“DO NOT USE STUBHUB. terrible experience. never did get my tickets and hours before the event, they did not match with comparable seats which were lower bowl, 20 yard line at Ohio State.....they offered end zone seats....terrible customer service. will never ever use them again.”
“Lake St entrance closed, due to street closure-had to enter off Dearborn & QR code dudn’t work! Thanks to rep on phone, who was very helpful, sent an agent to help us in person at exit & get us back in. Not sure how long city will have Lake closed, but please check so others are not inconvenienced!! Glad you had duce helpful, friendly employees working 10-9”
“I was looking to purchase a pass for the Montgomery Lot, as that is where I have purchased parking for events at this venue previously. The actual location of this parking spot was not available until after it was purchased with ridiculously excessive fees. I am out almost $200, as I purchased another parking pass, from a more reputable site for the lot that I was wanting originally. I was going to try to resell this pass, but wasn’t sure it was legitimate. I will not be purchasing from StubHub in the future. I will continue to use Ticketmaster or Seat Geek, as I have never had this problem in the past. This seller mislead me, the purchaser that it was associated with the Montgomery Lot at Dickies Arena. As a female, I use this lot as a matter of safety when attending events at this venue after dark. All that was shown when looking for the parking pass was “Montgomery”.
This was essentially a scam and I am not only angry, but dissatisfied and disappointed. This seller needs to be more specific where this parking lot is located BEFORE someone wastes their money on the useless pass. I will not be recommending your app or business to others in the future. I guess there’s a reason Dickies Arena Events uses Ticketmaster, where I had looked first and showed parking to be unavailable to purchase through them, which led me to StubHub…basically a Scam.
Sincerely,
Samantha Lewis”
“how amazing... my husband suggested this site for tix to Mamma Mia. The box office fees were crazy... but not on stub hub. Super easy and I was even offered a ticket upgrade when the performance was much less than sold out that night. Thank you SH!”
“Price was good, ticket was downloaded immediately on 2nd attempt. First attempt, ticket was confirmed, then cancelled later. Didn't like that. 5 stars if that didn't happen.”
“I purchased this ticket the day of the event, literally expecting to buy the ticket and walk in. I was pleasantly surprised that there were tickets left at such a reasonable price and decent location. Had I used StubHub first, I could have received my ticket sooner.”
