“I have just bought two tickets for Leeds V Burnley on Friday. All of the away end tickets were clearly highlighted in red on the initial purchasing page apart from my tickets. This was shown in faded smaller text on the following page which I missed (and is very easy to do so). I called Stubhub immediately to try and rectify and was told there is nothing they can do and I need to re-sell the tickets. The whole process has been very misleading and I cannot see why all away tickets would not all be marked in red. I am very disappointed with the customer service that I have received and would recommend anyone to use caution or buy elsewhere. Surely a genuine mistake due to misleading advertising should be rectified by the company that has sold the ticket?”
“I was very happy with my parking pass purchase with Stub Hub. I arrived at the venue and was able to park quickly with no issues. It was very convenient for me.”
“Note that Stubhub purchases for SF Giants games do not qualify for the upgrades that are abundant on the SF Giants tickets site. If there was any indication of that in advance of buying tickets, it was not clear. However, Stubhub tickets are reliable.”
“Ticket purchase was straightforward and smooth. Tickets were reasonably priced and the location was good.
The parking ticket lead us to a scammer's website, we paid for a parking ticket but the QR code did not work when we arrived at the event and we were forced to purchase another parking ticket on the spot. We called to complain after the concert, and StubHub send us a link to request a reimbursement for the parking ticket.”
“I would give zero stars if I could. I bought the tickets and received them after the game started and they refused to refund me even having proof that I didn't get them.”
“StubHub made it so easy to purchase parking only tickets for the game. Ticketmaster and MLB apps are so annoying if you only need parking. Thanks for making it easy and fast. No issues.”
