“As usual, Stubhub provided impeccable service and total security. Not once I felt like I wouldn't be able to attend the concert.
I bought tickets to Harry Styles' Together Together tour, opening night, in Amsterdam. The seller I bought the tickets from had a hard time transferring them to me via the arena app, but Stubhub was with me on the phone, email and chat making sure it would be solved.
It was. When they noticed it was taking too long and would not work, they immediately sent me an email asking me to choose new seats, and I did, and soon enough I had the tickets on my email.
They were much better than the ones I got at first, at no extra cost.
Thanks for the excellent service and for being so reliable, as usual, will always recommend!!!”
“Bought floor seats in Section C to the Eagles concert at Vanderbilt Stadium. Over $500 per seat. Got there and there were two Section Cs. One on the floor and one in the stands. Our seats were just about as high up in the stands as we could get and off to the side so we couldn’t see the band and could barely see the screens. There were at least 20 other couples we talked to who got screwed just like we did. I’ve bought many concert and sporting event tickets from StubHub in the past but Will not be buying from them any more. Ticketmaster is much more reliable.”
“I would give a - no star to this company’s customer service.
I Bought tickets on April 22/2026 for a 705pm texas rangers base game for June 5th , but when I received email, Tickets showed 135pm. It had taken me two weeks to finally have a stubhub rep take back/ returned and now two more weeks to try and get money back. Now i find out that stubhub has to send me an email giving authorization..
Fyi - i am the one that keeps having to call them. I have made multiple phone calls for the last 4 weeks and still haven’t received a refund or authorization to have it done.. keep getting the same message “another team has to help”
I will never buy thru them again.
I have also advised on every call to stubhub that the game in question still says 705 pm on their website, 4 weeks later and still jo change ..”
“The concert was amazing!
Getting the tickets was a bit of a hassle. I could not download the ticket and had issues logging into Ticketmaster to see the tickets - this process took me close to one hour.
Customer service just told me to keep trying to sign onto Ticketmaster which wasn’t much help.”
