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Stubhub Reviews

3.9 Rating 10,612 Reviews
72 %
of reviewers recommend Stubhub

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Stubhub 5 star review on 10th June 2026
Bella
Stubhub 5 star review on 14th March 2026
Michael Shears
Stubhub 5 star review on 17th February 2026
Simon W
Stubhub 5 star review on 17th February 2026
Sandy C
Stubhub 4 star review on 19th December 2025
Julissa
Stubhub 5 star review on 19th December 2025
Sara S
Stubhub 5 star review on 19th December 2025
Sara S
407
Anonymous
Anonymous  // 01/01/2019
I bought tickets a week and a half ahead of time for the phils against rumble ponies on June 5th 2026. They kept telling me that my tickets were sent to me from Ticketmaster so I contacted Ticketmaster and they said that they can't find any tickets that were purchased through them. That I would have to get my tickets from StubHub. And so I've been contacting StubHub for the past 3 days to be able to try to figure out what's going on with my tickets and they said oh well sorry but I can't get ahold of anyone to get your ticket so I'm going to refund you in 3 days from now!!! Mind you they told me this a half hour before my game!! StubHub is absolutely ridiculous I would not buy from them whatsoever they are scams!!
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Posted 5 days ago
It was quick and safe, I bought the tickets almost two hours before the concert and I got it almost straight away .
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Posted 5 days ago
Great seats and excellent price
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Posted 6 days ago
It was nice that once I started on-line chat with the automated Customer Service, they offered human and then even called me more than once about my difficulties
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Posted 6 days ago
Ramón Ayala tickets. Great and awesome experience
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Posted 6 days ago
Every step was very easy for an old man. A lot of online services are not.
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Posted 6 days ago
simple to use
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Posted 6 days ago
It was a great experience. Dealing with downloading tickets a little challenging and it as simple as it usually is with stub hub. All good though
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Posted 6 days ago
Everything went smoothly. I didn’t get the parking pass email for transfer and they refunded my money without me even having to contact them.
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Posted 6 days ago
Stop emailing me
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Posted 6 days ago
I got last minute tickets
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Posted 6 days ago
Great ticket options and ease of doing the transaction. Also better transparency of fees.
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Posted 6 days ago
The ticket I bought was not transferred and the concert was starting in 3 hours. I contacted customer support via chat but later disconnected. I later received a call from the rep and he sent and link for a replacement ticket that was in similar section and cost. Helped navigate because I had to download the venue app to receive the ticket. Not so simple. But one hour later, I was going to the concert once again. He was patient, helpful and kind. I was grateful he called me to help with the mishap. It was just so much clearer talking vs doing the live chat. Thank you!
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Posted 6 days ago
Using StubHub for the last 2 years for my ny Mets tickets and have never had any problems
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Posted 6 days ago
The transaction and communication was easy and straightforward. The whole transaction process was seamless.
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Posted 1 week ago
Great seats and a fair price. Added to Apple wallet to easily scan to enter the game.
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Posted 1 week ago
Happy purchase the concert tickets, fast transection easy to access. it is a great expexperience, 5 star, deduct one star cause by the parking too far.
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Posted 1 week ago
The worst seats I have ever had at a concert- can’t see stage as lights shining in our face the entire time. I will Not use or recommend this ticket Vendor Ever. Advertised “all fees included”. After paying, the receipt included a $175+/- “Fee”! Called StubHub & Zero help. They offered to cancel tickets… if they weren’t a gift I would have! Buy direct from stadium-Still no call as I requested & it’s the day of the concert!! & the site won’t let me upload our horrible view!
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Posted 1 week ago
experience was quick and easy, i waited until last minute to get BTS tickets and they still delivered them within a couple hours.
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Posted 1 week ago
Easy to navigate the web site and The wizard of oz was a great show.
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Posted 1 week ago
Stubhub is rated 3.9 based on 10,612 reviews