
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Posted 5 days ago
“Very convenient and very well priced we will definitely be back”
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Posted 5 days ago
“SO EASY AND CONVENIENT.”
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Posted 5 days ago
“Tickets arrived on time concert was fantastic”
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Posted 5 days ago
“Great tickets and clear pricing”
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Posted 5 days ago
“Helpful customer service and smooth process.”
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Posted 5 days ago
“It was easy to order the parking tickets. Removed a star as I found it a bit difficult to find the tickets.”
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Posted 5 days ago
Stubhub is rated 4.0 based on 13,570 reviews