“I’d give 0 stars if I could. StubHub is awful & I will never purchase from them again. Do yourself a favor & use SeatGeek or TickPick (or literally anyone else). I ordered a Reserved Parking Pass for my husband & young son for an MLB game that was almost 3 hours away. It was to be emailed the day before & when it wasn’t I contacted them & was told ‘We’re monitoring your order & it’s on its way.’ I kept messaging them that I hadn’t received it. My husband had to pay twice as much at the gate for General Admission parking bc I missed out on buying an advance ticket dealing with StubHub. So frustrating & unprofessional. Save yourself the headache & don’t use StubHub.”
“Great company, great experience. They deliver on their promises. Tickets arrive before the show. I previously bought a ticket for the Celine Dion concert on August 18th without a specific name assigned at the time of purchase. I made another purchase for the September 19th show just 10 minutes before it started, and the ticket—issued in my name—arrived 5 minutes after the purchase. I recommend them and would buy from them again based on this experience.”