“Tickets came quickly via FedEx and were obviously legit, which was very comforting because I’ve had bad experiences with other third party sellers. The seats were great. The show was amazing. Thank you!”
“We got to experience our first college hockey game with my kids. StubHub connected us with tickets that were much lower price than the seats around us.”
“Very east to purchase tickets but it took a few minutes, maybe 5-7, to be able to pull them up and get scanned it. Luckily the ticket guy was able to help, but it took way longer than necessary.”
“I’m writing this to warn others.
Today I purchased two Premier League tickets through StubHub, paid full price, and for the second time I was scammed. I received no tickets, and no one answered the support number provided.
The exact same thing happened to me last year — the tickets were sold twice, and I ended up with nothing despite traveling all the way from Sweden with my son to watch the match. This year, the same scenario repeated itself.
This is unacceptable. No company should operate in a way where ordinary consumers are left unprotected and repeatedly misled. My son and I spent time, money, and long travel for this experience, only to be ignored by StubHub.
Thankfully, Fulham Ticket Office stepped in to help, and I have now filed a complaint against StubHub.
This was the last time. No one else should have to go through this.”
“Bought tickets to see Gwen Stefani at Thunder Valley Casino for my wife. Bought Row A. Advertised as front row of the section. Price point compared to other tickets seemed to indicate that.
Arrived at concert and an additional row was in front. Brought it to Stubhub's attention the next morning and was told nothing they could (would) do as we needed to file a complaint when we.arrived at the venue.
Won't use Stubhub again. Will hope other's use better resalers like Ticketmaster.”
“Sold two tickets for CMNT vs Ecuador and even though they literally sent me emails saying “your sale is complete” and “your tickets have been uploaded”, they then scammed me and said I didn’t upload my tickets and now refuse to pay me and refuse to respond to my inquiries. They are also refusing to allow me to dispute. Absolute rude thieves.”
“Did not deliver tickets, then offered worse tickets as a replacement (despite the guarantee saying comparable or better tickets would be offered). Custpmer Service said if you don't like it you can get a refund and buy other tickets, which now on the day were 5x the price. Bluntly told that was their policy.”
“This was my first stand up comedy show and it did not disappoint. I only wish I knew the comedians name that took th d stage before Tom Sogura. Thank you for the good time”
“This is the worse company I have ever used to sell tickets. I have been a season ticket holder for years and not only did they not pay me after I transferred the tickets and provided proof of it to them by sending them the info they requested from tickets master. They had the balls to try and charge my credit card also. What a joke this company is terrible”
“Everything was great except when it was over the streets were closing and we who were handicapped could not get back to our cars until 3AM due to the F1 practice.”
“The process worked good. New to me that the ticket was only available on my phone and that I only received it (re-sell ticket) just 2 days prior of the concert. It somehow left me a bit worried. what to do if phone battery dies etc...”
