“We hadn't used stubhub before and we're worried that we might be scammed. Didn't relax until we had gone through the gate but there were no issues. The payment and transfer was so easy - very pleased with outcome...”
“The ease of using stubhub and the ease to transfer tickets is the best in class for an event app. Super reliable, great customer service and very intuitive to know what the customer could be looking for. I always see StubHub being 2 steps ahead on what the user would be thinking of.”
“Easy site to navigate, convenient options to select and complete a purchase, fast transfer of tickets. Overall really good experience using StubHub to secure reasonably priced Bruno Mars tickets for a great seat and would do it again!”
“I walk with a cane. I hoped there would be a shuttle service 1.1 miles away from the Bridgestone Arena.
I did not use the assigned parking space.
I paid an additional $52 to park closer to the Bridgestone Arena which made my parking cost $75 dollars,”
“The parking pass I purchased for the Clemson vs. Georgia Southern game was a little pricey, but it was well worth it! We parked less than 20 feet from the main entrance to the stadium. The pass was also mailed to me via FedEx and arrived the day before the game. Everything worked out perfectly.”
“Bought BTS tickets night before. Still no tickets by 2pm!!! Getting nervous!!! Message regarding tickets “could not be delivered”, but sent replacement tickets which seemed like better seats! Thank you!”
“I did purchase 2 tickets for Celine Dion, it was last minute (3 hours before the event). The website has approved the transaction and indicate the tickets were ready (after less than 30 min.). However, I never receive any email from the service provider (ie. ticketmaster) neither in the spam. All procedure was strictly followed (email spelling correct, nothing no spam, etc...). I have reasked to resent this email, and still no email poped-up. After exchanges with AI bot, it redirects to a human agent who called me after few minutes, to send the email with the ticket link to upload in Fan Wallet. Eventually it works and i saw the concert. So a lot of stress ; I would recommend to get access very quickly to a human agent when such situation occurs because AI repeatly ask about follow the procedure, which was done. The human agent was very reactive by the way. So overall ranking is average thanks to the potitive outcome.”
“My padre tickets were bought easily. However, I clicked to check tickets for Phantom of the opera in San Diego, but I did not ever purchase them. However, I received an email saying I bought two tickets for a total of $761.50. I was shocked. I was told there were no refunds. After two hours of trying to get this resolved, we decided to go to the show rather than waste all that money. When we went to look at our tickets, there were two blue vertical lines in them, and they were invalid. After another hour at the box office, I was lucky enough to get a sympathetic man on the phone who said he would give me a refund since the show had already started 40 minutes ago, and the tickets were invalid We immediately took our credit card off Stubhub. If I ever choose to use it again, I will buy the tickets and then remove my credit card so this will never happen again.”
