“The website glitched and booked the wrong date. I immediately called and provided screen shots of what happened. Even acknowledging that it happens sometimes when the site is busy, they still refused to correct the issue and give me what I was trying to buy. Insisted I must just sell them again and buy new ones. They wouldn’t provide a refund because there were multiple “runnings of this show”. It was a Major League Baseball game and we were in town for one night.
I was with tickets worthless to me by no fault of my own.”
“Incredible experience! I had my doubts about a third-party site at first, but it was seamless and simple. I got a cheap ticket for a once-in-a-lifetime event. I'm so happy with this service that I've already shared it with my friends. Highly recommended!”
“Great tickets! Was perfect for a last minute decision. Only disappointment was that we thought Cardinals Club access was included, but were told it was as not.”
“I was highly satisfied with my recent purchase for Tampa Bay Rays baseball. The price was reasonable and my tickets were delivered promptly and accessible through my MLB Ballpark App.”
“I was in Lisbon on holidays and I saw people walking around with Iron Maiden Tee’s. So I checked and they were playing in Lisbon that night. I checked for tickets and found Stubhub and managed to get last minute tickets for a good value and attended the concert that night. It was an amazing experience and the purchase was easy and smooth. I was skeptical at first but it was genuine and I was so happy with Stubhub!”
“I've purchased from StubHub a few times, and if nothing goes wrong, it's fine. But if you need customer service, you are in for a hassle. They are very unresponsive and rude when you finally do get a hold of them. They are unwilling to stand behind their own 100% FanProtect Guarantee. They will find any reason to not honor the guarantee. Stay away!!”
“I bought a ticket from them to attend a World Cup game Maroc vs Haiti when I arrived at the stadium my ticket wasn’t available it won’t scan at all I immediately contacted the customer service I told the ticket is not available to cancel it and give me my refund they said the company who is selling the tickets for some reason did not release the barcode. Is been 2 weeks I’m still waiting for my refund they keep telling me we will contact you in 72 hour.
They sold me a fake ticket
I don’t recommend
Do not buy tickets from them
They are scammers people.”
