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Stubhub Reviews

2.4 Rating 2,210 Reviews
B-
Happiness Grade
B-

Customer Service - Good

70.76%
Industry Average
Dear Service Team, I was very pleased with how simple it was to set up my account, add my bank information and transfer my tickets. Your service means no more haggling and selling to strangers. I will definitely recommend Stubhub to my friends. God Bless, Romeo.
posted 2 weeks ago - Anonymous
fast and good service buying or selling tickets thank you zz top was great as always
posted 2 weeks ago - Anonymous
I thought the value of my seats was very good. But the app sucks. It signed me out for some reason right before entering the stadium, and everyone knows how hard it is to get service near Yankee Stadium.
posted 2 weeks ago - Anonymous
Great customer service and support. Quick response to all my questions. I will be. Stub Hub customer for life.
posted 2 weeks ago - Woody
Great experience and seamless process. Highly impressed with the service. Thank you.
posted 2 weeks ago - Anonymous
I absolutely love the convenience of your company, but the service fees are horrible. $17 on a $24 ticket! Why don't you show the full price when doing the initial shopping instead of burying down in the last stages of buying.
posted 2 weeks ago - Bill Kahn
I had a great experience purchasing Padres tickets for my son! The platform made it easy to compare different seating options with helpful visuals of the seat locations. I appreciated being able to see various choices, price match, and select the best option for me. The purchasing process was smooth, and I received timely notifications. Transferring the tickets as a gift was simple and hassle-free. Overall, a seamless and convenient experience—I’ll definitely use this service again!
posted 2 weeks ago - catherine brown
Perfect seats and great customer service.
posted 2 weeks ago - Maria
Fast easy service
posted 2 weeks ago - Anonymous
Fast, easy service. Found a great deal on Astros tickets. Took off one star for high service fees but I will still keep using Stubhub.
posted 2 weeks ago - Gina B.