“I am a season ticket holder for the University of Alabama Softball team. My mother was in town and I needed to get her a ticket. Stubhub had a great price and I was able to get her a ticket within 5 minutes! Thanks.”
“I bought tickets the night before the show. I was satisfied with how quickly I received my tickets. We had Great seats and had a Good time. Comedy Show was Awesome!”
“Purchased tickets for the Phillies @ Red Sox spring training game at JetBlue Park on StubHub—process was easy, delivery quick, no problems there. I’d buy from them again for the purchase side.
At the gate, showing the tickets in the StubHub app wasn’t accepted; they required the MLB Ballpark app. I wasn’t informed of this during purchase or in any notifications beforehand, so I had to download it on the spot in bright sun, create an account, and deal with password issues right after setup. It was frustrating and took time.
The box office staff was very helpful and issued physical tickets, so we got in , but missed the first inning because of all the issues. So lack of a clear heads-up about needing the MLB app caused unnecessary stress.
A simple note in the listing or confirmation about MLB games requiring the Ballpark app would help a lot. Good service otherwise.”
