“Horrible company! Avoid at all cost! Charged me $5076 for tickets that will go for less than $400. Highway robbery. I could buy 7 tickets for what I was charged one ticket! StubHub needs to stop enabling scammers!”
“This is the worst company to buy tickets. So many hidden fees! Bought a parking pass close to the venue and got it changed at the last minute. Nothing is what it says it is!”
“I purchased tickets for the Desi Banks show on through StubHub along with a separate parking pass. The admission-ticket seller never delivered the tickets, leaving me without entry to the event I paid for.
To make matters worse, StubHub is refusing to refund the parking pass simply because it's marked as "delivered." But the parking pass is for the event and without the admission ticket, it's completely useless. I shouldn't have to eat the cost of parking for a show I can't even attend because the seller failed to hold up their end.
StubHub should stand behind its buyers and refund both orders when a seller can't deliver. Instead, I'm left losing money on both the ticket and the parking pass through no fault of my own. Very disappointing experience and I'd think twice before trusting StubHub with event tickets and add-ons again.”
“When ordering NLCS Home Game 1 contingent tickets, the order summary provided right before you confirm purchase, said it was a Tuesday game with the rime to be determined. Tuesday worked for me so I bought them. StubHub had it wrong as that game was scheduled for Sunday which I could not make. Bottom line was I resold them through StubHub and came out whole. Then purchased Home Ga
me 2 Tickets. Waiting to see if rhe credit for
Home game 1 hits my credit card.”
“I recently went to see Gorillaz at the United Center in Chicago and with Stubhub, I was able to purchase my ticket with ease on the day of the show, and it was transferred to me immediately and I had no problems attending the show.”
“Amazing customer service chat. I was concerned my tickets were not coming and I received a lot of reassurance when I reached out the day before the concert. Stub hub never disappoints. Thank you!”
