“The concert tickets were delivered in a timely manner. The parking, however, was not. I got the ticket only minutes before arrival. When we pulled into the purchased general parking, the attendant told me I had been scammed and did not have parking. The picture on the email showed a parking place on the side of the road 5 miles away from the venue!!”
“I inadvertently transferred my tickets to an incorrect address and didn't realize it until 2 hours before the show. I was in a panic, but I contacted a Stubhub rep by phone and he walked me through the crisis. Because it was so close to the concern, he provided a recommendation to successfully ensure the "lost" tickets made it to the right people.”