“It would be nice to see an example of what my ticket should look like. I downloaded my ticket and expected to see a QR or bar code. Instead it was a picture of a ticket. I had know idea if it was valid. I called customer support. A representative requested a screenshot of my ticket and said it was valid. It would be nice if I didn’t have to go through that extra hassle.”
“I bought tickets to the eagles game relized i got the wrong ones put them up for sale never received them even sent them photos of the rejected ticket ot sold then as they were getting them released to me the buyer backed out then turned around after I was assured from numerous calls they would not charge me then charged me 600$ so not only did I not get the original tickets I bought for 700 they charged me again I disputed it they returned a message saying it was denied so I would highly advise not to buy from them.”
“Paid for the $20usd=$40cad parking that was a suggested prompt after purchasing tickets assuming they would be close to the venue. No address was provided on the advertisement except for “TD Coliseum parking pass” so I assumed it would be the parking that was either associated or attached to the venue or close by. I didn’t get the address until the day of and it was a parking structure 14 minutes away driving from the venue and a 40 minute walk. This is Hamilton okay not Toronto there are places to park closer to this venue. So day of I actually just typed into google maps parking near TD Coliseum and i got a spot in the lot across from the venue and it was $30. Don’t buy the parking find it ahead of time”
“Horrible company. I bought tickets in August for a concert in December that was out of the country.
Flew to said country and my tickets were never transferred to me. They send the seller couldn't fulfill the tickets so they would refund me. I wanted to go to the concert not get a refund!”
“Easy to see seats and prices - made choosing easy. I appreciate seeing the full price up front - no BS. I also appreciate the simulated views.
Too bad about the mandatory Ticketmaster interface. Fix (eliminate) that?”
“Such a great experience, got front row tickets for Matteo Bocelli and everything went smoothly, and the price was also very reasonable, no crazy fees. Will definitely use Stubhub next tims.”
