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Stubhub Reviews

3.9 Rating 11,502 Reviews
73 %
of reviewers recommend Stubhub

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Anonymous
Anonymous  // 01/01/2019
The website glitched and booked the wrong date. I immediately called and provided screen shots of what happened. Even acknowledging that it happens sometimes when the site is busy, they still refused to correct the issue and give me what I was trying to buy. Insisted I must just sell them again and buy new ones. They wouldn’t provide a refund because there were multiple “runnings of this show”. It was a Major League Baseball game and we were in town for one night. I was with tickets worthless to me by no fault of my own.
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Posted 1 week ago
Incredible experience! I had my doubts about a third-party site at first, but it was seamless and simple. I got a cheap ticket for a once-in-a-lifetime event. I'm so happy with this service that I've already shared it with my friends. Highly recommended!
Stubhub 5 star review on 13th July 2026
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Posted 1 week ago
The process of buying a ticket was easy and great, but the fees was too much!
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Posted 1 week ago
Awesome time… transparent pricing
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Posted 1 week ago
Great tickets! Was perfect for a last minute decision. Only disappointment was that we thought Cardinals Club access was included, but were told it was as not.
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Posted 1 week ago
The sparks game was fun. The tickets were easy to purchase even last minute.
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Posted 1 week ago
Amazing show! Super easy transaction with Stub Hub!
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Posted 1 week ago
I was delighted with the upgrade.
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Posted 1 week ago
I was highly satisfied with my recent purchase for Tampa Bay Rays baseball. The price was reasonable and my tickets were delivered promptly and accessible through my MLB Ballpark App.
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Posted 1 week ago
It was okay but they told us at the parking that they may charge us more since you all are a third party.
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Posted 1 week ago
I was in Lisbon on holidays and I saw people walking around with Iron Maiden Tee’s. So I checked and they were playing in Lisbon that night. I checked for tickets and found Stubhub and managed to get last minute tickets for a good value and attended the concert that night. It was an amazing experience and the purchase was easy and smooth. I was skeptical at first but it was genuine and I was so happy with Stubhub!
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Posted 1 week ago
The company is very honest and I’m very happy satisfied with the results thanks
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Posted 1 week ago
Quick and easy way to purchase tickets!!
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Posted 1 week ago
Great seats as advertised. Seamless process.
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Posted 1 week ago
Easy, reliable process that I have used for multiple events and is trust worthy.
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Posted 1 week ago
Very fast service. All amazing. I never expected
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Posted 1 week ago
Excellent experience
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Posted 1 week ago
I've purchased from StubHub a few times, and if nothing goes wrong, it's fine. But if you need customer service, you are in for a hassle. They are very unresponsive and rude when you finally do get a hold of them. They are unwilling to stand behind their own 100% FanProtect Guarantee. They will find any reason to not honor the guarantee. Stay away!!
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Posted 1 week ago
I bought a ticket from them to attend a World Cup game Maroc vs Haiti when I arrived at the stadium my ticket wasn’t available it won’t scan at all I immediately contacted the customer service I told the ticket is not available to cancel it and give me my refund they said the company who is selling the tickets for some reason did not release the barcode. Is been 2 weeks I’m still waiting for my refund they keep telling me we will contact you in 72 hour. They sold me a fake ticket I don’t recommend Do not buy tickets from them They are scammers people.
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Posted 1 week ago
StubHub is quick and easy
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Posted 1 week ago
Stubhub is rated 3.9 based on 11,502 reviews