“I never received the ticket I purchased, but when I went on the Chat for help, Matt did a great job. It was a very stressful situation getting ready to leave for the game and worrying because it was only an hour until game time and I had no ticket (purchased 3 days earlier). Matt found out that the seller never sent the ticket, but within about 10 minutes he found me a replacement ticket and I received it by email. He also followed up by text and a follow up phone call to unsure that everything worked out. I was impressed by his quick help.”
“We had an issue this time, two people showed up with tickets for the same seats that we had. Saying someone hacked into their stubhub account, so that created an issue with those tickets.”
“I was very excited to see Lauren Daigle which was a spur of the moment idea and I had the best seat in the venue. Stubhub was so convenient to view for my digital ticket and great prices to be able to utilize in one place!! Will definitely use again!!!”
“StubHub parking is way too expensive. There are not good descriptions of how far you need to walk to your destination until after you pay. I ended up canceling and losing 25 out of 30 dollars.”
“Seats were as promised
The ticket price was clear but very frustrating to find the service charges
Seems you hide them just enough to make a seek rather than be upfront
Thanks”
