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Stubhub Reviews

3.6 Rating 7,912 Reviews
66 %
of reviewers recommend Stubhub

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Stubhub 5 star review on 6th January 2026
Mac
Stubhub 5 star review on 6th January 2026
Anonymous
Stubhub 4 star review on 19th December 2025
Julissa
Stubhub 5 star review on 19th December 2025
Sara S
Stubhub 5 star review on 19th December 2025
Sara S
Stubhub 1 star review on 12th October 2025
JL1976
Stubhub 1 star review on 11th October 2025
Anonymous
405
Anonymous
Anonymous  // 01/01/2019
Outstanding communication and customer service!
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Posted 1 week ago
Very smooth process.
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Posted 1 week ago
Quick delivery.
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Posted 1 week ago
Extremely disappointing experience as a seller. The pricing guidance provided was highly misleading, and when issues arose, there was no meaningful follow-up or accountability. Customer support was slow, dismissive, and ineffective. After seeing many others report the same problem, it’s clear this is a systemic issue. I’ve completely lost trust in StubHub and won’t be using the platform again.
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Posted 1 week ago
Tickets were exactly as promised- and show was great!
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Posted 1 week ago
The ease of purchasing ticket by seeing what my view will be
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Posted 1 week ago
The parking provided was unusable, resulting in a $20 loss and the need to find alternative parking.
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Posted 1 week ago
Very efficient to make the transaction
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Posted 1 week ago
Great pricing on tickets
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Posted 1 week ago
Great last-minute seats
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Posted 1 week ago
Never Use Stub Hub. I wish I could give StubHub 0 stars. I bought a parking pass for $75 and now I cannot resell is on stubhub. The parking pass came from Parkwhiz and now both platforms are pointing the finger at each other as to whos fault it is. never buy tickets on stubhub, as you will not be able to re sell or transfer them to anyone.
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Posted 1 week ago
The seats were clear view as described on the page. There weren't any problems, once I showed my tickets, (the theater couldn't scan from my phone.) For last minute purchase I was quite surprised the seats were as described.
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Posted 1 week ago
Horrible experience. I sold a ticket in October and haven’t received a dime. Support keeps repeating the same steps and saying it will be fixed. They took my payout details, but my payment never came. Will never use them again.
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Posted 1 week ago
The perks with my purchase are always top tier!
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Posted 1 week ago
This was my first time purchasing tickets from Stub Hub. The whole experience was perfect and easy to use. I highly recommend Stub Hub to everyone.
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Posted 1 week ago
They offered the cheaper prices and the purchasing tickets were a piece of cake.
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Posted 1 week ago
My husband and I seniors and not up to par with technology. I was able to navigate tickets and buse transport on my phone. Not easy to do everything on line BUT I was able to figure things out.
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Posted 1 week ago
Easy to use with no problems what so ever.
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Posted 1 week ago
Easy to purchase, good parking option, and StubHub is ALWAYS a reliable ticket source.
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Posted 1 week ago
Paid $36 for an $11 parking pass, what a ripoff! Customer lost, I will not use your service again!
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Posted 1 week ago
Stubhub is rated 3.6 based on 7,912 reviews