“I bought a parking pass when I bought my ticket. The parking pass did not work and I had to pay again when I got there. Because I was holding up traffic I had to move forward in the line so I paid twice. If I knew about that I would have never paid online.”
“It's easy to be impulsive and buy tickets for something you just found out about at the best possible price. It's best if you already have an account and it was problematic trying to buy tickets without one, but other than that, I had a good experience using Stubhub.”
“Super Easy. Seats as described. Love ablity to preview view before purchase. Also love that all fees are included so that I can compare apples to apples and not have to do extra calculations.”
“StubHub provided what has been without a doubt the single worst experience of any concert or show in my 52 years. I planned a trip to Las Vegas for my family focused around seeing the Wizard of Oz at the Sphere as well as some other family oriented activities and National Parks. In late Oct I purchased tickets. Next day they were available in the StubHub app but had to be transferred to Ticketmaster. Transfer was not my choice. I attempted transfer and received an error stating tickets had already been transferred. The "transferred" tickets were however not available in my Ticketmaster account. Over the course of a month and a half I made contact with StubHub no less than 5 times. Called the Sphere and Ticketmaster trying to obtain access to my tickets. The Sphere was unable to assist. Ticketmaster did not have any listing of Wizard of Oz tickets for me under my name, address, or email. Every call or chat with StubHub resulted in essentially the same conversation. Give it a few days, log out and log back into my StubHub and Ticketmaster apps, try another device, call Ticketmaster, let us contact the seller. Ultimately 2 days before the show I was told to contact them the day of the show if the tickets didn't magically appear in my account. The day of the show (12/10) I reached out a final time trying to gain access to tickets I bought in Oct. I was essentially told tough luck as they could see the tickets had transferred. It didn't matter I could not see them regardless of device. It didn't matter Ticketmaster confirmed they could not see any Wizard of Oz tickets associated with my name, address, or email. Ultimately they didn't care so my family and I missed out on the cornerstone of our trip......and we're from the east coast so it wasn't a simple drive to visit Vegas. StubHub will never receive business from me again AND I will post this or similar reviews on every site I can find.”
