“Lake St entrance closed, due to street closure-had to enter off Dearborn & QR code dudn’t work! Thanks to rep on phone, who was very helpful, sent an agent to help us in person at exit & get us back in. Not sure how long city will have Lake closed, but please check so others are not inconvenienced!! Glad you had duce helpful, friendly employees working 10-9”
“I was looking to purchase a pass for the Montgomery Lot, as that is where I have purchased parking for events at this venue previously. The actual location of this parking spot was not available until after it was purchased with ridiculously excessive fees. I am out almost $200, as I purchased another parking pass, from a more reputable site for the lot that I was wanting originally. I was going to try to resell this pass, but wasn’t sure it was legitimate. I will not be purchasing from StubHub in the future. I will continue to use Ticketmaster or Seat Geek, as I have never had this problem in the past. This seller mislead me, the purchaser that it was associated with the Montgomery Lot at Dickies Arena. As a female, I use this lot as a matter of safety when attending events at this venue after dark. All that was shown when looking for the parking pass was “Montgomery”.
This was essentially a scam and I am not only angry, but dissatisfied and disappointed. This seller needs to be more specific where this parking lot is located BEFORE someone wastes their money on the useless pass. I will not be recommending your app or business to others in the future. I guess there’s a reason Dickies Arena Events uses Ticketmaster, where I had looked first and showed parking to be unavailable to purchase through them, which led me to StubHub…basically a Scam.
Sincerely,
Samantha Lewis”
“how amazing... my husband suggested this site for tix to Mamma Mia. The box office fees were crazy... but not on stub hub. Super easy and I was even offered a ticket upgrade when the performance was much less than sold out that night. Thank you SH!”
“Price was good, ticket was downloaded immediately on 2nd attempt. First attempt, ticket was confirmed, then cancelled later. Didn't like that. 5 stars if that didn't happen.”
“I purchased this ticket the day of the event, literally expecting to buy the ticket and walk in. I was pleasantly surprised that there were tickets left at such a reasonable price and decent location. Had I used StubHub first, I could have received my ticket sooner.”
“We paid $238 dollars for 2 tickets to a college football game 8th row up from 30 yard line. Stub hub ”upgraded” us (no option for us to decline) to $19.00 seats in the endzone with a bunch of rowdy students. The upgrade happened right as we were at the stadium. We saw people sitting in our seats so they obviously resold our seats long before we got there. Game was Saturday, I tried to call Monday and of course no phone number that will work. Had to be online with AI forever and I kept asking for a human. Finally got one who said I only had 3 hours from start of event to complain about the “upgrade”.. Said it was in the small print. This is so wrong. Do not trust their so called fan protection. We will NEVER use them again. A complete con job!”
“Purchased tickets from StubHub after being scammed by VividSeats (who did not make it right). Such an easy experience purchasing and getting my tickets. Will use StubHub going forward.”
“StubHub You Rock!!!! I searched tickets at the last minute, day of the Raymond Usher / Chris Brown concert and you found me floor seats!!! The venue (NRG Stadium) staff were friendly and professional; my daughter and I had a Grand Time!!! I am forever a customer of yours… Thanks for the easy access and simple process!”
