“I had a concern when the tickets that I received were not for the section advertised on the site. Customer service was amazing and I was happy with the resolution. Prompt and professional service. Seat neighbors turned out to be wonderful, so all's well that ends well.”
“The tickets I purchased were amazing and for a great price, I also got the tickets immediately. The tickets clearly stated parking was included when I received the digital tickets I did not get a parking pass. I immediately email customer service sent screenshots of my purchase and they called me the following day ( I purchased the tickets late in the am) they assured me the passes came with free parking they contacted the seller and had the seller send me the parking pass. I got it with in seconds was able to add it to my Google wallet. At the concert everything went smoothly. I'm glad I contacted customer service and didn't pay for a parking pass I didn't need”
“Was nervous about actually receiving my ticket when I still did not have access to it 12 hours before my event. Stubhub team maintained great communication, got me access, and even UPGRADED me right before the show!”
“You made us happy by actually having some cheaper tickets so that we were able to go to the BTS concert. The only issue I have is that my ticket stubs were taken down before I could print them out as a keepsake.”
“All went very slick. The parking attendant was over the top kind My office assistant helped me w the set up on my phone and we were able to follow along. Sure different than years ago !!!”
